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January 2024 by Cheryl Lester
Great place to shop
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January 2024 by Jayna Greenlee
I ordered online at 6:30pm. I look at my emails. For confirmation of pick up. Now it's 2:30pm. The next day. Still no pick up email. So I called. And the excuses I got were so unprofessional. The manager was very rude. So I called customer service. To only find out. My items I purchased online for pick up. Are no longer available. Of course not. Because of picking the order. And placing my items. I already pay for to the side. They got bought by customer at the store.?
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December 2023 by Cass Finchum
The candle sale was so much fun!!!Everyone was so friendly and helpful!!!
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December 2023 by Ms Drake
Super quick but not rushing. Customer service A+
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September 2023 by Vince Robledo
Great selection of bath products, new men's line is great lovin it, great deals every week, all around great store.
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September 2023 by Debbie Warrick
Always a pleasure shopping at Bath and Body Works qt Nashville West. The staff are always helpful and very professional.
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May 2023 by Tasha Poduska
I don't like how often they change their scents that you can't buy the scent you really like and you have to go on a hunt again to find a new scent. I want to be able to order or get the scent I love.
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April 2023 by Loutisha Jones
I love this place see my new plug-in so cute all kinds . The people who know me i upgrade every thing go see for yourself u are going to crazy i spent over 300 it was worth every dime ????
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March 2023 by Michia Thiessen
very helpful staff. very large selection
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February 2023 by Ebony Butler
There’s two black lady cashiers I notice ALWAYS are rude . Today I tried to use a coupon and the lady slightly old was so rude and being extremely snippy and I was baffled why she had such a bad attitude . Idk but this location needs to focus on retraining their staff on customer service it’s really sad. You work with candles and lotion all day . How hard can your job really be??? Get with it BBW!
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January 2023 by Jasmine Mapes
I love bath and body works I have 25 to 30 perfumes from there!! It is so good and the sales there are amazing u can get so much for great prices when they do their sales!!
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November 2022 by Shannon Brown
Great store. Friendly staff!
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October 2022 by Patricia Walton
It was wonderful! I was greeted at the door with a smile. The associates were all very polite and helpful. I reallyenjoyed shopping for my single wick candles.
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October 2022 by Albertine Brooks
This establishment is highly known for its fragrance and oils for both men and women. However on Saturday, January 15, 2022, I visited the store for 2 reasons. One there was a predicted Snow Storm for all of Tennessee and I wanted to have a romantic weekend starting with hot bubble bath. 2 to pick up my favorite fragrance and candles.However, my plans were crushed when I discovered my selection was being discontinued. The store clerk, Nathan, was very inconsiderate in assisting me. Not once did he recommend another fragrance or try to help me find something similar. I usually get better help from Brittany.Therefore, I give this particular store a poor rating. I hope he will consider assisting future customers with a more positive vibe in the near future.
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October 2022 by Tamesha Derico
This store is always well stocked and clean, and the associates are so friendly and helpful. B&BW sales and new releases are constantly changing, yet the associates manage to stay up to date and make great recommendations. I normally prefer online shopping when possible, especially post covid, but I always have a nice experience at this location and look forward to shopping in person here.
