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February 2024 by Sarah Mendonca
I got my first hat made here with Veronica and she was so sweet, funny and patient with me especially being so indecisive! I appreciated her feedback when I asked her opinion. My friends and I felt very welcomed by whole staff! Thank you ladies ?
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February 2024 by Martin Ramirez
This shop and it's employees were simply amazing. They helped my girlfriend make the hat of her dreams. Prices are very reasonable for what you get. The ladies working on personalizing your hats help you all the way through, changing and perfecting what you want exactly on your hat.We will definitely be back in the near future for more. Veronica was the our hat designer and she was the most patient and respectful employee. Recommend for anyone that wants a beautiful hat.
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February 2024 by Carson Fitzmorris
My best friend and I had an amazing experience at Felt Boutique this afternoon! Highly recommend stopping in to build a custom hat the next time you visit Fredericksburg. The ladies are so sweet and creative. We can’t wait to come back again.
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February 2024 by Courtney Sayen
I love this boutique! Always a go-to when I’m in town. The girls there are SO nice. The new trucker hat bar is my favorite! So many fun options of one of a kind hats. Thank you to Angela for helping make the perfect hat!
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February 2024 by Augustine Rodriguez
I went in for a custom hats to give as gifts for some women sponsors i had for my upcoming award show. I had about 10 women thrilled about coming to Texas for the first time and i heard this was “THE PLACE” to come. Wow was in for a surprise Kaley i believe was her name was of no help. I didn’t mention what i was there for as a customer we should all be valued. I was taken back by the lack of customer service or even common courtesy this place had. Beautiful store and hats .. terrible staff. Get it together cuz beauty is easy to find but respect is clearly harder.
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February 2024 by Rickvee Lopez
The lack of attention and disrespectful behavior towards our race is unacceptable. It's important for businesses to treat all customers with respect and ensure a positive experience for everyone.I recently visited Flat boutique in Fredericksburg, TXand unfortunately had the most frustrating experience.This would be my second attempt on trying to give business to this small business. And to be honest this was the last.The service was not up to par and left a lot to be desired. I would recommend looking elsewhere for a better experience in the area. Hopefully with this review this will open eyes on what customer service and just genuinely hospitality looks like these days.
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February 2024 by YM
You can customize your hat super cute while enjoying a beer!
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January 2024 by Claire Smith
Love this boutique! Kayla helped design a beautiful custom hat for me. Service is fantastic and selection of clothes and accessories is awesome. A must stop on every visit to Fredericksburg!
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January 2024 by Madison Greene
Had a wonderful experience. Came up to do some shopping with my friends and their family and was very excited when we were able to decorate our own trucker hats. Such cute options and turned out great.
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January 2024 by Zeni Castillo
BEST EXPERIENCE EVER… sweetest people and love my hat!!
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January 2024 by Myranda Uber
Kayla made me & my friend’s hats and they came out absolutely perfect!! This is a great spot to get a unique souvenir!! Comfortable trucker hats and so cute!
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January 2024 by Ellie Rogers
Kayla was the best. My friends and I had the best experience and so much fun with the personalized truck hats. 10/10 recommend!!!!
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January 2024 by Sofia Escobar
I had Brooklyn helping me out during my appointment and I had the best time customizing my hat with her!! The store is beautiful, hat options are amazing, and the staff is very friendly. I will definitely be back for another.
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December 2023 by Tami Irvin
Attention to detail! Love my hat . This store is a Fredericksburg must see.. Great staff, Beautiful hats and so much more in the Boutique!
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December 2023 by Kayla Peters
Cutest boutique with the sweetest girls!