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February 2024 by Zane A.
Great store, and the staff was super friendly and helpful as we found new types of treats and enrichment for our pups and bird. Definitely will be back when we're that way.
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January 2024 by Annalisa J.
This is the best pet store I have ever been to in all my life! I travel a lot and go to pet stores in multiple states. There service is so far superior to any other place I have ever been. I had to make a return and they were so helpful. I bought from a store in Franklin and returned the item to another store due to my traveling route. They could not have made it any easier!
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January 2024 by Olivia Gray
Only place I have ever seen that gets in custom made collars and sells them at a good price.I think I ended up leaving with about 6, so I guess maybe it's not the best idea for me to be there, but either way great store and super friendly employees.Good selection of toys and food as well.
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December 2023 by Erika D.
I absolutely loved this pet store. The employees are very sweet and helpful. The customer service was probably the best I have ever experienced. I received a few samples of cat food free of charge. This store has a wide variety of great quality products and prices are fair. Even the store cats are very friendly and gave some great recommendations on treats. Highly recommend!
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November 2023 by Ashley E
Really love this place! The staff there are so nice and helpful, they have a great selection and good prices. If you’re a pet owner around here you definitely wanna check it out!
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September 2023 by Fam Laurie K
Super nice Manager and Employees! Very helpful, helped me choose a better pet food choice for my Rottie rescue. Prices seem reasonable and better than the delivery service I’m currently using. Made my pet feel welcome and loved on her visit there and I will be bringing her back for a visit when I shop there again! Thanks NPP❤️❤️❤️
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August 2023 by Lillian Pletcher
I’ve never actually purchased anything here, I just go in to pet the cats, and that in and of itself is enough- phenomenal.
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July 2023 by eileen
Went to purchase something for my little dog with kidney disease that refuses to eat, and the manager went out of his way to do everything he could to help me find something that might help her ended up getting a supplement gel to help her appetiteand she seems a little betterHighly Recommended this store to all pet parents?
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June 2023 by Stephanie Chafen
The staff here is not only welcoming but friendly and helpful! Their love and knowledge about fur baby products is definitely why I continue to shop here.
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June 2023 by Christy Farris
Always a good selection! Also an employee Becky helped me with everything! Becky is good at her job. Making my Chico feel at home. Thank you Becky! ?
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May 2023 by S. Chapman
A big thumbs up for this shop. Stop in, check them out. The Shop staff greet you at the door and walk with you as you leave. It's a very welcoming place. The resident cats will make you feel right at home
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March 2023 by Mitch Gordon
This is one of the friendliest businesses I’ve ever gone too! So much better than the big corporate type pet stores. It’s local, friendly and the staff clearly enjoy being there and interacting with customers.
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January 2023 by April M.
The employees are super helpful. Knowledgeable when answering questions about products and animals. They always carry your pet food to the car. They are eager to help, and that makes me eager to give them my biz.
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January 2023 by Skye Chancellor
Wonderful experience; the smiles and care for each customer are outstanding!Thank you for helping me find the most affordable minimal-prepping raw food brand in the store. Noah, my 11-month-old coat looks much better. Looking forward to coming back again.
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December 2022 by Patton Fussell
I’ve been searching for a great pet store since I moved to Nashville recently….and I FOUND it! The employees were so nice and knowledgeable about their products. You can definitely tell they care.
