“Taken my truck to them twice in the past few months. First for a broken shift cable (plus some other stuff.) second time for an A/C repair. They worked with me on parts, got all repairs done in a very timely fashion both times, and the second time they came in almost $600 BELOW what they initially quoted me and $2,000 less than what another shop quoted me for the same repair. Very satisfied. Wish I would've known about them sooner. They will treat you good.”
“I recently made a trip Two Rivers Ford to just "look at" a car I saw on line. And I ended up driving away with a new mustang. This was the best car buying experience I've ever had. My product specialist, Ethan Syling was amazing. He was helpful and knowledgeable and sat there patiently listening as I rambled on. The whole process was really nice right down to getting off track talking about everything with Kenny in finance. Thank you Two Rivers Ford for making this a truly enjoyable experience!”
“What a great experience! We came out to the job because we were asked to give a quote on replacing Gutters. Low and behold, on our way we picked up a nail... They were able to get us back on the road quick, fast, and in a hurry! Thank you, John.Steve Barrios-Install Director and GSMThe Roof Store”
7:30 - 11:30AM
12071 Lebanon Rd, Mt. Juliet“I bought a stage 2 remain 6.0. The motor is very strong and sounds great. Great power. Having a 6.4 built for my sons F250. Would highly recommend J&K for all your ford diesel motor needs. Great people to do business with.”
“One of the best automotive experiences I have ever had! I was passing through the area and was having some issues. David and his team took care of it quickly! It's so hard to find Honest Answers and Fair Pricing with Great Customer Service coupled with High Level & Quality Skills. This shop is a Gem. Thank you Usry's for your hard work and help. If you were like me and needed some help after calling 10-12 shops giving you the run around and too high of a price, and feel taken advantage of and not getting the real answer to your problem . Stop here, they will take care of you best they can. I am grateful.”
1 - 5PM 7AM - 12PM
441 E Division St, Mt. Juliet“I appreciate this shop as much for the work they do as the work they don’t do. They’re not going to do unnecessary work. They have helped me sanity check recommendations from other auto shops and avoid unnecessary repairs to older vehicles.”
“Went for the great reviews and glad that I DID!! This past Friday I drove to Mt. Juiet Honda hoping to get a oil change and tire rotation. Upon sitting outside the checkin for 10 mins I finally greated and told was told it would be 3 to 4 hours because 70 cars were in front of me. Oh my. I quickly, reached for my phone to search for other options as I wanted to get this service completed today. I found Mike's had 4.8 stars so I gave them a call and they said they would take me in 40mins. Blake even made me an appointment over the phone.I arrived there about 15mins later. Not located in that main MtJ path, but worth the extra 9min drive.When you pull up, looks like a giant warehouse. When you enter it looks like a modern non automotive office. Pleaantly surprised. It has a larger clean customer waiting area. Def not like competitors with their dusty chairs like some other shops. Once inside, the only thing that reminds you that you are in an auto shop is that the tv had an autoshow playing. It seems like Mikes goal was to provide a calm, modern, clean, spa lke feel while you wait for your services. I mean they actually had a spa sound machine in the waiting room. When have you ever seen that, lol??It was very pleasant to be greeted with great customer service. All personnel said hello, clothes looked very clean, not oily. I once again interacted with Blake. He explained cost (which were comparable to the dealer). He also explained food options located in the area because I was a little hungry, lol. Tip, eat before you arrive or make sure to bring your own little snack if needed. not too much in the area walkable. Especially if the weather is not so good.They pulled my car back immediately and got to work. I think total time was just under an hour. They did not try to upsale me on any services which was great. I will be making the drive back to get any additional work due to the excellent customer service.One note:IF, I had to point out anything, I did see a shuttle car parked out front so not sure how it is utilized or if it was in service, but it wasn't offered. At the time the shop didn't seem chaotic and three personnel were sitting in the office area. I appeared to be the only customer waiting at the time to my knowledge.That would be about the only improvement I MIGHT point out if anything.Service was excellent. See you soon for the service for my other vehicle.”
“Brought my 66 Mustang to Milestone for a transmission issue and a lookover. Jacob was great at keeping me informed about what issues he found. He is an expert mechanic and I highly recommend their service.”
“Gerber in Mt. Juliet did such a awesome job repairing my SUV. What a pleasant experience from speaking with Candi at the front desk. Along with the professional service, the pricing and friendliness from everyone. I would highly recommend to everyone!Services: Painting”
8:30AM - 4PM
3177 Underwood Rd, Mt. Juliet“Extremely happy with the quality and service provided. I have used Agent Automotive twice now for body shop repairs and they do an incredible job. They are efficient, good at communicating, reasonably priced and trustworthy. They also detailed my vehicle and did a great job! Highly recommend.Services: Auto body & trim repair”
1 - 5PM 8AM - 12PM
270 Industrial Dr, Mt. Juliet“2017 VW Beetle Convertible. I goofed and un-torqued a motor mount bolt on my wife's beloved Beetle. I stopped what I was doing and took it right to this mechanic. He could have said anything. Could have charged me anything. Could have told me I needed $$$ to repair. Instead he listened to what I told him. Looked at it. Saw what I told him was wrong. And re-torqued the bolt that needed it. It is so rare to find an honest mechanic these days. Charged me 1/2 hr. labor and was able to fix it within 30 minutes while I waited. So, he has us for customers now. He works on all European brands, BMW, Audi, VW, and more. Staff was polite and efficient. Place was clean and comfortable.”
“These guys are professionals in every sense of the word, PLUS they make you feel like family. They specialize in many automotive areas including German cars, which is why they will be taking care of my Audi for the foreseeable future. If you think there are better import shops in Mount Juliet or Nashville for that matter, you haven’t tried these guys.”
“This 5-star review is for our salesman, Carl Dassinger. In April of 2023, we reached out to Two Rivers Ford in Mt. Juliet, Tennessee, for a quote on a special order F-350. Carl reached out to us immediately and within 30 minutes, we had placed the smoothest and easiest special order we have ever done for ANYTHING. And while every other dealer wanted MSRP (or above) for a special order, Two Rivers had a very fair price of 1% over invoice. To our amazement, our special order truck was built just six weeks later and we took delivery on June 1st. Again, this time during the delivery process, Carl could not have been more knowledgeable or helpful. Truly outstanding customer service all around. If you are looking to place a special order on a Ford, you could not do better than do do it through Carl Dassinger at Two Rivers Ford in Mt. Juliet, Tennessee. Thank you Carl!”
8AM - 5PM
131 Adams Ln, Mt. Juliet“I have taken my car here twice now. I pray nothing happens to my car again, but if it did, I would go back again. The staff has gone out of their way to accommodate me. They do really great work. Amanda went above and beyond to make sure I had everything that I needed. I would recommend them to a friend that needs work done an a damaged vehicle.”
7:30AM - 5:30PM
202 Belinda Pkwy, Mt. Juliet“I have had several vehicles repaired during my time in Tennessee and this company is by far the best. The staff, leadership, and everyone I had a need to work with was truthful, patient, knowledgeable, and several other positive adjectives I can’t think of. The delivered my vehicle ahead of schedule and have it looking like it came off the showroom. Can’t recommend enough.”
8:30AM - 8PM
88 Belinda Pkwy, Mt. Juliet“I called with a mission and the first person to answer was Matt. I made it clear what my situation was, what I needed and how much time to had to make it happen. It was the best experience possible. Matt listened and understood all of my asks. Well done. I highly recommend Matt and Music City Honda.”
“This review is about Two Rivers Ford mobile service. Do not be afraid to use this mobile service provider as an alternative to taking your car to the shop. Ron is fastidious about performing all the same services you receive in a shop, and he does these in your driveway as you do your own business at home. No long trip to the dealership.”
“I was rear ended on 1-40. My Lexus dealership recommended Apple Collision. I had called around to places in Nashville. Most gave me 6-8 week wait time. I was very impressed that Apple Collision in Mt Juliet could get me in within a week. Bill was great about updating me. They did a great job replacing my bumper. Remember to bring a check when you pay! You have to pay the 3% credit card fee. I recommend using Apple Collision!”
8AM - 5PM
220 Industrial Dr, Mt. Juliet“Sincerely impressed with the ease of the process and the customer service from start to completion on my body damage claim. The front desk agent was professional and a pleasure to work with. Many thanks to the entire team !Service: Body & Trim”
“I was in a bind this morning and these guys were exceptionally kind and helpful throughout my experience! The service was excellent , starting from the phone call I had with a very friendly employee- Mike. To the encounter and then even my pick up after the service. I had a nail in my tire with an air leak. I went to Firestone first, they brushed me off and told me they were too busy. ?? It was my first day of work - so I was already stressed. Then I called this place and they took me in right away, sent me back to work in an Uber and then even picked me up in an Uber after the car was ready. Everything was done within an 1-1.5 hours.I fully recommend coming here for your auto concerns, definitely don’t even try to hit up Firestone.”
8:30AM - 7PM
600 Pleasant Grove Rd, Mt. Juliet“Has been easy and convenient for me every time.
I have a fleet vehicle which can be a hassle to say the least, but y'all have navigated that challenge to get the services my vehicle needs to keep me rolling trouble free.”
“I needed to get a full set of tires and all of my breaks replaced. Autumn at the front was so helpful in showing me what my options were and talking me through what the costs were going to be! I was also very impressed by the quality of work Lane did in my vehicle itself, at many other places I’ve gone into when I get it back there is always something else that needs to be adjusted or fixed, but the quality of work that was done here was phenomenal! I will be coming back here any time I need work done in the future!”
7AM - 7PM
40 Old Pleasant Grove Rd, Mt. Juliet“This was a very smooth process, very friendly interaction with advisors and very convenient that you are tied to Tire Rack for delivery of tires so that I did not have to haul them in. Great all around!”
“Best experience I’ve ever had with an auto shop. Their communications was spectacular and customer service was amazing. This is absolutely the only shop I’ll be bringing my vehicles to from now on. Highly recommend”