-
January 2024 by Chela Thione
That guy with the dark shade glaces on is a mess , I asked him a question about the deals going on with so much arrogance he looked at me and he said ( I don’t know am just the cashier ) n his colleague ( a black ) was sooooo sweet with me she stepped in n explained me everything and I spended about almost $200 n left but he was very rude n careless with zero sympathy, if he don’t like good job he can just leave
-
January 2024 by D G
If I could give this location a “Zero”.. I would. The staff are rude, the managers are just as rude, the store needs to be cleaned. There is no way I would ever go back into this store and I would highly recommend that you go to another location… Mt Juliet, Murfreesboro, Cool Springs.
-
January 2024 by Mr N.
Do yourself a favor and go to another location.... The staff and management are rude and TBH, I would rather lick rust, rather than go into this store and endure this chaotic and catastrophic mess of a store. Opry Mills location is hood, street and disrespectful.
-
January 2024 by Isadora Swingle
Amazing place to get great Christmas gifts!
-
December 2023 by Jonathan Francis
There was a small line to enter the store. The line was so small that we didn't realize it was there. We strolled into the store, which looked void of customers, and the attendant at the door quickly yelled to us that there was a line. Again, the store was empty for the most part. Why do you have folks waiting in line? Not many stores are still using COVID restrictions, but this location does, apparently. We quickly turned around and left. Regulating traffic flow in a store doesn't change how many people are in the mall. Also, if we haven't learned much else over the past few years, we should know by now that we shouldn't allow anyone to tell us how to live our lives. If you're okay with being nannied, give this location a visit. Otherwise, avoid it at all costs.
-
September 2023 by Bluepopsicleflavor
I don't frequent other B&BW locations, just this one. The customer service and stocking of new scents are always on point at opry.?
-
June 2023 by Lisa Robbins
Love this place can't get enough of this store smells my home up well
-
June 2023 by Jessica Day
The staff weren't very friendly. But location is good. It's near the entrance and food court.
-
June 2023 by L Coffman
Buy 3 get 1 free travel sizes policy not customer-friendly.
-
May 2023 by pauline adams
They sell beautiful refreshing scent for your car , that's what I purchased
-
April 2023 by Barbara Leguizamon
I love these products. But it is disappointing that customer service is lousy. It would be great if they have nice people who want to work. The girls at the checkout don't even say hello. I will not go back to that place.
-
April 2023 by Mary Jo “Wildchild” Howell Mccoy
I loved the selection of body spray. . They must of won the rock, paper, scissors game against Victoria Secret lol
-
January 2023 by Vince Williams
Great products. Staff were very helpful and kind.
-
August 2022 by Georgia Perkins
Love this place! Been going here for quite a while! Love their foaming hand soaps and their bath products. People who work there are always friendly and helpful.
-
July 2022 by Kyra Hammond
The customer service here isn't that great. My boyfriend and I walked in and we weren't greeted like we usually are whenever we walk into a B&BW. When I inquired about their sales to the manager who walked past, he gave me a nasty look as if I was bothering him, but he quickly answered my question.