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November 2023 by Daniel N.
What a great locally owned independent shoe store. You can't fine these kind of stores these days. The upstairs 2nd floor was the bargain basement. Lots of great deals there. There was such a variety of shoes I had a hard time deciding. I felt like a kid in a candy store. All merchandise was well organized. It was easy to find my size. I picked up a great pair of Florsheim dress shoes and a pair of Keen hiking shoes each for $50 bucks! Larry, the stock/salesperson, was so helpful. Great guy! If you are in or near the Crossville area, I highly recommend this shoe store. It's worth the trip.
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August 2023 by Charlie F.
Great employees, great service, reasonable prices. The selection is not the best, but you can not beat the service! Highly recommend!
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April 2023 by JoAnn P.
Good variety, decent prices. Shoes are organized well, clerks are available to help. Enjoyable shopping experience.
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March 2023 by Barbara F.
This is one of my best discoveries in the area. Great store, lots of fun shopping, great sales folks who are helpful and fun. If you like QVC items, you will find clothes, housewares, etc. at prices that are generally half off burt sometimes even 1/5 of the QVC price when they do a special sale. shoes galore (good brands) and be sure to go upstairs for more bargains. Or in the warehouse behind the store. Crossville is a delightful town so plan on time to explore. BUT be sure to explore this store!!! Shoes might be the least of your finds!!!
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December 2021 by Ansari Digital_Worldwide_XRP
Maaaaan.. by far the #1 Place for Shoes.Hands Down. Got me some Custom Hand Made Italian Leather Boots from here Last Week..It was my first time there & Cousin Larry sent me Upstairs.Good Lord!I got me 3 pairs of Top of the Line Shoes and Eyeballed 7 more I will be back for.??????Thank You French's.❤Sal Ansari
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November 2021 by J L
Like many people say, the staff is friendly and helpful, yet management won't stand behind their product. We purchased several pairs of boots a couple of months ago, including a pair of young children's boots. The boots look well made, but obviously had a factory defect, as the sole just came off the boot. We didn't have the receipt any longer, but could get a bank statement showing the purchase at this store, yet the person in charge said even with the receipt they would not do anything as the purchase had been more than a month ago and the boots had been from the clearance section, which are shoes which have defects or issues on them. Nowhere in the store it said the clearance section shoes had defects!We will not be returning to this business as they do not stand behind their product.
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November 2021 by Cassie Conley
We stopped in just browsing (we love to shop the QVC section) and found an electronic item and purchased. Due to no fault of French’s the item had previously been connected and was unable to be set up. I stopped back by to see what we could do and the staff was incredibly helpful. They had another item just like the one I purchased and they plugged it up and one of the staff used their personal phone to let mine connect to the hotspot so we could test the item to be sure it would work before I swapped them. It took several minutes but they were patient even thought it was just a couple minutes before closing time! Most employees and retailers would be eager to close up and go home! Those employees deserve a raise for going above and beyond to help!
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November 2021 by Bethanie Pender
Friendly staff. Nice store! Good selection. Clearance shoe items and non shoe items need to be cheaper. They could clear out a lot more if they did.
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September 2021 by Patricia Paschick
Very nice shoe store in downtown Crossville. Quality shoes at reasonable prices and they always have the size I'm looking for. Staff is very friendly and pat of the store is a QVC outlet where you never know what you might find and upstairs they have thousands of shoes of numerous, mostly high end brands available.
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September 2021 by Valerie Miller
The three ladies we so helpful. They measured my foot. They found me a good pair of shoes.
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August 2021 by Matt Bowman
This is the place to shop for boots! The first floor has a huge selection of work boots while the second floor is where the western boots are located.My favorite part of the store is the section of boots that were returned to the manufacturer (by the customer) because they didn’t like them or they didn’t fit right. These boots are barely worn, or maybe just tried on, but the prices are reduced substantially. I’ve purchased several pairs of these boots over the years and am always anxious to check out the selection whenever we’re near this store.
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August 2021 by Frank Noldy
Got a couple pair of boots at a great price. Also bought a waffle maker ?. Buy local first. Good stuff. More things than you think, more than just shoes and boots.
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May 2021 by Hope Whitt
I go to this store any time I am looking for new shoes. They have a good variety of different kinds of shoes and always have what I’m looking for. The workers there are amazing and very helpful. Keith was extra helpful when he made sure I could get the exact size and type I was looking for, even if it took over 30 minutes!
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May 2021 by Lawrence Scism
There are upsides and downsides in every business. Love there boots if you can find your actual size with in there inventory.Takes way to long to have work done to fix any thing like putting on heal guards.An easy 5 minute fix can take up to one week to get any thing done
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May 2021 by Barb Hullinger
The store is okay. One clerk was very nice friendly and helpful. The other one not so much. She was an older lady. Tall and thin. Very gruff and short with us. Not a pleasant person.
