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“My go to place for any of my device needs. Always very helpful and knowledgeable I’m glad I found this location. I’ve saved a lot of money and still walk out with extra phone accessories”
“The customer service is great the staff is great and the guy that is here knows how the phone works and what phone is best for you overall a good experience we have come here for years and the service is still the same.”
10AM - 6PM
5968 Fairmont Pkwy ste g, Pasadena
Mobile Phones
“Lisa and Orlando are true professionals. Lisa recently fixed my very, very damaged phone back to working as good as new!! I'm very grateful for Lisa and Orlando!!”
“Mike was extremely knowledgeable about all things iPhone and cellphone service in general. He was very nice and thorough with the entire process of switching me over to cricket. It was a smooth painless process he even set up the apps I will be using and made sure everything worked correctly. Beyond satisfied with my service!”
10AM - 7PM
2015 S Richey St Ste A, Pasadena
Mobile Phones
“I m so happy for the help that I got Zandra is good at helping people I recomend her to help everyone she is patient and she tryed everything to get me a better plan thanks zandra!!”
“I Went to get a upgrade on my phone and there was a very helpful person working there his name is max he help me with my upgrade and also he is very kind thank you max for helping me”
“Gregorio is your guy if you ever come to this store! he’s very knowledgable and he takes his time to help you figure out what is beneficial for you. 10/10 recommend!”
“Okay, So, Karen Martinez, has been a life saver!I've had so many 'mishaps '(not on Boost's end, but on My END(BAD COMPANY),), AND Ms.Martinez has gone out of her way, with no extra charge to fix the problems she was ABLE TO, ON HER END.THANK YOU, SOOOO MUCH KAREN!I don't believe, in all my 20 + years of cellular use, have I seen an employee try to help me, like she has!”
“They applied my screen protectors for me. They have a good selection of phones and accessories and prices look good. While I was there I saw some repeat customers too.”
10AM - 8PM
1910 Southmore Ave, Pasadena
Mobile Phones
“Very helpful and knowledgeable. Nice and courteous employees. The manager is a sweetheart. Will go back and if you need a phone or service I would highly recommend as there are several options available ?”
“Nick was amazing. My issue wasn’t traditional and was going to ruin my day. Nick made it his issue immediately and while being patient and personable had me outta there in 30 mins.. amazing spot”
“I had an awesome experience at this location. Awais was so kind and knowledgeable and helpful. He helped me to choose a device and plan that would work for me, and answered all of my questions. He went way above and beyond, taking the time to help with setting up my new phone and transferring all my data. All the while he was charming and friendly, and made me feel very comfortable in the store. He also helped me remove my pop-socket from my old phone and put it on the new one, which I really appreciated! Great customer service and a very pleasant environment, I would absolutely recommend to anyone.”
“Donna and Jessica are awesome they have great customers service and I recommend this store and I will continue to make my payments here they were very helpful they need a raise”
“I gave this store another chance with there being a new manager. I’m extremely excited to see a new manager take over this store and turn it around to what it seems like. Get with Yasmin and her team for any thing you may need. Very professional and knowledgeable young lady.”
“ABSOLUTELY ABOVE AND BEYOND SERVICE!!! I started off at this store looking for a phone .... Recent boost I had gone to on red bluff was over priced! I got the same phone! With case! For $$$ less second! I purchased a WiFi hotspot the modem was damaged..... Not A Problem Here!! By the next day I had a brand new box and great service..... I recommend this store only to the ones that want to save money and like great service”
“Had an issue had to call customer service customer service on the phone was horrible but the associate that worked at the store. On the phone took care of it and made the issue deteriorate. Great people work here!! Fair and honest!!”
“Tanvir and Byron are excellent customer service providers here at this Metro PCS location and I highly recommend anyone here in the event of switching and purchasing a new phone for Metro PCS.Thanks fellas!”
“Liba the girl at the Jackson location in Pasadena was the nicest and very helpful person I have had or met since I got Metro PCS...she explained and help me understand about my phone...”
“Very good, helped my wife get a brand new phone, they were very helpful, I definitely recommend! Go to store they are very good! Anisa & johana helped me so much.”
“Alejandro helped us with a new phone transfer of data. And also introduced us to T-Mobile internet for our home, he saved us a bundle of money and is giving us a 2 week trial to see how we like it without losing our original internet service.I'm convinced we will not have any problems. Thanks Alejandro, we are forever grateful for your help.The Richter Family.”
“I went to the main Street location in Pasadena Texas. Switching to the Boost service was flawless. All the employees at this location are extremely courteous to all customers and knowledgeable of their product.”
“Customer service here is awesome. I am a truck driver and my phone got ran over by while I was getting unloaded. I rely heavily on my phone and I was in need of a replacement quick. I placed an order online and it was ready for pickup very quick. When I arrived at the store there were customers being helped and other customers ahead of me and I was able to get in out and back on the road in a timely manor. The gentleman helping me was very polite and he checked to ensure that I had everything I needed and answered all my questions. Thank you aging for all your help, I will definitely be back aging to this location.”
“I had a problem and this gentlemen went out of his way to help me out with a problem from his store. It was my mistake and he made it right. I recommend his service to my friends....”
“I walked into the store and the first person that approached me was Angela she was a very sweet person helped me with everything I needed and was an easy checkout.”
“My Two Years with Metro by T-mobile resulted from a Special they have implemented now. You actually pay $25 with Autopay and Insurance is worth it. My Internet service was actually better than actual T-mobile. T-mobile has permission to get under your skin with their ads to win you over and are most annoying. Scam Shield is better than Robokiller. I have 400 spam calls a month, and Scam Shield dropped that down to maybe 30 spam calls a month. Once you are a customer, the deals are done; all my upgrades were costly, but you qualify easy and long-term and if you're prepared you can get the great phone instead of minimum required and never have to upgrade. In this case, authorized dealers are better than parent companies. T-mobile has hidden stuff behind every offer. But not Metro by T-mobile. The customer service caters to you and will give you a break on accessories every time. I shop for all my accessories there and with a little patience, I can get what I want thanks to Pandemic Life.”
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“My husband and I went to replace his phone and we were helped by Jay. He’s extremely helpful, professional and knowledgeable. He’s very down to earth, the entire experience was like talking to a best friend. Please don’t ever hesitate to visit this location, especially Jay, he will go above and beyond to help you. AT&T, please give this man the raise he deserves”