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September 2023 by Wendy & Charlie Parsels
First time visiting this store. Michelle was amazing! She went above and beyond to help us out. She certainly knows her products! My sister in law ended up with 2 great pairs of shoes. We may go back for 2 more! All stores could learn customer service from Michelle!
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August 2023 by Miguel Valdes Salazar
I visited the ecco store today with the intention of getting me some new shoes since mine have had better days. Well there was two sales personal in the store. Neither one greeted me or my two kids with me I keep looking at both of them as I walked the shoes and never did they offer to help me and when I mentioned it to my son about no one helping us. I said it load for them to hear and the blond heavy with one just threw his shoulders in the aid and looked down. Poor customer service . Will never go to the store again.
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February 2023 by Lorie Hutson
My mother and I visited the Opry Mills Ecco shoe store today. The customer service was outstanding for anytime visiting a store; however, during these times when some people don't want to work it was refreshing to see young adults act so professional. We were greeted as soon as we walked into the store and asked if they could help. We told them we were just browsing for the time being. Charles was the employee that assisted us when we had questions and he went above and beyond answering questions and explaining the shoes to us. He was cordial, respectful and very professional the whole time we needed his help. He explained the shoes in detail to my mother explaining why he thought she would prefer some better than others because of the different styles and he was correct. She bought 4 pairs of shoes and me 3. Again, everyone in the store was great, but Charles was wonderful! Thank you for all of your help!
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November 2022 by Olivia Frances
Chris provided me with customer service that was truly above and beyond! I’m so impressed with this store. Great shoes and kind employees! I’m a very happy customer!!
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September 2022 by Zvi Winstein
(Translated by Google) High quality and cheap(Original)איכותי וזול
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July 2022 by Mario Rodriguez
(Translated by Google) Excellent place(Original)Excelente lugar
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June 2022 by meracol
Nice, cool store, super friendly staff, my wife bought some sneakers and the Manager Chris was able to help me order some shoes on line, his customer service is impeccable, he is knowledgeable and very professional, Ecco shoes are the best, I will go back to this store.
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May 2022 by Ryan Wegner
Chris told me these shoes would be the most comfortable I’ve ever had and he was wrong they were better I’ve never felt such a comfortable golf shoe in my life thanks to Chris I am a very very happy Ecco customer!!!!
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April 2022 by Kiki Kixmiller
The customer service at ECCO is unmatched and the shoes are great quality!
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March 2022 by Ramona Moore
Andrew was so helpful! It was fun coming in, they are so nice!!!
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March 2022 by Terry Summers
BIG place , bring walking shoes , everything is in the place
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March 2022 by Doreen Reimer
Very good
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March 2022 by Epiphany Rosario
Great variety of stores.
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March 2022 by Dominique Patton
Fantastic
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March 2022 by Carolina Sánchez
(Translated by Google) many shops with good prices. the mall a little old but good(Original)muchas tiendas con buenos precios. el mall un poco viejo pero bien