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September 2023 by Dianne Neglia
From the moment you enter Sylvan’s, you are greeted with courteous, friendly, and knowledgeable sales associates. Their fine jewelry collection is impressive as are the displays and lighting. Their customer service has always been great.Even if just walking past it, never miss a chance to peer into their beautiful window displays. Another option: Walk in and look up to enjoy the architectural details of this historic building. You won’t be disappointed!
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September 2023 by HIlke Puzo
Bought a watch. Charlie Brown was very professional and very pleasant. They had the watch overnighted so I could try on. Sylvan’s is the closest AD for me but still 2.5 hours away—they made it a positive experience. When I needed a sizing adjustment on the bracelet, they were as kind as couple be. All good.
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September 2023 by Sharon Cook
My personal care representative was Charlie Brown, who was absolutely amazing! He ordered links for my Rolex watches and coordinated having them added. In addition, he notified me of a special shopping event and helped me select some wonderful pieces to add to my collection. Great store-great service!!! Thanks Charlie.
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September 2023 by Elizabeth Carroll
Sylvan’s jewelers went above and beyond with the professionalism and care they showed me with my specific need for a ring appraisal. They normally do appraisals over a once- a- month, three day period. I needed my appraisal request done in one day if I was to go on a vacation and have it with me to see family. I know they were very busy but they made that special request happen for me. I can’t say enough about Carol and Justin. They were wonderful! They have such exquisite jewelry and Carol was so friendly and knowledgeable. I can’t wait to go back!I had another amazing experience at Sylvan’s. Bill was so incredibly knowledgeable, professional, and personable. He made me feel so special as I looked to buy my wedding band. Sylvan’s is more than an impressive jewelry store… it’s truly an experience! I felt like a queen. Thank you to Bill and to everyone that welcomed me that day. Highly recommend!
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September 2023 by Robert D.
Fantastic service, attention to detail, knowledgeable team. We worked with Bill for some jewelry repairs, upgrades and appraisals. He did an awesome job. The new ring setting and adjustments to other pieces are spot on. Take the time to know your local jeweler! Thanks for what you do!
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September 2023 by William N.
From the minute you enter Sylvan's, you are treated with courteous, friendly, and knowledgeable sales associates. Their fine jewelry collection is impressive as are the displays and lighting. Their customer service has always been great. Even if just walking past it, never miss a chance to peer into the window displays. Another option: Walk in and look up to enjoy the architectural details of this historic building. You won't be disappointed!
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August 2023 by Luke Cooper
Carol and Jaye J were extremely helpful, Jaye J sized the watch for my wrist in the picture while Carol helped my shop for my next watch purchase. Highly recommend as the service is top notch.
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July 2023 by Hunter Whitfield
The customer service was wonderful. Charlie specifically took the time to give attention to the repairs that my watch needed. No matter the size or cost of the repair, Sylvan’s will personally ensure that your customer needs are met. Excellent hometown local service that cannot be beat by the big jewelry chains! Thank you, Charlie Brown!
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July 2023 by Ann Forrest Bowers
Charlie Brown was a tremendous help when servicing my antique wedding bands. He thoroughly inspected and cleaned my rings to be sure they were not insecure. We look forward to working with him again in the future.
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July 2023 by David Guirl
Justin treated us like close friends! Other jewelry stores in town pale in comparison to this store. The staff is professional, honest and very helpful. The selection is amazing, and the options to order are endless. Even when we had to bring my ring back to be exchanged for a different size, it was a simple and painless experience. Five stars!
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July 2023 by Jake Crocker
Hands down the best jewelry store around. Bill Knight took the time to teach me and my fiancé all about diamonds and helped me select a diamond that was handcrafted just for her. I have been able to always count on him throughout the entire process, and he has felt more like a friend than a salesman. I would recommend Sylvan’s to anyone looking for a timeless engagement ring that will hold its value or any other jewelry for that matter. They aren’t just a store to purchase your ring but a family!
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July 2023 by texas toast
Wow! Brought in 3 different premium watches for new batteries. Said they would be back in 6 weeks…done and back in 2 weeks! Charlie Brown was so nice! Unreal service. Thank you!!
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July 2023 by Ben LaRue
I was interested in buying watches, and after communication with the manager, Sara, was introduced to Bill. Bill walked me through the options, educated me extensively, and showed me everything I needed to know and more. I was able to buy an upcoming gift after he showed me through the entire store. Really appreciated the time and patience Bill displayed as I went through all of my questions. Very excited with my purchase and will go to Sylvan's first here on out.
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July 2023 by Gabriel Quinn
Loved the store !! Loved all the nice people in sales. Carol especially took time out to show us Rolex watches they had in stock but couldn’t sell. She allowed myself, my wife and even my daughter to try on several model watches. She was informative and not pushy. She knew her product well. She eventually showed my wife a necklace she couldn’t say no to. 5k later my we walked out with a necklace! Lol
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July 2023 by Catherine Min
Sylvans is thorough, quick, and trustworthy! They have fixed several of our family’s rings with great results. Jaye J. and Bill Knight in particular are super helpful and kind. I definitely recommend Sylvan’s as the only place I trust to take my jewelry in Columbia!