-
August 2022 by LG G
(Translated by Google) I forgot a shopping bag and when I got back the workers had taken it away(Original)Olvidé una bolsa de una compra y cuando regrese los trabajadores se lo habían llevado
-
August 2022 by GM G
I forgot a shopping bag and when I returned the workers had taken it
-
June 2022 by Evan Guthrie
Journeys at Opry Mills in Nashville is a great place to go for cool clothes and more. They seem to always have something good. The staff here is very friendly and helpful.
-
October 2021 by Stephanie Campion
Not a great selection right now better selections on their online store
-
October 2021 by Amy K
Upon arrival, I spotted an extra cute pair of Adidas shoes. The guy helping me brought out other shoes and socks along with the pair of shoes I requested. Which I like that they do that. However, this employee also charged me for more than I asked for and I purchased 2 packs of socks when I only agreed to one pack I didn't notice until I was home. I then found my shoes online for $50 cheaper so I wanted to return one pair of shoes. My husband offered to go to the mall and return them. Then the same dishonest employee was there and told my husband he could not return them. He had the original receipt just not my debit card. My husband came back home still with the shoes. I went back today and the manager said he would give me cash back and never asked for my debit card. I then told him what had happened. He didn't seem to care that his Employee #543383 was very dishonest with me on my purchase and in the return process. I would not recommend them. I purchased 2 pairs of Adidas shoes, one pair of henley's, one pair of Steve madden's sandals, 3 packs of socks, and 2 backpacks. I spent close to 500 dollars In one day.
-
September 2021 by Blake C
Friendly staff and great options.
-
September 2021 by Kendra
Good Staff
-
August 2021 by Carson Boots
Stayed open for us to choose some shoes! Helpful employees and kind
-
July 2021 by Wendy Elmore
Jacob was do helpful and enthusiastic to help me find my Doc Marten sandals. Thank you, Jacob!!
-
May 2021 by Marion Shaina
I stopped in with my mom and was assisted by a guy named Dylan. Dylan was super nice and super helpful. I tend to find the shoe shopping process overwhelming because I have a hard time finding shoes that work for me. Dylan was super cool the whole time and so so accommodating!
-
April 2021 by Joseph Morrison
Nice selection of gear.
-
March 2021 by Ryan Welch
Good selections, good service, and good pricing! Overall, I recommend you go check them out for some good shoes in a store where the employees actually seem to care about helping you out!
-
August 2020 by Lindsay Charak
Everyone working there was cool. I’m giving 3 stars because it was so uncomfortable having staff repeatedly approach us; I could tell they were just trying to open a conversation with customers. Not the staffs fault, I know they’re probs just listening to a higher-up, but it was worse than lush like y’all need to read the room and chill a lil bit!
-
August 2020 by Leah Broda
I shop at Journey's often for my kids Converse and backpacks. They frequently have sales. I shop on-line and in person and they provide consistent great service! They have always been very nice and helpful and the selection of products is fantastic!!
-
May 2020 by slkirksey07
I called ahead to see if they had what I needed. She patiently looked up all 5 items and confirmed all the sizes I needed were in stock. She offered to set the items to the side until I arrived. The store was crowded but I was able to walk right up the register and pay for my items. Excellent customer service!!!