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April 2024 by Ryan Murphy
So I moved away from Terrible a long time ago. I try to avoid the area at all costs. But tonight against better judgement. I stopped here. Before I even walked in. I was accosted by a vagrant aggressively asking for money. RIGHT OUTSIDE THE ESTABLISHMENTS DOOR. HE THEN WALKED IN. AND HARASSED THE PEOPLE EATING FOR HANDOUTS. The employees just watched and laughed. I ordered simple things. Two burritos and a taco. I don't know how you could mess up that. But obviously the teenagers behind the counter had more important things to deal with like the end of Tik Tok. Won't come back here. Filth on the tables. No one wiping down after people leave. Just disgusting ??
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April 2024 by Shawn Bryan
This location has switched to kiosk orders in lobby only. My whole family just walked out because the would not take our order. They still owe us for our last visit to the drive through where the messed up half of our order and left one meal completely out. To many missing options on the kiosk to have our food made correctly and allergy compatible. Will not return to this location. Will be driving to other locations for our dinning from now on. I highly recommend not visiting this location. They will be the next chicken express in town.
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March 2024 by J. Lockridge
I go into this store all the time and am appalled over the events of today. I decided to order via app well order was confirmed in app but store told me they cancelled it. I showed them were it was good in app but the manager said it does not matter what the app says that they were not going to make it and told me to leave. In the app there was just an email complaint which I filled out. No one has reimburse me what they charged as I never received any food as the store refused to make app orders and was very rude about it. Fyi last time I was in here there was a used bandaid in my food and they did remake it and gave me two coupons for another day. But no one was rude that day. This this store this last month has had so many issues just do not go there.
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March 2024 by Lisa Crouch
When you try and force people to use the kiosk. You loose customers. I will never step foot in your restaurant again, if that's how you want it to be. Very disappointed. You used to be my favorite Taco Bell. But unfortunately you are not anymore. Get rid of those stupid things. Because I don't work there.?????
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March 2024 by Monika Simmons
I had lunch there today and the daytime staff was great and Lily (or Lilian) is an exceptional employee. She was very polite and helpful.
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March 2024 by Rick H
I ordered online and accidentally sent the order to the wrong store. Juan Perez (GM) and Misty were very accommodating while I reached out to TB customer service. The issue was resolved and I let TB app services know about how great the Terrell TB is!
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February 2024 by Carlos Contreras
Soft taco was hard minimal meat. My bean burrito with sour cream rocked.Wheelchair accessibility: Front row parking
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February 2024 by Justen Roberts
It is a hit or miss on how good the food is.This time the food was amazing and made right. The cheesy gordita crunch box hit the spot perfectly. The food was filled and tasted great.The staff was welcoming, which made it even more inviting.
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February 2024 by Christy Jones
We had stopped to get something to eat before going on to
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January 2024 by Elisa
Ordered the #8 combo (Doritos Locos Tacos), no lettuce, extra cheese. The tacos were pretty much bare. See photos. I went during my lunch break so didn’t go back. All three were like that. Now I know, next time I’ll just grab a bag of Doritos somewhere. It’ll be cheaper and more filling.
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January 2024 by Billy Jack
I mean, it's Taco Bell...not much to comment on.
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January 2024 by Marty Dunajsky
The food was good. I ordered from the kiosk as I had the wrong glasses to read the signs and was able to upgrade my meal with extras I wouldn't have known were available. The crunchwrap was greatness. They failed to put the hot sauce I requested in the bag.
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January 2024 by Justin Soto
Good food and service. Normally but I got the grilled cheese nacho fries steak foe the first time and got to say not happy very few in there.
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January 2024 by Blake Henderson
The drive thru has enough space and should not create long waiting lines. Their bean burrito however is like a small flat enchilada with hardly any beans at all.
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January 2024 by Sharmonique Vaughn
A little acknowledgment goes a long way for me to have to sit and stand at the counter people walking by just looking and never asking can i help you or even have you been helped is sooooooo ridiculous.