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February 2024 by Jamie Griffin
3 floors of shopping, the bottom floor, also known as Backstage, has some really great deals on merchandise.
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February 2024 by Kiera Knight
Elaine in fragrance is not friendly.
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January 2024 by Mary Couch
Macys received my many returns from Christmas purchases with ease, courtesy and in an expeditious manner! The employees were very helpful in processing all five of my returns. I am grateful for this Green Hills Store and her employees who add to the ease of shopping here; making each visit a pleasurable experience. Mary Day Couch
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January 2024 by Olivetree
Worst experience. Mattress sales lady said I needed to go check cheaper mattress section (and pointed inside corner with her chin) if I look for mattress on sale. When I purchased it, I asked about benefits to use Macy’s card, then I was going to pay in full with my other Visa card. The mattress lady looked at me and smiled and asked ‘do you know the limit?’.Hope Macy’s train sales people in a right way that not judging customers with appearance, age, outfit or race if that was the case.
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January 2024 by Dee Smith
This was one of the messiest lowstock macys i think ive ever been too (at least the lower level, we didnt even stay to see the upper level) ! Shame because the mall its in is beautiful.
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January 2024 by Jamie Jennison
The store is a mess. Sections are not properly marked, not in size order, not ticketed with sale prices and all over clothes on the floor. If you want an accurate price you have to find one of the price checker stations to see the current deal or promotion. When in dressing rooms you have to clean your own room. You also have to make sure that you don’t sit in anything left by other people. No customer service there either. When at check out you get bullied if you don’t have a Macys Credit Card by the cashier who wouldn’t help you find anything in the store or even price check an item for you. The attitude of this store seems to be going from department store to low end bargain hunting store.
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January 2024 by Robbie Morris
one of our favorite stores and reasons to go to this mall. ❤️
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January 2024 by Fred Condra
Christmas shopped for perfume and colognes .. Insane prices and parking garage packed people trapped inside for hour trying to get out. This should've been monitored and traffic stopped from entering because it was full not 1 available was awful
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January 2024 by Gail Dwyer
I went in to pick up an online order. The order was ready when I arrived and very convenient. I was quite happy with my experience at Macy's.
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January 2024 by Dallas Ratliff
Megan was extremely helpful and knowledgeable in helping me find clothes for my new job and made the experience very enjoyable in the process. Give that woman a raise!!
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December 2023 by Ree “Reezyree”
They have an okay selection but it's not all it's cracked up to be knowing that it just
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November 2023 by Carolyn Bohannon
I enjoy the variety of sales this time of year. I get to shop for my house and my loved ones. I was put in such a good mood. The store decorations were beautiful.
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October 2023 by A H M Delwar
The girls working in Macy's are excellent, they're mostly cooperative and helpful ! I am extremely happy with their cooperation !
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September 2023 by Simon G.
I bought a watch for my girlfriend a few weeks back and wanted to get it sized from the jewelry section. The lady behind the counter asked me for a receipt. While I was looking through emails, she was seemingly accusing me lying that I bought the watch there. This was a big purchase for me and she was extremely disrespectful and rude. We will taking our business elsewhere in the future.
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September 2023 by Yvette Farquer
Welcome to Macymart (like Kmart) or a close out merchandise store. Just more expensive. Get ready to get Your Dig on if you wanna find anything!!!Do not expect ANY customer service From anyone. Becuz honestly....nobody there cares!!!! Other than taking your $$. Don't think complaining to management becuz they care even less!!!!!Disappointing!!!The store is filthy!! just look around, from the dressing rooms too the restrooms. Careful touching anything. Nothing and I mean nothing has been sanitized in the store for a very long time. Maybe the mirrors are buffed but that's it!If you have No pride for your place of employment this is the place for you!! They aren't keeping anyone that TRULY cares about the customer. Fact!This is No longer department store quality. If you want that you better go to Nordstrom s! OrDillards Even Walmart would be better than this place.For Green Hills Mall this is very Disappointing.