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March 2024 by Tay Macfearson
Don’t waste your time bringing jewelry. They are going to offer you virtually $0 unless you have a thousand grams of gold
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December 2023 by Elliott S
Don’t go here. They don’t even deserve a 1 star rating. Used to be you could pay on layaway items for a year or more, now there’s a timeline on when you have to have it paid off!! Not pawned items, stuff I was just buying that was in the store. The woman I originally bought the items from left this store a week or so after I bought the stuff. If I would’ve known that I wouldn’t have bought the items!!
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December 2023 by Joan Nixon
I sold an iPad, I did everything I was asked to do prior to selling it, this process done while I was there. I was told that everything was a go, months later a person texted me who bought it, apparently the pawn shop didn't do their due diligence by verifying that the iPad was fine. I hadn't removed the iPad from the cloud, I eventually was able to do it. My point this business sold this iPad with my contact information.I contacted the business and a manager made it seem like it was my fault; he was dismissive. Sellers be cautious. I have learned a valuable lesson.
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March 2023 by Patrick Kirby
Check out this ignorance. The lady wouldn't show me a ring I was interested in unless I fill out an online credit application and of course it was denied and went on my credit score. They don't serve anyone. You always have to ask for help. They hire rejects.
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September 2022 by Ryan P (RTP)
Idk about the negative posts on here but today was awesome. They were very helpful..
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June 2022 by Luke M.
Bought too many broke items from this place. Tried to pick up some speakers today, actually tested them out in the store and realized they were highly distorted when the gain was pushed (I've used these monitors before and am familiar with them). Offered 10$ off instead of the 70$ price tag and was rejected, can't even get a discount on defective merchandise go the places in Franklin, much better
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April 2022 by 69gold top
Theres a little hispanic girl that got mad because i said I wished they would leave things out unstead of putting them up so long before closing I drove a long way to get there she got mad and threatened me said i was lucky someone wasnt there to get me ,I figured thats all over i was there yesterday im a regular at all there stores . She said infront of my friend we have 2 customers in here we wished they would leave . I saw a firearm behind the counter a friend may have been interested in the other girl showed it to me it was prob 5:15 about 10 min later i asked to look at a knife a girl was showing it to me the guy behind her said i thought you were talking about the guy wanting to look at a firearm were already putting them up , that was several minutes ago id already looked you knew the same little hispanic girl had stirred things up again for no reason while we were there she was telling the others how she works at Walmart and had security escort a guy out . That was for us to hear. I was thinking she probably has that everywhere she goes harassing customers . I told the manager the first time over a year ago you could tell he didnt want to take my complaint thats when she got irate .i miss the days before she was there now she goes person to person telling the other what to think of you loudly
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April 2022 by cathy jones
AMAZING. they are all super sweet, they have amazing prices, and amazing items.
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November 2021 by Nathan Grey
Stay far away if you are a fan of customer service and friendly staff. I walked in to get some jewelry appraised. My reception was so cold and spiteful that I asked for the jewelry back and walked out
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April 2021 by Aj Meadows
VERONICA was very rude and disrespectful. She actually cussed me like a child...
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April 2021 by BB Wolfe
The sign says closes at 6....it should say 5:30.... I'm sure other pawn shops appreciate paying customers more.
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January 2021 by Antwan Robinson
I used to love this store. I would follow one of their associates “MISSY “ from store to store. Now she’s at the other Nolensville road location. That’s the only one I’ll go to now. The new young Spanish lady treats me as if I’m a Pawner I’ve spent over 1500$ last year and she won’t cut one deal. She just walks around like she’s just too cute to negotiate. I’ll go to Easy Pawn or Missy’s store now.
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October 2020 by Pamela S.
I stopped in just to buy a ring or two. The young lady who assisted me was extremely personable and professional. Not to mention I got a great deal! I will be returning.
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June 2020 by Matthew mulch
Sign says open at 9 am. Its 917 and they are closed with employees looking at the door laughing.
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June 2020 by Tryhardur 2x
Horrible service
