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September 2023 by Brandi Marie Torres
Wonderful customer service. Fixed my car’s issues in a timely manner and at a fair price!Service: Electrical repair
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August 2023 by Track Plus
I beat up the undercarriage of my prius pretty good taking it on some dirt roads. Parts of it were hanging and scraping the ground. Chuck fixed it for me free of charge. Just moved here and will be a loyal customer now.
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August 2023 by Harvey Hess
Did a great job getting to the bottom of a issue that nobody else could find for a very reasonable price. Would highly recommend
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July 2023 by Beedarko B.
Since I was already here leaving a poor review for the Splash Express car wash next to Walmart, I figured it was about time to post a review for these fine folks, who have helped me through numerous issues throughout the years.Jeff once took time out of his busy workday to remove some stubborn Ford (of course) lugnuts from my F-150. They are two-piece and tend to separate with even slight torque, but Jeff stuck with it until all six of those suckers were off. He didn't even ask for any $$, but I paid him for his time anyway.Jeff and his wife Sarah are good people, and bend over backwards to treat their clients right. I recommend them to all my family and friends whenever I'm asked where they should take their vehicle for repairs. Possibly even more important, they are REAL people with a sense of humor! Not robots who stoically follow "corporate policy" while disingenuously asking if there's "anything else they can do to help you" after f**king up your vehicle.5 stars for Jeff, Sarah and the boys!
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July 2023 by Samantha B.
Subaru told me my car needed new brakes at 30,000 miles. We were about to head out on a road trip and I wanted to be sure my vehicle was safe to drive. I reached out to Jeff and he got my car right in. After inspection he let me know my breaks both rear and front would not need to be replaced for at least another 40,000 miles! Thank goodness he was able to squeeze us in and give us an honest second opinion.
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June 2023 by Kylee Bersing
Honest, kind, smart people! Fixed all issues and reasonably priced.Services: Auto engine diagnostic
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March 2023 by Armstrongs Yakima
Fantastic Customer Service and Wonderful Service Work!Highly suggest, from one business to another.We had taken both our service rigs into Bakers Auto to get an overall inspection done on both as it has been some time since the vehicles have had a little attention. They were so detailed from the notes to the photos they provided back to us, we have never had that kind of experience with another company and it was very reassuring and confirmed that we had picked the right place to take our vehicles.They are honest, they don't beat around the bush and they tell you how it is and give you solutions from "**** mechanic to d*** mechanic" to factory.We will definitely be taking our vehicles back to Bakers Auto for all service needs!Thank you!Services: Transmission
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January 2023 by Terry Morton
Not only did I get a new water pump they also took the time to help me set up my new phone, thank you Baker team.Service: Auto water leak repair
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January 2023 by Janelle Baker
Honest people and they care about their customers, I don’t trust my vehicle to any other mechanic!!Services: Battery
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January 2023 by Amber Baker
They take care of all my mechanical needs 10 out of 10 recommendService: Auto maintenance
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November 2022 by Nicole L
We broke down on our road trip as a family of 5 plus dog in tow. I tried calling their emergency # as our car was being towed. They returned my phone call quickly and we were able to drop the car off at the end of hours. Jeff and everyone went above and beyond to get us on the road within 24 hours. Jeff searched high and low for the part we needed and made sure it was there and fixed as soon as he could. Amazing customer service!
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September 2022 by Jean Washburn
Took my car in because I couldn’t get it to start. Would have been easy for them to take advantage but they did the exact opposite and were very honest and only recommended and did the work necessary. Finding this kind of honesty is rare nowadays. I would highly recommend Bakers Auto Repair if you have the need for auto repair.Services: Oil change
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July 2022 by Nicole Latham
We broke down on our road trip as a family of 5 plus dog in tow. I tried calling their emergency # as our car was being towed. They returned my phone call quickly and we were able to drop the car off at the end of hours. Jeff and everyone went above and beyond to get us on the road within 24 hours. Jeff searched high and low for the part we needed and made sure it was there and fixed as soon as he could. Amazing customer service!
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July 2022 by Mikal E.
Jeff is a great, stopped by with my 2017 Cheverolet Silverado Duramax running rough. He checked the connectors, recommended a perminate fix and got me going on the road. Couldn't ask for a better local mechanic!
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June 2022 by Cindy K.
I was on my way from the Seattle area to Salt Lake City in my 2004 Jeep Wrangler when I stopped in Yakima for gas and food. I got gas okay and was happily on my way to get food, one minute fine and the next minute my jeep would no longer shift into gear! I coaxed it into gear (the clutch squealing) and got to an AM/PM parking lot, but knew I wasn't going anywhere. What a nightmare! I was in an unfamiliar town, my jeep was terribly ill, and it was a Sunday! So I did a google search and my intention was to just start calling and leaving messages. But the first one I called, Baker's Auto Repair, miraculously picked up! Jeff, the owner, just happened to be in the shop on a Sunday. I just happened to be within a mile of his shop...he had a pretty good idea that my pilot bearing had gone out, and there just happened to be a clutch kit for my jeep in town! He fit me in right away, though he was already packed with work, and did a great job on the jeep. He even made sure I got a room for the night and drove me there. He had me back on my way in 2 days. I could feel right away how much better the clutch drove...it just felt so much better and worked perfectly for the rest of the trip to Salt Lake and then back home. The whole team there at Baker's was really nice and friendly...I recommend to everyone with a car! There are true guardian angels in this world, and this guy is one of them!
