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“My wife and I have been members of this credit union for over 25 years. We have received consistently excellent customer service from friendly, attentive folks. Highly recommended!!!”
“Jonathan Archer is by far the most knowledgeable person I've ever talked to on the VA mortgage process. He knew more about the process and options available than any Air Force 1st Sergeant, military financial counselor, military financial instructor, or loan officer I've ever talked to. I would not be surprised if Jonathan knows more about the VA loan process and regulations than most representatives who work at the VA. He was almost always able to immediately answer my questions about the lending process, VA regulations, timelines, etc.”
“GREAT CUSTOMER SERVICE! Jeremy was SO helpful in getting my account closed! I live in Fairview and since there is not a local regions I decided it made more sense to switch. He was so helpful in helping me close it during covid and helping me combat some automatic withdrawals that caused overdrafts. Thank you!”
“Friendly workers at this branch, always been helpful & happy. The tech-related concerns mentioned in older reviews have been addressed - the app, i know for sure, works very well. Much easier than with the other banks I deal with.. Been with Pinnacle about 5 years now & they've improved a ton in that time.”
“Miss.Quincie went above and beyond to help me get an issue resolved that was stressful and frustrating. I had called this branch a day prior and spoke with a much less helpful lady named Rhonda who didn’t seem too keen on putting aside a bit of time to help me out.I’m glad they have Miss.Quincie as a representative of Regions.”
“(Translated by Google) The best us bank that I have found in all of Nashville and its surroundings 100% recommended the best service.(Original)El mejor us bank que he encontrado en todo Nashville y sus alrededores 100% recomendado el mejor servicio.”
Open 24 hours
5415 Maryland Way, Brentwood
Banks
“Friendly staff and the excellent service I'm used to from Wells Fargo. This location is a little hidden by trees, so keep a close eye out if it's your first time going! ATM”
9AM - 12PM
1725 Mallory Ln, Brentwood
Banks
“Gregory was amazing! We were SO stressed out about the fraudulent charges on my card but Greg took care of everything in one sitting. He was professional and personable. Talked to us as if we were both old friends and important customers, truly an amazing guy!”
“I've been a customer of this Nippers Corners Nashville TN bank for decades. Their customer service for me has been impeccable. Their Identity theft protection coverage is also awesome. Just yesterday (re customer service) they called me directly to verify if a $250 check I wrote for a local contractor was legit/ok BEFORE they cashed it! A+++ for THAT level of expedient attention to details on my account safety! BRAVO!”
9AM - 12PM
1729 Mallory Ln, Brentwood
Banks
“Thank you for your recent help recovering from my lost $ on credit card by a freud of other state theft. Two cases this time and before $500 also correctly repaid. Your card freud protection system is working great and you never have charged hidden fee things yet during my business and personal banking work with you over 20 years, although your loan policy is stricter than small loan banks.”
Open 24 hours
1725 Mallory Ln, Brentwood
Banks
“My experience with this branch has been great. Everyone including Jeff the VP Dave Lambers. in investment services and Cory have been cut very customer service oriented. It's great to have a big bank with lots of resources but with a local bank feel. I have been a SunTrust customer for 18 years and I've been very happy with this branch in particular.”
“I just opened up an account at Bank of America and the service was GREAT! Everyone was so friendly. Sebastian Alvarez and Michael Migliore were so professional, helpful, and AWESOME!”
“I don’t know who the lady’s name was that help me today November 22nd at the front counter but she was very helpful on me getting access to my money because I didn’t have my debit card yet. Thank you so much for helping me.”
“My bank person was Madison and she went well beyond for me has a new customer. She made me feel like I was number one when setting up my account. Time had past by and I had an issue with my account and app was locked due to changing phone numbers and phone. I tried for weeks to get it fixed at a branch and online, and it seemed like no one really cared to fix my issue. Madison was no longer at the branch and she transferred to the branch in Franklin to become the bank manager. I called her branch and she had me up an running in a few hours. I know that bank has 100’s of customer but she put me first and I felt like an MVP. Thank you Madison for a great customer experience.”
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“Thanks to Blake our online issue was resolved and I was able to get the needed bank statement to reconcile the bank account. Blake was very thorough and outstanding in his problem solving skills as well as his courteous customer service. I appreciate his assistance and I know Linas Sudzius and Jennifer Lollar (owners of Think About It) would agree!”