-
November 2023 by Spontaneous Travel
When I got there the bank was already closed at 4pm
-
November 2023 by Alec Valentine
I have never banked with a more friendly, educated, and overall amazing staff. Nick Beals specifically has always went above and beyond (as does the rest of the staff) every time I come in. forever a chase client. and if you dont already have one, get the chase saphire.
-
August 2023 by Ava Korby
I could start my own bank, go through all the regulations, build the place by hand, and still help people quicker than this place does. That is probably giving them more credit than they deserve, because it’s saying you’ll actually get help here.
-
August 2023 by Jessy Chen
I have an appointment at 1:15 PM. But until 1:40 no one even asked about what can help？Three bankers are doing their own things. I have to back to office at 2. And this is my second visit but my problem hasn't been solved. Wastes my time
-
August 2022 by Jen Adams
We were visiting town and needed to take care of a couple things. Regis, Carlton, and Marina were all super helpful and friendly! We felt absolutely welcomed and taken care of, even while we waited to be helped. I've rarely had a friendlier customer service experience!!
-
July 2022 by Colton Watson
Worst ATM hours. Every time I am downtown I can’t access the ATM. They close at 8pm. Which seems d*** for an entertainment district that operates late into the night. Other major cities have Chase ATMs that are more accessible. Nashville needs this too.
-
January 2022 by Antonio Ruiz González
Anyone was working, it was an empty place and they didn’t attended us. They said we needed an appointment when they were doing anything and I had to drive so far away to go in and go back.Not professional staff.
-
December 2021 by Naseem Sabah
The door is locked, no my chase card or mobile app could open it. It looks like is broken.
-
April 2021 by Josh Shields
After Chase's wider fraud department locked down my credit card and closed my new checking/savings accounts for no reason, Christy was very accommodating with seeing me and helping to fix the situation.
-
March 2021 by Lucy O
recently opened. Clean and very helpful friendly people there.
-
December 2020 by Mrs. WR
I needed urgent assistance with my Chase accounts. The online customer service offered no realistic solutions. I reached out to Savannah at Chase in Nashville and she was AWESOME. She listened, understood my concerns, and resolved my issues beyond my expectations. THANK YOU!
-
September 2020 by Artists in the Industry Staff
I just wanted to say thank you so much to this incredible team that took care of all of my business needs! Donovan and Christy gave great insight to what I needed for my finances for starting my non-profit! The manager was also incredibly helpful in finding the answer to something that had been taking me forever to find! This team clearly knows what they are doing and takes the time to care for each person! I highly recommend this bank and team to anyone who is looking for a group that looks out for their people!
-
September 2020 by Jacob Carney
Wonderful staff that was very welcoming and knowledgeable! All of my questions about the account I was wanting to open was answered. The bank is also very beautiful on the inside. Cannot thank the employees enough for making my first banking experience with Chase so great.
-
September 2020 by CAMROEN TAYLOR
Not a place for ppl of Color. Just throw away the whole chase bank system. Crooks at it finest.
-
September 2020 by Sammie Shields
Prejudice isn’t the word . Worst bank Manager ever will never deal with chase in my life. Please take your banking elsewhere.
