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May 2023 by Christina Lang
Absolutely the WORST BANK you could ever bank with. No one is on the same page, random fees left and right. Charge you a stop payment fee and still throw your account in the negative and then tell you it'll take 7 business days for it to be adjusted back to normal. No matter how much money you have in your account they will hold a check you deposit for 7-14 days. Absolutely the worst bank i have ever delt with. I will be closing my account.
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January 2021 by Michael “Mike” Keck
This is a bank that actually cares. I love it there. A+ service.
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December 2020 by Jeffrei Hyer
I've been banking there for several years now.Hours are very convenient and I like the savings round up.
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November 2020 by michael keck
This is a bank that actually cares. I love it there. A+ service.
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November 2019 by tonya marsh
The worst banking experience ever. I’m switching to a real bank, one that actually has professionals that enjoy their jobs. And don’t even get me started on their crossville location manager, Marissa. Extremely rude. I’d give a zero if I could just based on the manager alone. So yeah, I’m off to find a better banking experience!
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June 2019 by steven gilbreath
I've been using this bank for four plus years with no issues. The people are always friendly and very helpful.
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June 2019 by Megan Gardin
Don't waste your money, they go through a 3rd party to cash checks. They charge you 33 dollars to cash a check, or place it on a 7 day hold with a smaller fee. And yes, that's even with a checking account through them. The tellers are nice, but doesn't make up for the scam. Trust me, go to a REAL bank.
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March 2019 by Jim Elkins
Cutting your account off for no reason. This happens all the time. Fixing to drop them!
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January 2019 by Holly Rogers
If I could give this bank 0 stars I would. They are the worst bank in the history of banks... Every time you turn around you hey random fees, if you ever have to overdraft on a weekend, no matter if you have 1 charge or 200 charges, you get an overdraft charge for every single charge you done over that weekend, even if you only overdraft by 1 dollar.
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March 2018 by Mary Findley
I love it cause I get my money 1day early and the people are friendly
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January 2017 by Indianbear Bearclaw
Very bad business dealing. People not friendly nor make you feel welcome. My advice is do not open an account with this institution.
