-
October 2023 by Addie Smith
My partners 4Runner has been there for over a month now… Every time we’ve called for an update they’ve said it would only be a few more days…. We dropped it off originally and were told it would be done by the end of the week or the next at the latest. Paid 6K in cash and still doesn’t seem like there’s any progress. It took them weeks to “be able to touch the vehicle.” Which is at least what they told me when i called them. Car still isn’t fixed. My partner finally gave up, and came back (he was staying w family during the repairs) and he will have to make the 3 hr drive back there IF/WHEN it’s done.Service: Body & Trim
-
September 2023 by Savannah Arguelles
We went here because everywhere else gave us super long estimates on time. We had to get the hood replaced and some things fixed on the front due to a crazy freak accident. Anyway, they said it would take about 2 weeks to order the parts and repair everything. All in all, it took a month. When we went to pick it up, we were supposed to only pay the deductible with our insurance ($250). My husband comes out and tells me that per Lake Country Collision, our insurance didn’t cover 2 parts and they “forgot to call us and tell us” and we ended up having to pay (in total) about $430. They had our Jeep for a month and had plenty of time to call us and inform us of this. The Jeep is fixed, but their customer service/keeping customers informed of things is severely lacking. Anytime we needed an update, we would call them instead of them calling us. We spoke to them plenty of times (when we initiated it), so it doesn’t make sense as to how they could just “forget to mention” something like that. Overall, 3/5 stars. Would’ve left more if time estimate was more accurate and if they were more transparent/better at communicating things with us. The actual work on the Jeep was good and everything with the car is great.Services: Painting
-
June 2023 by Randy Brown
I recently hit a deer and did some damage to my 2012 Toyota Tundra pick up. The guys at Lake Country Collision went above and beyond to fix the damage in this blazing summer heat. I can highly recommend them for your collision and body work needs. Thanks to Mike and Steve and all the technicians I didn’t meet that worked to make my old workhorse look as good as it does!!!Services: Steering & suspension repair
-
May 2023 by Wesley Wittekiend
They did a remarkable job repairing hail damage on my Camaro and the staff were very nice and professional. I highly recommend them.Service: Body & Trim
-
May 2023 by Barbara W
Before I called Lake Country Collision I called another repair shop that told me it would be two weeks before I could get in for an estimate. Called and Mike told me to come in any time. They handled the insurance and the repair is perfectService: Body & Trim
-
March 2023 by Carole Poppema
I am VERY happy with the results on the work Lake Country did on my truck. They treat customers with respect, explain what's going on, and they do exceptional dent repairs. And, they cleaned the entire truck, inside and out. It was gorgeous when I picked up the truck. Thanks, Lake Country. You are great!Service: Body & Trim
-
February 2023 by Carolyn Kendrick
Lake Country Collision could not have been ant better……Bud, Stephen took the load off my shoulders, the minute I walked in to discuss repair to my front end, after small fender bender….Even made arrangements for Rental…..finished timely….my insurance co was happy….Services: Electrical
-
February 2023 by Julie Winter
I can’t say enough good things about this place! I received top notch customer service that went over and above my expectations. It’s no wonder Mike has been in business here for 38 years.
-
February 2023 by Stephen Mirra
Mike and Bud did a spectacular job. Truck looks great.Service: Body & Trim
-
December 2022 by Patrick Johnson
I have used this shop twice now and they have been exceptional in every way and their work really does speak for itself 10/10 recommend!!Services: Painting
-
November 2022 by Ernest and Kim Bell
Arrived fir appointment to learn the person making the appointment did not get BIN to order parts. Parts git ordered, be here late afternoon or morning. Got a call about 4pm that it was ready. Thanks fir extra effort.Business is in the back, behind JBAR. Not easy to find and parking was tight.
-
November 2022 by Salina Simons
Had a wonderful experience at Lake Country Collision. Mike and his team are professional, friendly, and helpful. They handled everything for me and did an outstanding job on the repairs on my car. Highly recommend!Services: Body & Trim
-
November 2022 by ROBERT “HAWK” SKYHAWK
This place is above exceptional and would highly recommend anyone looking for great prices, amazing work and professional service by Mr. Weigan and his staff. It’s the best small town service that serves like a big city business and I would not trust any other Auto Repair shop anywhere around. Yes it’s a little drive to Burnet; but if you drop your car off there for repair, you can bet that your going to get 5 Star ⭐️ Service on your vehicle and they will make sure you understand all the details before they start.And do yourself a favor and head over to Major’s or elsewhere to grab a bite with a great environment and the best folks you’ll get an opportunity to talk with.Thank you to all those that worked on my truck and made it look brand new again. May your shop and those working there continue to be blessed.Respectfully,H. Robert RochaUSMC (Retired)Service: Body & Trim
-
November 2022 by micwilli
Had a classic car repaired by Lake Country. Very concerned that I would have someone do the work correctly. They did an excellent job like nothing had ever damaged my classic. That was job number two that they did on my autos.Service: Body & Trim
-
October 2022 by C B
This company took me for all of our stimulus money ($2400) but did not fix the problem. My car was still pulling to one side when braking. Another area shop finally diagnosed it, my front brake was not working at all on one side.Service: Steering & suspension repair
