After hours on the phone with customer service, I decided to stop by the store as a last resort. Thank goodness I did! Jajaun and the manager Matt were able to solve something for me in 5 minutes that no one on the phone could do. I just needed to pay my bill and restore my services !! Thank you jajaun & Matt!
February 2024
BEWARE: My daughter purchased accessories here and when she disovered she had been sold the wrong size, we were told the store had no record of it being purchased. Of course she had paid cash. The manager finally agreed to swap out the wrong product. It was heavily implied that an employee might be pocketing cash sales.
February 2024
Upgraded my really old Samsung Galaxy J3 phone to the Galaxy S23. Christopher said that since it was a business phone, he could do the transfer for no charge. He answered all my questions while the transfer took place. If you go to the Rivergate Verizon Store, ask for Christopher. He will take care of you.