“Tonya helped us with the purchase of our home. She is professional, knowledgeable, and communicative. She even showed up to our closing which is the first time I’ve ever had a lender do that. She definitely aims to make you feel like family, and she was 100% successful.”
“I've never had the great service I received at this bank from any of the big banks...now I'm never going back to WF or BoA...only First Freedom for me from now on! Ask for Erica or Sarah! Roll Tide!”
“My husband and I found ourselves using Vol State Bank MJ for our home mortgage needs. Smooth and simple process. Would highly recommend! The women in this office are helpful and considerate. Such a hometown-feel for the banking experience.”
“I have been with them for years. I do wish there was more locations closer to Trousdale and Wilson County. A shared branch in Lebanon or Hartsville even would be great. I have to drive about an hour if I need to withdraw money since the Lebanon branch closed.”
“After moving from ND we needed a local bank that supports its members! This place is just that! We have accounts here and from the setup, transition and after, the staff here was awesome! Always a friendly smile at the drive up counter when you need to grab some cash!”
“I love banking with Bank of Tennessee. My banker, Tyler Allen, is the best. And everyone in the Mt Juliet branch is friendly and helpful. I know switching banks can be a huge deal…but you won’t be sorry. Just do it!!”
“Best bank I have ever used. No telling how much money I lost with my other bank. Caught fraud in the first 3 days of opening the account. Awesome service and great people working there.”
“I had the best experience here. I went in looking to switch to regions and was helped by Gamil Faheem. He was extremely helpful and informative. He was very personable and made sure I understood every part of the process. He made sure to not only be a great relationship banker during the process but also on a personal level and giving advice where needed. I would 100% recommend the branch, and Gamil himself to anyone!”
9AM - 5PM
300 Pleasant Grove Rd #510, Mt. Juliet“We love Ascend especially Cathy Sun- Koger at Pleasant Grove Location in Mt Juliet. Tn. She always gives her 2000% in doing everything for us. She always does her best and always helps us with a beautiful smile. She helps us gets loans when we really needed the money. We are James and MyAnh. We highly recommend Cathy. Her knowledge in finance and banking at Ascend is superb. We love you Cathy”
“I've been coming to this bank for over 5 years and will literally go nowhere else. The customer service is always on point, and I have never had any issues. I love the tellers Karen and Tina, and I feel like they're my friends I've been seeing them for so long.”
“I am new to U.S. Bank but I went to this branch today for the first time and was beyond pleased! Danielle W. went above and beyond to make sure I was taken care of and had everything I needed. She was very kind and was able to answer all of my questions with ease, even scheduled an appointment with her to discuss in greater detail. I cannot thank Danielle W. enough for her time and kindness. Because of her, I will recommend U.S. Bank to anyone I know!Great job and thank you Danielle W.! U.S. Bank, give your girl a round of applause!”
“Gary and I had our first experience with US bank in TN. Jill readily and with incredible knowledge and speed took care of the issues we were having. Thank you Jill.”
8:30AM - 4PM
11835 Lebanon Rd, Mt. Juliet“This is Vicky Avakian leaving this review on my husband’s account. We moved here over a year and a half ago from PA and researched banks. I’m so happy we chose not only this Bank, but this Branch in Mount Juliet. We went to another branch close by once for a Will signing in Hermitage and they were great too. My parents set up their checking and investments with them as well. We’re so happy we chose them. We have always found their staff from day one to be very thorough and efficient. They’ve been so kind as well and a pleasure to deal with. I wanted to leave this review today to say thanks so much to them! Sadly, my father passed away in Sept. We’ve had some set backs and complications processing some investments that at times can be very stressful. This was on our part trying to get proper verification from Govt agencies. Anyway, today we had something come up and one of their employees Sarah was just awesome!! She was patient, kind and very helpful to help us resolve something for my mother. Often times with dealing with businesses you can either get someone like Sarah that comes from a place of “yes” or God help you if you get the other kind that treats you like this is your problem. Trust me, I’ve had plenty of that and I’m so appreciative when you get Sarah’s helpful attitude. It was clear to me how much pride and hard work she puts into her position and career. I’ve seen this with every person we’ve dealt with and my parents have as well. I would highly recommended this bank due to our interactions with them. Thanks to the entire team at Wilson Bank and trust!”
“I LOVE, LOVE, LOVE this bank because.1. when I walked into the bank, the first thing I saw was deposit slips. I was (and still am) SO HAPPY to see that.2.The people who work there are soooooo nice, kind and very helpful.3.The layout of the bank is very NICE as well.”