“Absolutely amazing service. Went to Verizon for 3 hours and they kept asking for more. Lisa, freddy, brackston, diego, and Cory were amazing. Got out in less than an hour and half phone in hand.”
10AM - 8PM
225 Highland Square Unit E-102, Crossville“I've never had a problem with the store itself, the staff is friendly and helpful. I rushed there at 7pm the other night to get help and the gentleman (I think his name was William but I am not 100% sure) was super kind, and the customer service guy I had to call at 611 saved us $50 on our phone plan! I'm sure they had a terrible time the other day with the service outage (which was not their fault) so I hope these guys are getting some good praise!”
“Exceptional Service and Expertise: A Shout-Out to Bianca Campbell at AT&T Crossville, TN!I recently had the pleasure of visiting the AT&T store in Crossville, TN, where I received outstanding service from Bianca Campbell. I cannot emphasize enough how helpful and knowledgeable Bianca was throughout the entire process of fixing my phone and ensuring it was exactly where it needed to be.From the moment I walked into the store, Bianca greeted me with a warm smile and a genuine willingness to assist. She patiently listened to my concerns and took the time to understand the issues I was experiencing with my phone. Her attentiveness and empathy immediately put me at ease, knowing that I was in capable hands.Bianca's technical expertise was truly exceptional. She thoroughly assessed my phone's problem and provided a detailed explanation of the necessary repairs. Her in-depth knowledge of AT&T products and services was evident throughout our conversation, as she effortlessly answered my questions and shared invaluable tips to optimize my phone's performance.Moreover, Bianca's professionalism and friendliness created a welcoming atmosphere within the store. She made me feel like a valued customer, and her positive attitude and genuine interest in helping me were truly refreshing.In conclusion, I cannot speak highly enough of Bianca Campbell at AT&T Crossville, TN. Her exceptional service, technical expertise, and commitment to customer satisfaction made my experience truly outstanding. If you find yourself in need of assistance with your phone or any AT&T-related matters, I highly recommend seeking out Bianca's expertise. She is an asset to the store and a shining example of what excellent customer service should be.Thank you, Bianca, for going above and beyond. You've earned my utmost respect and gratitude!Rating: ⭐⭐⭐⭐⭐ (5/5 stars)”
“Gracie has been the absolute best every time I’ve had an encounter with her in store. She is so kind, very helpful, and extremely patient. Best customer service I’ve experienced!”