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March 2024 by Jessica Gifford
Always find something I want or need on the clearance.
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December 2023 by andrew tilley
Best hardware store in the state!
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August 2023 by David B.
My go to place for a wide variety of things from screws and nails to lawnmowers and snow blowers. I tell them my project and they tell me what to get and how to use it.
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August 2023 by Mauricio Goodrich
The West Valley Stein Ace Hardwate is one of the best hardware stores in the area, super helpful, and 99% of the time they got it all.
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June 2023 by Lane Roberts
Wonderful experience came into buy a new Stihl trimmer and the service was quite excellent. Maybe it is what is required by Stihl to be a vendor, but regardless the staff was super helpful and friendly and gave superb service.
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May 2023 by Dez Weigand
Great place,, great job on the remodel,,,I'm just Glad Brad is still there since it waS sold, I wouldn't still be going there if Brad wasnt there...Thanks
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February 2023 by Charlie Demsky
So lucky to have this place nearby - our well pressure tank piping all needed to be redone after replacing the tank, Brad was an absolute expert and got us everything we needed to do it ourselves, even on a Saturday. We would have been lost without his help - thank you Steins!
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November 2022 by Kelly Miller
Wow. Simple wow. This place was like walking into the store from a movie. Everything visible, clear, tidy, employees wandering around obviously very focused on tasks, but more than happy to put down everything at a moment to help find something or explain an item. Loved it. If only every store I've seen was half as put together as this one ?
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October 2022 by David Carr
We all need help with hardware and Steins is well staffed with friendly, knowledgeable people. It has an amazing variety of items right in our neighborhood. Give them a look before driving to the big box places.
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July 2022 by Erika Perez
Horrible customer service provided Very rude man.
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June 2022 by Donald Alishio
Had a few projects today with limited time. Made three trips to Steins. I had incredible service by everyone I came in contact with. Excellent customer service especially Mike who went above and beyond to provide a simple solution to a more complex decision I had made. Love this store and it’s people.
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May 2022 by Loree Widmer
75% of the time they have GREAT customer service. I don’t know why sometimes they DON’T. I usually think it’s trickle down so I assume there is a boss that finds customers a bother ?.
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April 2022 by Larry Scholl
They have the best selection and variety in town. Always staff to help find what you are looking for. Great place!
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April 2022 by Shannon Grim
Some of the best customer service I've experienced in a long time.
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March 2022 by John S.
Came in to get a few things 30 min before they closed. When I walked through the front door they had 3 employees at the entry, didn't get greeted by any of them and wasn't asked if I needed any assistance. They gave off a vibe like they didn't want me there. As I shopped they proceeded to turn off half the lights with 15 min left before the store closes. I overheard them talking about me and made me feel rushed and uncomfortable. I was able to get half the items from my shopping list and left the store. I never get this vibe of being rushed at HD or Lowes. This place is more worried about closing on time than customer experience. Although HD is a 30 min drive, I'll never be going back here again.