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“Got solid store credit for turning in unaccounted discs from my local course pond. Had a good selection of disc golf equipment with the exception of diverse Lat 64/ MVP gear.”
“The store is clean and always organized. Usually there is always someone to help, but they looked a bit understaffed today. Other than that I love the service that I always get from them. Definitely recommend checking them out.”
“I’ve been a long time customer of Alumni Hall in Murfreesboro and have always received great customer service! It’s more than that though, it’s a community where the employees are fans as well. Extra shout out to the manager Cam. Great service.”
“Great experience! I had to make a few exchanges because I got the wrong size a couple times, but I always got treated well each time through it. Tyler and William were really helpful on getting the size I needed!”
“I just wanna give Dimitrius praise. We’ve been waiting on shoes for about a month and his help went above and beyond. Hopefully he’s store manager and if not he needs to be”
“Good place to buy everything related to sports, hunting, fishing, RV, mountaineering, house, home, and many others, I like it, everything is very clean, a lot of variety of things.”
“I like this store. You can find all sorts of things here. It's a real bummer that they won't let you take the buggies outside the store. Makes it real awkward carrying pillows and blankets and such.”
“Initially, I posted a 1 star review due to the transaction referenced below. After reaching out to customer service about the status of my refund via phone, I am changing the review to 4 stars. The hold time was nearly nonexistent! The associate was very helpful and engaging, and her attitude was fantastic! No talking to automated “machines”; I was able to speak with a person that resolved my issue to my satisfaction! I will definitely continue shopping at DSG! Thank you.
4/7/24 : Today was horrible! I debated whether to post a review, but I hope this aids Dick’s as a training opportunity. The cashier rang up an item for the wrong price (after looking up a different item via price check on a device) and I questioned the price while payment was being processed. After payment was complete, I then had to go get an exact item, brought it to her attention, and it was like I was putting her out of her way to get my money back for HER error for the difference. After numerous attempts for a refund via the register, I was told it could take 5 minutes. After 10 minutes I asked if a manager could override or issue a refund and was told “no they can’t, just have to wait”. After more delay, I asked to see a manager. Asst. Manager came to the register, only to first hear from the cashier. Asst. Manager says “ I can do the refund”. Shortly after was given receipt. Improper customer communication/service and lack of training may be contributing factors in the disappointing 3.8 stars this location has accumulated. Also, initial payment was charged immediately… Have receipt for refund, but still no credit for it in my account. Disappointed is an understatement.”
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
“Michael was awesome. So friendly and welcoming. He really took the time to listen to what was going on with my foot and took the time to really explain in detail my scans to where I understood them. He fit me with the perfect shoes and inserts. Hands down best experience.”