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“I have not been in a Dollar General in over 25 years, and when I visited this Dollar General I was astonished at how much it has improved and the much greater variety of products it now sells. The place is jammed and packed with lots of different products, so much that it's like a mini-Walmart of sorts. For its size, they have a great variety of foods and beverages, cleaning products, housewares, tools, hygiene and medical supplies, personal care items, batteries, electronic devices; kids playthings, clothing, diapers, formulas, and toys; kitchenware, and other stuff. The place was organized, clean, and the staff were courteous, friendly, and professional. They also have a FedEx pickup, where you can drop off packages here to be picked up by FedEx later, and they will give you a receipt for dropping such off. The parking lot is fairly large and has plenty of space. All in all, this place is great and surprisingly has a lot of stuff at good prices. I would strongly recommend visiting this place just to browse through the place and see the huge variety of stuff they sell and their low prices on such. Doing so will put Dollar General on your map as a place you can go for a lot of stuff at good prices, and will probably pleasantly surprise you and change your view of the store chain and franchise.”
“I always go there the worker's are very friendly. If you need help they will help you. They speak to you every time you come in the door. I go there so much they no me.”
“store was very clean.staff was very helpful and helping me to locate what i was looking for. But they didn't have my size. And i went to four different stores. shmh what a waist.”
“When did you get a retirement card. It took me a long time to find one, but I did find a spot for two that was empty and then on another rack I found a spot and you only had one in it, so I bought it.”
“Love shopping at the Dollar store. I was a little upset when I was in a very long line. Another register opened and he took 2 customers, I more to his register, when I did he told me that he was closed and I had to go back to the other register. Than he turns back and says to two customers behind me he would take them. I found it extremely rude. My cashier was very nice.”
“Everytime i go in thinking they probably don't even have what I need, they end up having it haha. Only downside is I always end up leaving with more than what I went for”
“These places are normally a mess but this one was well irganized and neat. The clerk was very helpful and we were taken care of with no problems.GREAT customer service ?”
“Recently opened, store is clean, well-organized, had almost everything that the Brand used to offer, Associates are Customer Service WELL ORIENTED, store was shining, merchandise so well organized on the shelves, NO MESS, NOTHING ON THE FLOOR, first time I see a Dollar Store like this one!!! I hope that the Managers, Associates AND CUSTOMERS, keep up the good work, just like the day I went (Dec.10.23). CONGRATULATIONS, HAPPY HOLIDAYS!!”
“I haven't been to particular Family Dollars in about 4 yrs but I tell you it's still nice and clean, the cashier is friendly and sense they have reorganized it that I felt like I was in a brand new store for the first time and about to find all the thing I need to keep my home extremely sanitizer since the beginning over this strain with this COVID.Thank you.”
“Extraordinary considering the covid crisis. On this Saturday morning the store was well stocked with Toilet Paper, Paper Towels, Clorox Bleach and Wipes ! Now that is truly making the effort with supply and demand. The store is Store# 11371@ 1119 Briarfield Rd., Newport News, Va. Super duper kudos to the crew. My Family Dollar !”
“I was ask to bring my bag the front and give it to a manager I haven't been in the store five minutes later my bag is missing from the register thank goodness I purchased my thing from dollar tree .The assistant manager Gene was very helpful towards us customers his personality was good”
“Cashier was very polite and professional. She is workin wit a cast on her foot. Poor sweet woman. God bless her and I for giving her a job. She a true asset to ur company I will be back.”
“You can find so many bargains shopping here you never thought you would. Employees are helpful assisting with items and at checkout. Prices are very reasonable which is part of why I enjoy shopping at this store and Recommend!”
“Only one cashier but she was pleasant. Unfortunately she's working in the Hilton area and a not so pleasant entitled customer with a vulgar attitude gave her and others issues because he "only" had a newspaper purchase and felt he should disregard others and cut the line”
“A good place to pick up items household items everyday life Essentials when budget shopping... Family Dollar is a great place to get what you need at budget prices..”
“This is a fairly new Dollar ?. It was fully stocked and the staff was very polite. The check out lines was short, Unlike other dollar tree you are in the lines just as long as you are in the store. The store was really really clean.”
“Five Stars belongs to the Staff at this location. Courteous, friendly, attentive and always informative about their store and it's inventory. A consistently busy local store located on an easy corner adjacent to two favorite Roads go to stores:a grocer, Piggly Wiggly and beauty supply shop. Also, a VA. ABC store open until 10 pm. Great choice for quick shopping and ease of location.”
“Been a faithful customer since they opened this store. It’s about 2 Blocks from my house and it’s almost always very clean and well stocked and the customer service is great! Glad they are there because it’s very convenient. Thanks Guys!”
“They rearranged the store... It looks so much better. Layout is a huge improvement. Frozen and cold section got upgrade. They have some great nane brand products and prices are really good. Very impressed with the changes they have made.”
“I like this DG. You wouldn't know it, but it's a treasure trove of things. They honor coupons and will do multiple transactions. They are really helpful and always kind to me when I go in there.”
“I looked into the bathroom law thing because I was told I couldn't use the bathroom to.It doesn't apply to Virginia.I went to food Lion instead.The lady was nice to me about it..yeah I had to pee but i understand.Iam sure if you had to go and you were prego they'd let you.I have no problems shopping there other than boxes in the aisles.”
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“Newly reopening after a fire. Very nice shopping experience. Some items have increased in price. Now they have fresh veggies like: Lettuce, tomatoes, onions n bell peppers and Wine.”