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January 2024 by Robert Nichols
I really enjoyed working with Angela and Phil purchasing my truck. They dealt fairly, they were helpful and respectful, and there was never any pressure. They were also super helpful dealing with a paperwork issue. Lots of flexibility and a service mindset here, and it is appreciated. I haven't had this kind of experience in any other car buying situation, and it was well worth traveling a couple hours to work with them. This should be the model for the industry. Thanks guys!
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January 2024 by mixedup72
I recently purchased a Ford Ranger from this dealership. I want to say thanks to my saleswoman Angela. She was upfront and honest, and there was no pressure whatsoever. She even let me and the wife test drive the vehicle by ourselves. I was shocked when we started discussing numbers that the OTD cost had no additional dealership markups. The dealership even let us finance through are credit union and tried to beat our banks apr. Once again thanks Angela for letting us have a great car buying experience.
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January 2024 by Eric Martinez
Fast approval and they were accommodating to my questions and needs.Angela, Tony, and Phillip made sure I was taken care off. They were able to approve me for my 2024 Bronco Sport within minutes. They worked with me and helped with prompt delivery of my Bronco Sport. I am definitely looking forward to doing business with them in the future.
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December 2023 by Jim Sears
Always professional and extremely knowledgeable. Very helpful with every aspect.
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November 2023 by Jessica Wheeler
My salesperson, Brad Hufhines, is a solid guy. Skip the big city salespeople and buy from him. Brad connected me with a safe, reliable vehicle and I truly appreciated his personable nature during the entire process. Happy to report their finance department did NOT bounce me around to 10+ banks in a quest for best interest rate. Precision and experience….saved my credit score and sanity, thanks y’all!
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November 2023 by David Sharp
I had a great experience with Douglass automotive group buying my F150 lariat lightening. We did everything remotely and sales staff was amazing! Great prices and great service, thank you Brad and Phil!
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November 2023 by rhonda wolfe
Randall in Ford Repair is great. He fixed recall items & checked out my new used car. He found a brake/rotor problem, handled claim with selling dealer & got me scheduled within 1 week.
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November 2023 by Pamela Cooper
Mason did a great job of explaining the different Chevy, Buick and Ford SUV's. Very pleasant to work with and the Dealership provided a family atmosphere.
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October 2023 by Autumn Rogers
If I could give this place a 100 star rating I would. They are very kind people and take good care of you. Brad Hufhines is fantastic and will work hard to get you the vehicle you want. He has went over and beyond for us and I can't thank him enough for his hard work and kindness. We will not only be getting our vehicles serviced here but will continue our purchases here as well. Please consider them when you are looking to get a new vehicle and see if Brad can help you out they truly are the good guys!
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July 2023 by diana wellborn
I moved the service for my vehicle to Clifton Douglas Ford and am glad I did. The personnel are friendly and promptly tended to my vehicle. They informed me of some information that saved me time and money . I feel very comfortable dealing with them
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July 2023 by Howard Bennette
I do not recommend taking your vehicle here for service. They schedule an appointment, yet do not start working on your vehicle for 2-5 days. This has happened twice on the same vehicle. When I called to check on the status I was told that it was being worked on, but drove by and car was parked in the same spot. Addressed this with the service manager and was told he "thought" it was being worked on but never verified. Very frustrating process.
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June 2023 by Jeremy Green
This is the second purchase using Douglass Ford. Check these guys out! Ask for David Gloff.. he’ll take really good care of you! Looking forward to getting my 2023 F350 KR Tremor delivered from the manufacturer. It’s always a pleasure working with Douglass!
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May 2023 by Candace Hershman
I can't say enough nice things about Douglass Ford and their team. David and Phillip were very professional, polite and easy to work with. I would absolutely recommend this dealership to anyone looking for a new Ford. The transaction was very smooth for my new Bronco and I am so happy!!
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April 2023 by Kate Britt
Absolutely wonderful to work with and made an already exciting day that much more enjoyable! Brad, Mason and Phillip were incredibly helpful, kind and made sure I was confident with every aspect of the trade in and purchase, before making the drive from Dallas. 100% recommend
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April 2023 by Jim Paltjon
I had a 9am appointment for an oil change on my F250. I was told I'd have a 30-40 minute wait time. Actually took 1 hour and 20 minutes. I was told upfront the cost would be $59 and change. In the end, it was $68.45 because they didn't figure in enough labor change which was 2 hours. Also they said a tire rotation was included, but they decided to wait till the next oil change to get it done. Funny because the multi point vehicle report card advised a tire rotation. Not my 1st time to butt head's there, this may be my last time to visit Douglas Ford. If you have other options, you may want to try that first. Also, all I had was a simple oil change. Per the dipstick, they put in the minimum amount of oil and not the half way point. The 6.2 liter engine is a pretty big engine and the valves was the clue to check my just changed oil change.