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October 2023 by Ravi Benedetti
I reached out to Keeley Dellibovi at Bobby Rahal to inquire about purchasing an Extended Warranty for a 2023 Land Rover Defender, as my local dealer in NJ was quoting a completely ridiculous price. Keeley was very honest and responsive, to the point where I even considered making the trek to buy the car from her. The logistics precluded this, and I ended up opting out of the Extended Warranty, but I did buy a Tire and Wheel warranty through Keeley, and, again, she was an absolute pleasure to deal with, which I believe is representative of the entire dealership.
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April 2023 by Angel Stout
I rarely leave bad reviews because we all know ?happens.However, when you purchase a car, new or used, less than 6 months prior, have already had it back to the dealership for repairs and then they low-ball you on trade-in, well, you get a little upset.Save yourself some time and find another dealership, customer satisfaction is not important to Bobby Rahal BMW.
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November 2021 by maureen lavorgnema
Outstanding customer service. Prompt delivery. Helped me set things up on the new vehicle. Knowledgeable professional people.
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September 2021 by Briceallyn Mosley
Purchased: October 2020 Got a great deal on a GLC300 from Kirk Davis. Wonderful service! Was recommended by a family member who purchased 2 other vehicles from Bobby Rahal. This was was really a great experience overall!
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August 2021 by Michael Gonda
Never.... NEVER... trust these people (for the record, Bobby Rahal has always been okay, not the best by far but they were average, my bigger problem is with Volvo proper). I leased a XC60 from Volvo, I returned the car with 1/2 of the lease mileage on it, then Volvo sent me a bill for almost $3,000! They claim this is because they had to put tires on the car but they ended up using the most expensive tires they could find. They also didn't factor in the millage that was clearly in their favor, instead of working WITH a customer they decided to do what they could to get more money from me. I have been leasing cars for decades, from BMW's to Mitsubishi's to VW's and I have never received an invoice like this after turning a car back in. I will never EVER purchase another Volvo again for the rest of my life. I would caulk it up to poor customer service but that's not the term I would use for a company that goudges their customers like this. Be warned of their "stick it to the customer" business practices!
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October 2020 by Ellie Slagle
This place is fantastic!! They go over and beyond to help you find your dream car! Customer service is priority one with them. I feel blessed to have found such a great team of people, in my new state of PA!Oh...an am crazy about my new Benz as well;)
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October 2020 by Delaney Derdel
I had gone to Rahals in Cannonsburg this past week for an ‘emergency’ tire replacement due to damage from a pothole. My experience here could not have been better. From the customer service on the phone as well as at the dealership, to the atmosphere of the place, I would rate it overall a 10/10. The waiting lounge was comfortable and had a large array of beverages and snacks. (Continuously being cleaned/sanitized) The service done on my car went quickly for having called them that morning to get in without an appointment. I will 100% use this dealership again while I am living here in the Pittsburgh area. I am incredibly impressed with my overall experience and the friendliness of the employees!
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February 2020 by Angelo Pilier
My salesman Sam was very patient and professional without any rush I highly recommend this place.
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February 2020 by Al Manning
I been buying cars alot of years .and never had the pleasure of meeting a more professional staff. From sales consultant to service manager and new or used car manager.tess rash is wonderful. Knows her cars. Also madison the product specialist showed me the car options and how to work them . and went over them after i bought the car.. they are the two people you must see when going their.trust me i been in sales a long time
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August 2019 by Ted W
Nice place, but drove 2 & 1/2 hours to buy a car only to find out that it had been sold the day before. I was in communication with a sales person.
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July 2019 by EZ GENERATOR SWITCH
In the process of buying a MB and the sales manager takes it on vacation for 9 days ! Why doesn't management have vehicles assigned to them ?
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May 2019 by Rich Thom
I would recommend downtown MB good service you can get a good deal on a new or used MB and other cars that come in they treat you like family service department will help you every step of the way with any concerns with your car good salesman will treat you fairly to get you into a new or preowned MB they are good people
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April 2019 by William Wright
Very hospitable and welcoming!
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February 2019 by Brooke Pinney
This is the best facility I have ever worked with. The service is top quality. The staff is beyond knowledgeable and up front with time needed for repairs etc. Once, I blew out a tire on a holiday. I had the car towed to the service center without even calling them (I just left a note with what was needed. The next day, they called me at 9 am to say it was done! I CANNOT SPEAK HIGHLY ENOUGH of the service center.
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October 2018 by Randal
Great staff to deal with... Never a disappointment.
