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August 2023 by Justin Bastian
Great customer service. Super clean storage unit and organized operation. I rent a space inside the building and rent trucks every so often and they're always friendly and easy to work with.
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August 2023 by John T Knox
Elijah at the front desk is really professional. I think the rates are fair, and I access control is secure.
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June 2023 by Stephen Brock
Friendly staff, place is clean, best U-Haul in nash in my opinion
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April 2023 by Scott Berko
I picked up a uhaul from here and it was the most atrocious thing ever. There was wet old food all over the cab of the truck. Someones shoes were in there. The doir handles were sticky. I returned the truck and told the staff and they said sorry that there were alot of homeless around. I guess someone was living in there? Really truly a bad experience
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February 2023 by Peter D Greaves
Great location, easy access, friendly staff. 24 hour access and climate controlled. Overall very satisfied.
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June 2022 by Hugo Bahamon
Elijah Caldwell is a very professional customer service representative. I will use this facility when I need to rent a uhaul. No hidden charges, all plain and clear. Very friendly and helpful people.
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May 2022 by Daniel G.
I reserved a U-Haul moving truck from the office of East Nashville Self Storage. I was told that I could pick up the truck using their online Truck Share 24/7 service, which would allow me to pick up the keys at 8:00 on a Sunday morning. When I got to the facility and checked in online I was told that I had to wait for the office to open at 11:30. When I called U-Haul I was put on hold for 40 minutes, until I finally gave up and hung up. Apparently U-Haul believes that moving is something that people do at their leisure, and losing four hours of a day is not an important matter. I now have all of my belongings packed, people who got up early on a Sunday to help me move, and no truck. Thank you, U-Haul. If you are moving and cannot afford to play games then do not take a chance by renting a truck from this U-Haul facility.
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May 2022 by Joe Spadaro
Steve and his team over at East Nashville Self Storage are great to work with. The storage units are easily accessible, clean and safe. Everyone in the front office is super-friendly. I highly recommend them.
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December 2021 by Adam Z.
The worker Eli is the man! He was super helpful. Cool people, good rates. I'd suggest this place to anyone! And they allow band rehearsals. Thanks Eli!
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December 2021 by David Vaughn
This is a great place to store belongings safe from the elements that can cause damage or decay.
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November 2021 by Astro Production
The guy at the front desk made my day 100x easier thank you Steve I will come back and do business
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November 2021 by Michael Halas
Steven was very accommodating with all my needs looked up multiple quotes for me looked at my unit and got me exactly what I needed thank you
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November 2021 by Jon Schmidt
Front desk is rude and mouthy. Horrible experience. Used auction sites to scam people.
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June 2021 by Kiara Mahan
I usually have very nice things to say about this place but today has been a HORRID experience. Apparently they recently switched their payment systems and requested that I update my automated payment information. No problem. I sat on the phone with Steve and he processes my payment and tells me to have a nice day. Now I would assume that he knew what my rate was because I have been renting the unit for six months. But this was not the case. I get a notification from my bank that I was charged $76 over my usual rate. I called back to get things settled and was charged for my normal rate and received a payment receipt. A few hours later there was another charge on my card for the remainder of the initial balance I was charged? That is UNACCEPTABLE. My balance was paid in full for the rate I was initially renting for and now I am being bullied out of more money. How is this legal?! I don’t know what the protocol is for these things but internal issues should never affect your customers. It lacks tact.
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April 2021 by Eric Farino
Climate controlled storage, lots of space, spaces can be used for a variety of things. We are outfitting it's as a workshop and parts storage. The staff is accommodating and pleasant to work with.
