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“If I could give Round Rock Auto Body 10 stars, I would. They are local, family owned, and they provide impeccable service.Debbie was incredibly helpful in navigating everything with insurance, and Paul is so thorough in the work that he does. My car came back to me after some major hail damage looking & driving fantastic.They were very transparent about what was going on with my car as it was getting fixed along with how long it would take. I highly recommend them to anyone needing auto body work!”
“As a single mom, budget is a big deal to me. Someone wrecked my car, and I didn’t have the budget to repair it, but also couldn’t open the hood to get an oil change. I was referred here and stopped by without an appointment. Aimee checked out the issue, and repaired it in just a few minutes and wouldn’t let me pay her! She also showed me what I might want to focus on for repairs once it’s in my budget. Absolutely amazing place!”
“Anthony was very straightforward with what I needed, how much it would cost, and how long it would take. This was especially important as I was only temporarily in the area and needed my car back asap. I dropped my car in the morning, and he was able to finish the minor repairs by the afternoon”
“Great experience: from first scheduled visit for getting quote for car repair, and scheduled second visit to drop car for repair combined with their assistance to schedule pick up for going to car rental, and text updates on the progress, and informing that early delivery is possible to match my pick up timing needs, and perfect job done on the car with quick and easy pick up experience!”
“Justin was very attentive and resolved every question and concern I had. They did an outstanding job. My car was finished two weeks before my estimated time frame of completion. Hopefully I don’t need to come back, but if I am in need of body work I for sure know where I need to go!”
“I can't say enough about Charlie and the crew, they did an outstanding job fixing up my 370Z. Very happy with the work they did. The other big shops wanted to soak insurance for every penny, but Charlie did it within budget and saved my car from being totaled.”
“They were great to work with and very professional, they completed the repair with a high regard to the customers concern and desire to get their vehicle as soon as possible. I would and have and recommend their services..”
“I had a great experience and felt very comfortable getting my SUV fixed here. They are very thorough and made me confident that every thing was getting addressed. They communicated with the insurance company and everything was covered. Even the insurance company estimator said positive things about this shop. They got my Tahoe looking like brand new again!”
“Rick !! Thank you for an awesome job that you’ve done to my vehicle!! Your repair guy is an amazing guy who performed an awesome job on my vehicle, and the price was so ridiculous fair I couldn’t wait to bring my car in !! You are a very honest guy who stood by your word and work , the rear bumper needed so minor work done , and it looked like a brand new car !! May God continue to bless you and your crew, and bring you business that will overflow your cup!! Thank You again Sir??????”
“Mitch does such an amazing job on anything body damage, We send 80% of our problems to him to fix. Thank you Mitch and Team for all your hard work. -Drivesimple, LLC”
“We had a shaky start and some issues after giving a 1 star review. I do not normally change my reviews especially after the response he gave to my first review . After meeting and talking with Tracy I do feel Tracy is a great person and went above and beyond to help with the issue I had. I do feel if some of the negative people reviews he has would talk to Tracy in person he would step up and do anything to make it right.Tracy please in the future just when you see a negative or bad review just leave in the comments this commentHello this is Tracy I would like to help you with your issue please call me at( your phone number here)Thank youI think thats all your customers need is a friendly place to do business with.Tracy I like the talk we had in person you are a great owner of auto crafters. Thank you for the help you have given me and are continuing to give me.Thank you so much!”
“This was our second vehicle repair with Collision. We were very satisfied with the experience - professional and courteous, great communication and quality work. Would definitely recommend Caliber!”
“I would highly recommend Gary and Lee's body shop. He does a thorough job and is very reasonably priced for the market. If you're looking for an old fashioned car guy, like they used to come, you've found your spot.”
“We are extremely pleased with the service and expert options given for our vehicle. After other collision places made promises they did not keep. Gerber Collision was honest and gave an accurate assessment. Completely pleased, and the issues with the vehicle are bow resolved!”
“Everytime I come here. It's always pleasant. They keep you informed every step of the way with your vehicle. I wouldn't trust anybody else with my vehicle repair but them”
“My Brand new vehicle was damaged in the hail storm in September I had Jason and the team repair the hail damage. It came out perfect . There were a few delays that were totally out of their control (some moldings were on back order)After I picked it up I had an accident and again I used them to repair it.My insurance company had estimated the damages and literally missed obvious and also damage they couldn’t see until the crew at GP1 did a thorough disassembly and complete estimate. There was some back and forth between my insurance company and GP1 (Dan-Jason-Nathan) and between some help from GP1 and me insisting on new and factory parts (GP1) price matched a lot to make sure they used the parts that were from Nissan (no knock off or junkyard parts my ins.co. Was pushing for . I was worried about my warranty and how it would look. It came out perfect. It’s like it never happened..it was worth the wait and understandably so.If people want their car fixed correctly and want a team to make sure you are made whole this is the place to go.I also had a family member have 2 cars fixed by them (1 was a corrective repair from another nearby nationally recognized chain that had zero care or concern for her safety or how it looked when it was done.Sorry for long review but I see people complaining about length of time and I wonder why anyone would want to rush such a thing with safety and also not understand what goes into the whole process. I am certain this team does not want to have any vehicle longer than needed.Thanks Jason Dan Nathan and the lady named Katie who helped me track down the payments that took a little longer than they should. Have .”
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“They took great care of me and my wife! So glad we chose them as our body repair shop after my wife and I had accidents in our cars. Every other body repair shop in North Austin wouldn't look at our car for several weeks but this shop took us in quickly and fixed our car much faster than we expected, despite being very busy. The owner is also very attentive and I appreciate that they hand wash your car before returning it. Best body repair shop experience I've ever had!”