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February 2024 by Lewis Hill
Anthony went above and beyond delivering my tractor and thoughly explaining answers to my questions and also helped me "tune" the tractor hydraulics.
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January 2024 by Carol Reed
You were very courteous and helpful. Thank you!
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October 2023 by Stephen Brooks
Chase was my sales associate and he was not only extremely knowledgeable about the SVL65 but was patient and listened to my particular needs and questions! Anthony delivered the track loader and spent almost 2 hours with me explaining all of the operational features as well as all of the maintenance items! Both of these guys made my buying experience at Ewald Kubota in Fredericksburg fantastic!
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October 2023 by Royce Hunter
came on the day they agreed toI am satisfied with their work
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October 2023 by dean reinhard
Gosh, where do I start. I’ve had an amazing experience with Kubota Fredericksburg store, purchasing and delivery of my tractor. Upon arriving at the store we were able to look at the tractors and immediately helped by Chase who is very knowledgeable and had all the answers. So instead of just looking, we bought our tractor. We received our tractor fast, like 2 days later. Anthony was the driver who delivered our tractor. He is very personable and took his time to go over every detail of the tractor with us. He answered every question and demonstrated the operation of the different things on the tractor, brush cutter, and front loader. He was even willing watch me drive it. He had spent time going over everything and no dilly dallying around. I passed on the driving as I had a tractor prior.And nice to know they are just a phone call away for all our needs.Thank you Chase and Anthony for your outstanding service.And Thank you Kubota of Fredericksburg for your outstanding products and services.
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September 2023 by Steve Guest
Ewald is a great dealer! I walked in with a sum total of 1/2 hours worth of experience on a tractor. Chace was my salesperson. Spent a bit of time discussing the size and features of my property and what I wanted to do and he helped me put together a tractor/loader spec and a few extra implements. Bought in June so I could take advantage of the sale but wouldn't be able to have the tractor delivered until August - not a problem for Chace. Had to leave town the next day before the loan paperwork was complete - not a problem. Chace emailed final loan docs to me and I docusigned from the Las Vegas airport departure lounge on the last day of June - again, not a problem.Tractor was delivered by Anthony, who was tasked with my training. As a former marine, failure for him here was not an option so within hours I was competent with all controls and had coupled/decoupled all the implements.I now have 2 weeks/6 hours under my belt and everything is performing as it should. Apparently, Jake in Service did all the prep before delivery. Everything works flawlessly.All in all, a smooth buying experience. these guys are pros.
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August 2023 by John Pitts
Chase did a great job working with me to get all of the options I wanted and getting my new L2501 prepped and ready to go. Anthony delivered it to our property and was very thorough in explaining all of the features and implements in detail. Overall excellent experience and I'm very happy with our purchase.
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July 2023 by Jonathan Babb
Scott, Anthony, and Jake all did a spectacular job helping me select a new rotary cutter for my Kubota M9960! Everything was handled professionally, delivered when they said it would be, and ready to use thanks to their expertise - they even helped me to properly hook up and start using my new attachment. They are my go-to center for all tractor and accessory needs!
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July 2023 by Louis Webb
What can I say? Now this is what service is all about. I needed to repair my 14 year old Kubota BX25D because a hydraulic leak had developed in one of the backhoe stabilizer hoses. I called Ewald Kubota in Fredericksburg, Texas. After discussing my issue with a knowledgeable service representative at Ewald Kubota, I decided to bring the tractor in for repair even though it was 112 miles away. When I arrived at the dealership, Ty assisted me. After checking me in, Ty and a service tech assisted me with the unloading of my BX on the parking lot. Ty and the service tech were so helpful and obliging. There we were in the parking lot in the 100 degree Texas heat and they were jumping through themselves to make this service as easy as possible. I was IMPRESSED! That kind of customer service is rare these days! So, the drop-off was VERY easy and fast. Two days later I had a quote for the repair. I approved the quote over the phone and service representative said that I could pickup my BX that same afternoon! When my wife and I returned to the dealership that afternoon, we got exactly the same treatment as before. My tractor was repaired to perfection and Ty helped us get the tractor loaded into my dump trailer. It was 104 degrees on the parking lot. But, that didn't slow Ty down one bit. The staff members at Ewald Kubota in Fredericksburg, Texas are exemplary! Thanks for making my service experience so pleasant and easy. From here on, I will be making ALL of my Kubota purchases and getting any Kubota service done at Ewald Kubota of Fredericksburg! Thanks, gentlemen!
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May 2023 by Austin S
I just bought a new tractor and I was very pleased with the service. My sales person ( Scott H. ) made it a point to be honest and accommodating and got me set up in a great new tractor. All the staff at the store try their best to find solutions on any issues when they arise. The service technician ( Anthony V. ) went above and beyond any expectations I had. He left his family on a Sunday morning to come out to remove a stuck attachment on my tractor ensuring I could spread my seed before the rain came. I am very appreciative of their support and the lengths they are willing to go to make my tractor experience a great one. I also wanted to thank the veterans that work there for their service.
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May 2023 by Sharon Roeder
Excellent service and communication from start to finish!Scott H and Anthony V. we're able to help with any and all questions. Delivered on time and walk-through upon delivery was superb.
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March 2023 by Lisa Dyal
I worked with Chad at Kubota in Fredericksburg to rent a piece of equipment.Chad was great to work with, very helpful and knowledgeable I will be renting from Kubota again.
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March 2023 by Don Fonner
Needed parts for my first 50hr service. Parts dept was very helpful in insuring I had what I needed. Service was great and helpful
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March 2023 by Spartak Grigoryan
Very welcoming and friendly!!!
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March 2023 by keely rogers
My husband, Troy Aucoin, just bought a RTV 1400 from Ewald Fredericksburg. Besides the fact that he is so happy with this new piece of equipment, I wanted to share how great his experiences have been with this store and staff. From Ty, the GM, and Scott his Sales person, to Greg and Anthony in Service, Gary in Parts, Chad in Rental, and Jake, the Accessories Specialist…all employees were so helpful, accommodating, and determined to make his unit exactly the way he wanted. Their dedication and commitment to great customer service and experience can not be complimented enough. It is a truly awesome group of employees and a joy to work with this store.