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“I had the absolute pleasure of meeting with Natalie, Jennifer, and Jereomy from the recruiting and technology teams at Blue Eagle Credit Union. They genuinely care about their organization, and I'm confident that Blue Eagle will have a prosperous future with them there.”
“Mary makes it easy! That’s a fact! If you’re not a member yet you’re missing out and if you are you know already how helpful everyone at Blue Eagle is! Thank you all for being there when needed”
8:30AM - 5:30PM
723 5th St NE, Roanoke
Banks
“Katie in the lending department is an absolute pleasure to work with. Katie was very accommodating and answered all my questions, and it was a super fast process.”
“We got excellent customer service from Larry Jones in setting up our new accounts. He went out of his way to give us a great experience geared to our specific needs. Great bank and stellar employee.”
“I'm really surprised at the negative reviews. I've never had any issues at all and they make everything so convenient. The only employees I've ever spoke to there were friendly and helpful. Maybe things have just really improved since some of these reviews?”
“The bank manager, Victoria, was an absolute pleasure to do business with. I needed to close my account, and she walked me through everything with the utmost respect. The service at this branch, for me, has always been awesome. These guys rock!!”
“Caleb took part in my application for a second car loan from Member One and he did amazing! I have never had such a positive banking experience and he was incredibly educational when it came to the terms and explanation of my loan agreement. I felt understood and very appreciated as a customer, he was very kind and yet entirely professional. I hope I get to see Caleb again!”
“The staff are always so friendly and willing to help. I have been banking there for years and love this branch! Go see them sometime and they will treat you with love! Tell them carmen sent you.”
9AM - 5:30PM
1611 Hershberger Rd NW, Roanoke
Banks
“Sarah was absolutely phenomenal. She walked me through everything and made me feel like I have someone who wants to help and that I’m not just another person passing through the office. She went above and beyond to help and I really appreciate it”
9AM - 5:30PM
625 Williamson Rd NE, Roanoke
Banks
“Kierra Price and the loan team are excellent. I went through a family tragedy and needed to secure a loan. They worked with me during the entire time to ensure I would be able to get my name on the car title. I thank them emmesely for their empathy, understanding and support Respectfully James G.”
“I came in to get a document notarized and solve some issues with my account. I was thankful to work with Crystal who was able to help with the document and resolve all of the problems in one go. She was very helpful and kind to my fiancee and I. I'm glad to live near this branch as a Wells Fargo customer, my experiences are always excellent and I'm thankful for their kind and resourceful staff.”
“I love my bank!! I have been with them since 2013 and never had any issues with it. The employees are all nice, friendly, warm, cheerful and welcoming. Though they don't know me by name after all these years, which would be nice to hear when I come in ("hello Ms. Huffman how are you today "), I am glad to be a member!”
10AM - 6PM
4524 Challenger Ave NE # 609, Roanoke
Banks
“I've been with this bank since 2016 and they are the nicest, sweetest individuals. The other woodforest locations are 50/50 but this bank remembers my face and and are so easy to work with.”
9AM - 1PM 3 - 5PM
65 Kingston Dr, Daleville
Banks
“Have used First Citizens for 30 plus years in North Carolina, South Carolina and Virginia. Fantastic family owned bank. Very responsive for personal and business accounts. This branch has always been very helpful and friendly.”
“I've been with First Citizens about 18 years. I love this institution but think it's now time to switch to a local credit union. I keep having to request new debit cards because of hackers over the last 3 years! I used to never have these issues. It's so inconvenient. Received another alert someone tried using my card again. My husband has been with his bank 30 years, local credit union & he's never one time had any issues.”
9AM - 5PM
7227 Williamson Rd, Roanoke
Banks
“Good, friendly people across the board. They recommend good financial services without being pushy, make it easy and convenient to close out accounts or transfer money, and are all around easy to work with.I also happened to be there when a belligerent and aggressive individual came in cursing and screaming, and they responded immediately to try and de-escalate. When that quickly proved impossible, they safely shepherded the individual outside and secured the area, keeping patrons safe. Great job Truist Hollins team!”
“Been with this location for going on 12 years and I love the fact they know my name when I stop by. Tammie is wonderful and I look forward to seeing her every time I stop in.”
“Everyone in this branch has been very nice and easy to work with. I love that I'm in and out with in 5 minutes. The personal bankers and Store Manager are very nice. I would recommend this Wells Fargo out of all the other surrounding stores in Roanoke.”
“Not happy with the new bank owners overall but the tellers and employees locally are excellent. Especially taylor. She went above and beyond to help us resolve an issue. Our heartfelt thanks to her.”
8:30 AM - 5:30 PM
723 5th St NE, Roanoke
Banks
“We recently worked with Melissa on a auto refinance. Her customer service was excellent fast and efficient. I would definitely recommend working with Melissa at the Abney Road location. She will respond to you the same day very quickly. I called my insurance to tell them of the bank change and they already knew because she had already contacted them. It's hard to find good customer service these days, but Melissa knocks it out of the park! Thank you Melissa great service!”
“The tellers are the nicest people you’ll ever meet. They know so many customers by name and what they need to have done. They get to know you on a personal level and actually genuinely care. Best bank and best branch of all!!!”
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“I love working with Becky Price she makes it so easy to work with her. It doesn’t matter how many times I change my mind she is so patient and wonderful to work with! I have worked with Becky on several types of loans over the years and she is wonderful to work with and always willing to help! Thank you for all you do!”