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“Friendly inside reps and outside reps. They have the best customer service out of all the supply houses in the DFW metroplex. This is my go to place from now on.”
“I've been there a few times, but last time Dylan was at the pro check out cashier and so he's like great attitude and service,it would be amazing if he was a Manager???”
6AM - 10PM
765 E Interstate 30, Rockwall
Hardware Stores
“So me and my family wanted to purchase a new washer and dryer and my husband insisted we stop here first (wasn't my best day). He was purchasing and I was doing what I do best TIKTOKS! So, in the middle of it I here "wait for me" and OMGGGG A BUNDLE OF PURE JOY, A WALKING SMILE, he absolutely made my day completely better. YALL HE GAVE ME THE BIGGEST HUG AND SAID THANK YOU and I was thinking NO THANK YOU I NEEDED THAT! I don't know if y'all offer it but CARSON B. in Rockwall Texas has to get employee of the month! This is what we need "Great customer service is KINDNESS"! Oh, and boy does he have some moves!!! Please go check him out on TikTok: missmeme1 and follow his page.”
6:00 AM - 10:00 PM
851 Steger Towne Dr, Rockwall
Hardware Stores
“Derrick in plumbing a gem. He helped me and my husband on a sprinkler project that has been giving us grief for 3 days. Not only was he helpful and amazing he is a veteran. THANK YOU FOR YOUR SERVICE!”
“Most of the associates are kind and helpful. I was definitely asking plenty of questions, as I’m making a dog house for the first time, and both associates I spoke with were patient and answered my questions to the best of their ability. I did encounter an associate at checkout that seemed like she was in a nasty mood, and never once spoke to me.”
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
“Definitely found what I needed. The store is organized and immaculate.Only reason to bump down 1 star is the staff (the one I directly worked with) was quite smug...as if I was bothering him by asking where a certain item was located.Without saying a word, he gruffly pointed over my shoulder and just leered at me... like I'm supposed to know where the item I'm looking for is located.I then asked him if can show me where (very politely I may add), and he huffed and scoffed his way over to the item, picked it up and then kinda' dropped it back down in its place as if 'here it is, stop bothering me.'I was pretty taken aback by his demeanor, but they had what I needed, so I made the purchase.Very strange encounter...”