-
December 2023 by Erik Pryor
Great customer service. It has the old time hardware store feel. The selection is big but I never seem to find everything I'm looking for. They even carry outdoor fun stuff like patio furniture and fire pits.
-
June 2023 by Chris S
Really awesome hardware store. People are super friendly.
-
May 2023 by Mark P.
Bought two items today, both marked $3.49 each. When I got to the register I was charged $5.89 each. The cashier said she could do anything about it. Called into service desk and explained. I was told they would not honor the marked price and that they had too many items to ensure that their prices are correct on marked items. I will be returning my items later today. Found a larger quantity on Amazon for less overall $$. I like to support local businesses, but not if they don't support their customers!
-
May 2023 by Chief Rowdy
Horrible customer service, outdated systems, outdated policies and a bunch of crooks who won't let you return lumber they sold that wasn't in good condition. Really really really poor ran business. Go to the bigger boys for your building supply needs!
-
April 2023 by Dillon Henry
Tried to return some 1x12x12 pine but they said they were "damaged". Andre the lumber yard attendant is the one who loaded them just days prior. We returned them because we noticed they were damaged after getting to the job site. I should have checked before driving off but I've done business with Hoovers for many years. The fact they wouldn't return it and accused me of damaging the board is ridiculous. Stay away from this horribly run place. Will never be stopping there again after the way they treat long time customers.Employees at the back counter are also clueless. Pretty sad to see how downhill this place has gone.
-
March 2023 by Sharon Fields Edwards
This is my diamond store for all my cedar needs . Great prices , friendly staff . Everyone is knowledgeable . They have a nice assortment of home interior too .
-
February 2023 by Sharon Fields
This is my diamond store for all my cedar needs . Great prices , friendly staff . Everyone is knowledgeable . They have a nice assortment of home interior too .
-
January 2023 by Paula Landua
Floor employees were very helpful and friendly.
-
November 2022 by Steve Groves
Always have what I need, the ladies up front always welcome customers when they walk in the door, they always know where anything I need is located, and always friendly and smile when I leave. A true "throwback" store, to the days when people treated you with kindness and respect, and sold you quality items at a fair price. Every store should be like this one.
-
October 2022 by Alexander staples
Bad attitudes. Needs to work on costumer services.
-
July 2022 by Jason Cline (Frog)
U will pay a little more but they will have it r get it. Best of all good old Hardware Store in small country town. U don't have 2 fight th traffic & there's always a checker @ register
-
July 2022 by William Young
The staff is friendly and helpful. Unlike the chain stores The guy in the paint department is very knowledgeable & actually knows about the products he's selling . He doesn't mind answering questions & sharing his knowledge with DYI customers.
-
June 2022 by Stephen Jarnagin
I came in needing crucial equipment for work in a hurry, so my stress levels were pretty high. They directed me exactly where i needed to go and had excellent options. Customer service was fantastic (even for an early Monday morning), and by the time I left, all my stress was gone. It had quite the environment that I will visit anytime I'm in or near burnet and need supplies. Thanks
-
May 2022 by A F
Horrible service, high prices, rude employees, will never spend another penny there!
-
April 2022 by Ann Tammen
I just wanted to say that on my day off..I went to Wal-Mart to purchase a toaster oven..needless to say I bought everything else but that! Got home and realized what I went to Wal-Mart for I totally forgot..that being said I go to Hoovers for my AC filters so I decided to see if they even carried a toaster oven. Well, YES!! They do! I actually bought a toaster oven, broiler, and air fryer in one machine..just a little over a 100 bucks. Wow! What a great product, this little appliance looks small but it is pretty deep.. It will cook a whole chicken, roast with a the vegis..etc..My whole thing here was not having to turn on my big oven. This oven heats up on MINUTES!! It is hot and ready and for air frying no wait time, just pop in anything you want and it's done so quick. Way better than any conventional oven. I didn't realize Hoovers carried something like that since I always just went in for air filters..I am super happy I took a look around..they have SO MUCH!! Thank you Hoovers! If anyone doesn't realize they carry everything from shoes, to dog treats, to pots and pans and small appliances ..like me!! Take a look around and buy local. I am glad I forgot what I went to Wal-Mart for because I got a really cool awesome 3 in 1 oven..it's awesome so pleased .