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“I am shocked at what great service this location has given me!!! I had a very frustrating issue with the mortgage company who mixed up homeowners' payment. Robyn assisted me with the issue to get it resolved and updated me daily for almost 2 weeks getting it all sorted and making sure I received an update. She reached out to the Mortgage company, which I feel most insurance companies would just throw that on the client. I appreciated that she didn't just give me a generic response while working through this issue. Getting personal service like this is so rare these days. I really appreciate Robyn and all her assistance and time she took with me.”
“I just want to thank State Farm and Mrs. Loretta Paulin for the help. She was amazing. Very patient and helpful and making sure I understood all of the terms and option all while being professional and sweet. I’m so glad I chose State Farm because they cover me very well and it’s affordable.”
“Adrian was very helpful and answered all my questions. Most importantly he called me back just like he said he would. Very professional. I've been with State farm for many years and have always been very satisfied with their service.”
“I know close to nothing about insurance, Caity is incredibly patient, thoughtful, thorough, and knowledgeable about any question I may have. It’s a great feeling knowing I’m going to get extraordinary service whenever I reach out and knowing Caity is going to be on the other end of the call gives me peace of mind that I’m receiving the best possible service.”
“Lisa from State Farm was a great help. She not only helped me efficiently with obtaining a great auto insurance quote. She also informed me about facets like life insurance etc. Thank you Lisa”
“My interaction with Tiffany Hannibal was excellent she was very helpful in making the needed changes to my auto policy. She answered my questions and did the necessary followups.”
“On more than one occasion, we have needed Nationwide to cover our needs. Each and every time Nationwide has stepped up and more than covered what we needed. We couldn't ask for better agents then the ones at Broadwell”
“I feel like my agent really cares about me, my needs, and my security. I believe that he is aware of my needs at this time and is also looking out for my future needs. He is up to date on policies that are changing and what I need to have in that respect. He is quick in his responses and is so understanding and extremely patient when I ask too many questions or am indecisive in my selections. That is what I am looking for in an agent. Thank You Matthew!”
9AM - 5:30PM
733 J Clyde Morris Blvd, Newport News
Home Insurance
“I had a flat tire and called AAA in Tidewater Virginia . Within 15 minutes, Mr. Heinz had changed out my flat tire. He was very kind and very efficient and I was grateful for his kindness. I'm grateful to have AAA for so many years.”
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
“I was in the market to switch insurance companies and saw a post from Corey Jones about State Farm. I received a call from Tommy Barnes, I gave him some information, he worked up a quote, I reviewed it and called back to switch. Tommy was very professional and patient. Tommy saved me money on my auto and my home owner’s insurance. I’m so grateful.”