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November 2023 by Dyllan John
Had an excellent experience here. By far the best experience I have had from any shop in the past. If you want Transparency and Quality in service I highly recommend AutoMetrics.
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November 2023 by Caleb Knight
Very courteous, communicative and excellent technology platform for keeping me updated on status and work performed. LOVE the complimentary car wash too!Services: Air & cabin filter replacement
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November 2023 by Yessica Ramirez
My go to place for car service. Friendly staff and quality work. I love that no appointment is needed for an oil change. There is even a massage chair in the waiting lounge. ?Service: Oil change
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October 2023 by Ron R.
I recently bought a 2007 bmw went to Valvoline to get the oil changed the tech there told me I had a severe leak on the oil pan. I took it to AutoMetrics and paid $400 for their 60 point inspection. They found a long list of things to be fixed. 3 weeks and $5,000 dollars worth of labor later I got the car back and yes I still had a severe oil leak at the oil pan you would think that should be priority. Shoddy workmanship, over charge for labor, stay away from these guys they are a clown show
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October 2023 by Susan Rogers
I own a 2020 Audi Q7 and was having to travel to Audi Tri-Cities for any kind of service. Art in service at Audi Tri-Cities gave me the name of AutoMetrics here in Yakima so I wouldn't have to travel for minor things like an oil change. I called AutoMetrics immediately and Terry promptly got my Audi in for service. They went beyond my expectations and my Audi was serviced in a timely manner. After my Audi was serviced, we made an appointment to have our 2010 Toyota Tundra Platinum serviced. They fixed things that even the Toyota dealership couldn't fix. Terry, Valentine and Cody are the best. They explained every detail of the service with accompanying photos. We will be taking our vehicles to AutoMetrics for all our needs. BTW - AutoMetrics even replaced our windshield wiper blades on the Toyota. This was an issue we had with the Yakima dealership. We had it in four different times trying to get JUST the wiper blades correct. AutoMetrics got it right the FIRST time. Thank you AutoMetrics!!Services: Air & cabin filter replacement
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October 2023 by Rachelle S
My experience with Autometrics was great! They explained what was needed and why for my vehicle. Usually I go to the dealership so this was my first experience with Autometrics and I will be bringing all my euro vehicles to these guys for service and repairs they were the best!Service: Auto brake replacement
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September 2023 by Jill Labberton
They installed my headlight & even washed my car. I will be coming back again when my car needs maintenance! Super reasonably priced and v nice to deal with.
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September 2023 by Charles Hackshaw
Great service and wonderful staff. Daniel at the front is one of a kind and did a super job helping with my Maserati!PS. Cody, one of the guys up front is super handsome!!! Soft hands too!
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July 2023 by Rowan Wiley
From the moment I walked in the door the associates at the front end greeted me as though I am their number one customer. Furthermore, they provided me with service that two other shops could not even come close to fulfilling. The entire experience was met with professional and courteous care that is undeniably second to none. I'm so glad that a friend recommended AutoMetrics!Services: General repairs & maintenance
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July 2023 by Shawna Foor
I will never take my car anywhere else. They are so nice and efficient. They even remembered my name after 3 days. I have a very unusual name.
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July 2023 by Tye Walker
These folks are professionals! They took care of my MINI, but more importantly, they took care of me. I got an oil change, so it's not like I spent a lot of money, but the level of service, knowledge, and overall professionalism of the team at Autometrics is outstanding. Hopefully I won't need much work on my vehicle, but anytime that I do, I will definitely return!
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July 2023 by Gina Zagelow
I went in to these guys after a bad experience at the dealership, they went above and beyond to make sure I was able to get my car fixed in a timely manner. And, they kept me informed every step of the way. What great customer service and super friendly staff.Thank you so much Autometrics.Gina Zagelow
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July 2023 by Susan Signor
My first experience with AutoMetrics. My Tesla Model S had the tire pressure sensor warning light showing but the tire pressure was at the appropriate pressure. AutoMetrics technician found the problem was not an issue they could help with. The staff was courteous, gave me a lift to my work while my car was being diagnosed. They did not charge me for their time.Service: Tires
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July 2023 by Jolie F
Always the BEST! From giving information on what the diagnosis is with the car, getting the necessary parts, to speedy shuttle service, I’ve always been happy with the service and I would highly recommend them!!Glenda FService: Engine repair
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June 2023 by Dallas Barber
Wow! The Autometrics Yakima location is AWESOME. These dudes are top notch in both service and customer service! I brought my cadillac down there and they took great care of it. They even washed and put an air freshener in it when it was finished being repaired! A+++ service. Special thanks to Cody, the service advisor I was working with. Not only was he super helpful, but he also has a good, firm handshake, which is important. Thanks again!
