{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
“Desiree helped me upgrade to a new phone and she was kind, patient, and easy to work with. Montrel was also a big help while I was there. Also Andrew & Justin. Very professional.”
“I was having issues with upgrading but the customer support here was IMMACULATE. Da’shala literally went above and beyond to help me all 4 times I came in. Everything was sorted and it was a great experience.”
“My husband and I came in here to get on an international data plan and to upgrade my phone. Kim was very supportive throughout the lengthy process of getting a new phone. He’s very knowledgeable and explained to us our phone plan in detail. He was personable and humorous which made the experience that much better. Highly recommend going to Kim for your needs!”
“Had a great customer service experience with roy ! Great attitude GREAT mindset GREAT prospective. Felt comfortable the whole time with my whole experience. Was able to get my issue fix and I got free watch. I definitely recommend Roy and the whole store at Ghent. Great ppl and great vibes”
“Angel was super helpful and friendly to me and greeted each customer when they came in. Very knowledgeable and got me a good deal. He knows what he’s talking about and shows real care for all customers. Thank you Angel! He needs a raise!!!”
“Danyea was amazing. Handled my upgrade perfectly, answered my questions and was an all around delight. I'm very happy I decided to stop in an trade in my old bothersome phone.”
“I gave a four because of the very courteous individuals who work in the customer service division, especially at the North Military Hwy store. There Kashema A. was outstanding in her customer service process. She was very natural. There was not pitch or spiel. I also like the ease in using the app services, however, the cost for a few local channels is too much and besides that, I get a more complete channel line up just using antenna.”
“Never a line, superior customer service. If you are indeed looking for service or even have any questions look for Britni, she's always smiling and willing to help”
“Fantastic. Got a great plan and a phone upgrade for my wife. Courteous and professional staff. Answered all our questions and addressed all our concerns. Great Job T-Mobile!”
“My kids and I came in to get my son set up with a phone last weekend, and Angelica was fantastic. She helped make everything easy peasy and I’m super appreciative!”
“I want to start off by saying the manager at this location is stellar! She stayed after hours to accommodate me and ensure that I got my new device. She was very caring, quick, and efficient. To note, this is a very busy location and they are short staffed so the wait times are high (I waited for about 2 hours before being helped.) I was NOT a fan of the woman wearing the red glasses (blonde hair with bangs, taller lady.) She ignored me when I walked in and didn’t even check me in to the queue. Two guests walked in AFTER me and she accommodated them while I sat there and waited for two hours. She finally came over to me and asked me which phone I wanted. I told her which phone and she told me to have a seat and that she was going to go grab it and be right back. She NEVER returned. She ended up helping a different guest that walked in after me. Again, the manager was just plain AWESOME and I am so thankful for her intervening. I can’t rave about her enough! She needs a raise!”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“I arrived yesterday 1/17/2024 midday and I was greeted immediately by Andrew. Andrew was very helpful and addressed my issue and assisted me with my plan and getting a new device. He also informed me of the other adding that Verizon has which in the long run I was able to switch my Apple Music, Netflix, and Hulu to be billed with my phone plan. The store location was convenient and very clean and there was another male employee there who also gave me great suggestions as well. I returned to Verizon wireless since cancelling my plan in 2016 but I am happy to return as an old/new customer and look forward to the savings and 5G plan what iPhone 15. Thank you Andrew and pardon me for forgetting your name but I remember you coach a team in Churchland, Portsmouth, you both know your job and are willing to assist.”