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February 2024 by Steve Berkau
Dr. Smith offers a unique, non corporate owned professional practice which is pet/client focused, accommodating and provides high quality of care. In light of his training and extensive experience, he is extremely knowledgeable and able to offer a variety of solutions to address pet needs. Also, Dr. Smith and his professional staff are very pleasant and actually care about the pets and clients they serve. I highly recommend.
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January 2024 by Deborah yoder
Dr Smith listens and let's you decide what's best for your pet. Doesn't push unnecessary treatments or vaccinations.
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November 2023 by Melanie Carignan
Brought my dog here for the first time today. Dr. Smith was extremely knowledgeable and realistic with his treatment. Highly recommend visiting NTVS. Friendly staff, too!
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October 2023 by Eileen Allen
A wonderful experience. Felt totally confident in Dr. Smith’s prognosis and plan. He examined Mushu, adjusted him and performed acupuncture. We will be seeing him for the next 6 weeks. Great staff, caring and professional.
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September 2023 by Ruth Kudratt
I am so grateful to have found Dr. Smith and his team! They took such great care of my dog and Kailyn even treated her like her own dog by sitting with her so that she was comfortable and loved on before and after surgery. Dr. Smith has so much knowledge when it comes to veterinary services that he truly one of the only doctors in the area that could perform perform the specific surgery my dog needed. If you need a quick check up on your pet or you need a massive surgery done, I would highly recommend using this vet clinic. The whole team is absolutely excellent at their job and take it seriously. I would say Dr. Smith is one of the few remaining veterinarians that will give you the "small-town clinic" feel with a world class experience. Thank you Dr. Smith, Kailyn, Meghan, and team!
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September 2023 by Tracie Savko
I can’t recommend Dr. Smith and his staff enough! He saved our baby Maya years ago. The local vet just kept treating issues as they arose every few months which was so expensive but the first time we took her to Dr. Smith, the minute he saw her he said she had a thyroid issue! Of course once she got on her meds she was back to her old self, dropped a lot of weight and was healthy! He doesn’t over vaccinate and truly cares about all the pet babies. I will never take our pet babies anywhere else! We lost Maya last year but she lived longer than her breeds expected lifetime and that was all due to the care she received from Natchez Trace Veterinary Services. Our new baby Bella is a patient there now and loves going to see everyone, most importantly we trust them to always make the right decisions for their care. They are always in good hands. Thank you guys for all you do! ???
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September 2023 by Christina Marie
Recently moved from Southern California thinking a Holistic Vet in Tennessee would be difficult to find. I was wrong. From Katie Curry at the front desk, Megan Valentine-Tech, The Intern, to Dr. Marc Smith all were professional, kind, knowledgeable, compassionate, intelligent problem solvers. Finally people who are in the business of helping pets heal. They use a combination of natural and traditional treatments for the benefit of the animal. Grateful to have found Dr. Marc Smith and staff. Worth the drive.
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August 2023 by Georgette
Dr. Marc and his staff have my treated three of my fur babies with great care. My 20 year old had to undergo anesthesia and came out of it with with flying colors! That to me was trust and a blessing.The staff could not be more accommodating and caring, alwaysworking me when needed.Trust is everything and they have it from me!Georgette Moore
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August 2023 by Super Woman
Dr Smith is the best !! His staff is friend, print and follows up and responds even after hours !He has been taking great care of my cat and I wouldn’t go to anyone else ! Dr smith is the best and he has lots of experience and is very caring to my pet and myself
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July 2023 by KM Commerford
I cannot review the clinic as a whole- but Pauline should not be in a client facing position. She failed to read my entire email and then was condescending. No thanks!Reply to Marc Smith-Yet another assumption by your practice- pet in question is not mine. I clarified with Pauline and she confirmed she did in fact read the entire email and continued to be condensing and frankly incorrect in her responses.Your herbal line is different than what I am familiar with so I had some questions- when a product line is not transparent about quality assurance or concentration then yes- questions should be expected. After the experience I had with Pauline and giving her a chance to correct her mistake I did decline your offer for a free discussion to go over the differences in your herbals vs Jing Tang. This was because at that point I had lost trust in dealing with your practice due to the errors and dismissive ways.While I appreciate your effort to respond and offer a free consult to capture herbal dollars, I am not interested.Cheers
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July 2023 by JM Kongma
Although they don't provide care to rats, the person over the phone was very polite. He told me he had only been working for 2 months & needed to confirm with a vet tech as to whether or not they provided rat care. Got back to me quickly, and sent me on my way.
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June 2023 by Lisa Cochran
I can with confidence encourage pet owners to take your pets to Marc Smith, DVM, at Natchez Trace Veterinary Services. Dr. Smith is a sound, solid veterinarian for all of your pets’ veterinary needs. It’s clear to me that he genuinely likes my pets. Dr. Smith puts a great deal of effort into communicating with owners as well. He cares about what’s best for my family. He truly tries to determine what you as the pet parent want and need. In tackling complicated health problems, Dr. Smith doesn’t automatically bombard with a barrage of diagnostic tests but will judiciously determine a rational sequence of testing geared towards coming up with a treatment plan, first ruling out the most likely offenders. The support staff at NTVS is top notch. The front desk employees are professional, efficient, and friendly. The assistants and techs are pleasant and accomplished. There is a phone technician who is extremely knowledgeable and has been a great help to me on a number of occasions. I like that Dr. Smith is supportive of my desire to do vaccine titers whenever possible. Overall it is a comfortable and supportive environment. And I trust that my pets are receiving very good veterinary care.
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June 2023 by Meghan Rees
Excellent practice that is compassionate, honest and open minded to different treatment options. They involve you in every decision about your loved fur baby.
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March 2023 by Bree Jewell
We love Dr. Smith and the staff is always great as well. I come from a world of integrative medicine for my own personal healing which makes me appreciate the same for my animals and you just can't get the same care and advice with regular vets. I also had him do an ovary sparing spay on my cat who, the last time he saw her he kept raving about how unbelievably healthy she was. (Note: she is also indoor/outdoor and prefers to mostly stay outside,) but still having her ovaries/hormones is Dr. Smith says probably the reason she is so healthy. I love his chill vibe and mannerisms and not ever feeling talked down to. This place is amazing!
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January 2023 by Mitzi Gross
I have been a client of Marc Smith for many years and he’s seen me through routine and emergency care with all the pets I’ve had since 2002. He is so knowledgeable, offering helpful advice and diagnoses and getting us on the road to recovery quickly. He has tackled difficult and not-straightforward issues as well, never shying away from research and never giving up until we have reached resolution. He is genuinely kind and compassionate to all his clients, pets and owners alike. I truly don’t know what I’d do without Dr. Smith. I hope he knows how appreciated he is.
