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November 2023 by Brad Mays
Great service. Fast and friendly
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October 2023 by Emily H.
Great customer service at this store. They're mindful of who's been waiting for help, and they treat everyone well.
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September 2023 by Isaac Reeser
Ty and Zach were so helpful and knowledgeable during my home remodel. I drive across town to this particular store because they consistently provide excellent service and expert advice.
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July 2023 by Anna Selph
First time customer at this store and it will be my go-to moving forward. James was incredibly patient and helpful while I made my decisions. He’s the best!
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June 2023 by Eli D.
They locked the store before they closed. Couldn't buy what I needed. I would not recommend going here anytime close to when they are closing.
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October 2022 by Jodi Culp
Great service to match the quality product!
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December 2021 by Sara Humes
If you want the best customer service make sure to talk to Kevin. He is phenomenal, he goes above and beyond. He may have the best customer services skills in Nashville. He has been helping my husband and I with a large order that some staff previously had dropped the ball on. Kevin to the rescue. He has called my husband and I to keep us updated as he helps us get everything we need. He is a pleasure to work with.
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September 2021 by Berit Leander
Best paińt money can buy. Great coverage. Goes on easy. Color is mothwing..
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September 2021 by Brian Perry
Never have any paint always out. Needs more employees worst one I’ve ever been too
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May 2021 by Shar
Giving 4 stars because the location is small and there is always a line. Otherwise, service is good when you get to the counter.
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March 2021 by Staci R.
Helpful is an understatemrmt. Call this store - visit - whatever you need, and ask for Matt. He just spent more than 10 minutes explaining the deck staining process in a way that was FINALLY easy for me to understand. He's the expert and after tons of googling and frustration I feel confident about what I need to go from nothing on my deck to a color I love that is low maintenance. Customer service for the win. Thanks Matt!
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March 2021 by Imani Gross
I love the paint, I would also love if the staff followed their own store policy and wore their masks properly. A mask isn't effective when worn on the chin.**To the owner who replied, I did call the number you provided, but it was just the generic SW number, I never made it through the maze to speak to an actual person, and that link doesn't go anywhere neither email or website.
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February 2021 by Aubrey Brother
Highly recommend the Sherwin Williams on Gallatin Ave in East Nashville for all your paint needs. The customer service was truly impressive. I had intentions to buy a certain grade of paint that was sold out, so they upgraded my paint and charged the lower cost. I purchased several gallons of paint, and the store attendant was kind enough to carry them out to my car for me. Extremely pleased with the colors and quality of the paint as well.
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February 2021 by Dakota Nevarez
Repeat customer for very good reasons ! Awesome team at this store
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December 2020 by Chance Paschall
Always very helpful and have great details on why you should use certain products on different materials. For example this morning I was trying to find the right silicon for an exterior hardie board job and it was being painted Alabaster white. I needed to cover a large area and this is a paintable white silicon.
