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“Jacob, Matt & Enrique gave amazing customer service. Helped transfer our 5 lines over with new phones & all. I never felt rushed! Thanks guys I will recommend this Cibolo location.”
“The mobile geeks are ALWAYS so helpful . My hubby replaced screen on his iPhone and it was defective . Jeremy was quick to replace it no hesitation. We picked up next day . Super Fast and quick service ! A++++”
“10/10 CUSTOMER SERVICE! My family and I came in 30 minutes to closing and the customer service was fantastic. Yesenia is a stellar employee who is patient, knowledgeable, empathetic, honest, has a funny personality and made this hands down one of the best customer service experiences. She did not mind staying way past closing to ensure we were getting all of questions answered and when our kids were getting restless she was kind enough to put on cartoons for them to watch. This location is very clean as well and I HIGHLY recommend this location to anyone in SA.”
“I am professionally employed in the I.T. field and Rico has gone out of his way to help me with my technology issues! I don't know that I could suggest a better and more deserving person to see for any technology problems you might have.”
“Amazing , I went everywhere and no one could give me my number back with upgrade but Edna was able to retrieve it! I recommend this store and ask for Edna! Thank you again so much!”
“came into this location and was greeted immediately by the manager Alyssa which did an extraordinary job helping me with issues I was having with my phone. I highly recommend this location for all your cell phone needs. The manager and her staff are amazing .”
“Outstanding service! My phone screen was fixed promptly and flawlessly.friendly and informative. I highly recommend their expertise for any phone repairs. Exceptional experience ...”
“Our experience was absolutely pleasant. Our sales associate was so helpful to us. She was so respectful and answered all our questions. Now if we could only get that service everywhere else we visit!”
“I had a great experience with Trent at this store yesterday. I haven’t upgraded to a new phone in years and didn’t have a back up for all my information. As a Verizon customer, I stopped by with my new phone to see if anything can be done. Trent helped me to set everything up quickly and did a complete transfer. He was friendly, answered all my questions, and took care of what I wanted. Thank you and appreciate the great customer service!”
“Sam went above and beyond to help my family out. He made sure I knew about all the available promotions and did everything he could to make sure we left happy and satisfied. I would always go to the location in Schertz and they were never really helpful. I will now go to this location as long as Sam is there!!”
“Justice, Lissa and the one tall white guy without the glasses were super helpful with getting me a new phone. Help me activate it and everything. In and out withing 30 minutes.”
“There was one lady working the store and had multiple customers. She was juggling all of us so efficiently. Kudos to her for doing what she could with the limited help.”
“Pam is excellent with knowledge of smartphones. She was patient with me as I suffer Anxiety. She took over with the conversation with ACP & NV got me what I wanted. Give this store a 10+ for customer service.”
11AM - 5PM
904 FM3009, Schertz
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“Alex was a life saver! He helped me to port my mom's number over to T-Mobile. He stayed on the phone with customer service and was transfered 5 times before they got him to the right place. He remained professional and patient and was determined to help us. Alex, I appreciate you more than you know!”
“Remy was very helpful and knowledgeable when it came to troubleshooting my daughter’s phone. Went home and followed through with the recommendations and now the phone works perfectly. Thank you so much for great customer service.”
“Rachel was very helpful when I had to replace my husband's broken phone. She assisted several other customers while the data was transferring between phones. She was patient and helped them all with their different needs. I would definitely go back!”
“If you want someone to go above and beyond for you, this is definitely your location to be. I went to multiple locations and Noone wad able to help me till I came here. Appreciate your great customer service.”
“Go See Chris at this locations, effecient, friendly and knowledgable.Great job Chris thank you.The DM Frankie was there also friendly and introduced himself and thanked me for my business. Keep up the Great work guys.”
“About 2 months ago I switched from T-Mobile to Cricket and have never looked back. Last week I got my wife a phone from Cricket. We are extremely satisfied with Cricket!”
“Easy experience - Jayson was really helpful. Made sure to match what I was looking for, and went above and beyond trying to find solutions for an old phone that was long past its best by date. Thanks Jayson for all your help!”
“I went specifically to lower my internet price. Keven S. And Justin both spoke to me and helped me lower our internet bill quite a bit and our wireless; they also got the app on my phone and the details associated with it. When I do go back for any issue, I ask for one of them.”
“Service was fast , professional and courteous. The young lady helped me with everything and wasn't pushy about upselling extra items. She did offer them and I did buy a screen protector”
“Joe is the personable, friendliest, knowledgeable, not to mention professional of all managers. He is truly a problem solver. He always greets you by name when u first walk in. He smiles so you feel welcome. He makes smarts suggestions. That is why I keep coming back to this particular location. I fully trust this person. Today, I brought my brother so he could meet Joe. We are extremely impressed with this guy! He is a very valuable asset to Metro! He is a Rockstar!!! Thanks for everything, Joe.”
“The ?Professional Sales Agent ?was very polite and believe it or not they offer unlimited ?DATA? plans very well stocked store lots of phone to choose from but yall do have to understand every phone is hackable every Samsung I had got hacked no Samsungs for me there easy to get into the store was very neat well-organized clean the store actually makes you feel welcome there because of how the store looks on the inside it looks like a cell phone store you and the store so welcoming it actually makes you want to go in there and buy a phone literally they have some good deals and specials going on but I still don't think ?nobody ?can top the service that I already have if I can find anybody to beat the price that I currently get ?I might think about switching ??? other than that I'm not switching at all then my current service provider gives me a $5 credit every month on top of that with a few other incentives to go along with it so I can appreciate that and being a loyal customer I think I just might stick with them I just don't think nobody can offer a better deal than what I already have don't get me wrong I love the store, Loved the atmosphere, the organization, the cleanliness, the sales professional I loved everything about this location ?IT'S JUST NOBODY CAN BEAT MY PRICE THAT I CURRENTLY HAVE ?”
“A great place for phone cases. Prices were reasonable and the service was friendly and efficient. He knew exactly what cases he had for my phone, installed the case and screen protector, and did not try to pressure me into buying anything else.”
“Douglas provided exceptional customer service by aiding me in the transfer of content from one phone to another Samsung device. His extensive knowledge and pleasant demeanor made the interaction highly satisfactory. I express my gratitude for his assistance.”
“Every time I come into this store to pay my bill or have a question the staff here is always friendly and beyond helpful, I would definitely recommend this store.”
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“Customer service was beyond my expectations. Jen, the T-Mobile rep took care of all of my issues and ensured everything was working. Thank you so much for your help and kindness!!”