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April 2023 by Zach M
So fare it's an ok bank however no check should take 24 hours to hit your account. And a couple of times now here I go to pay Bill's they take the money out of my account then the bank charges me for it again and when I call they tell me there is nothing they can do about it. Well there is if your stealing money from people.
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January 2023 by MALIK SHABAZZ
That's my bank
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October 2022 by halibut
Edit: in addition to the racism they just charged my mom a $35 overdraft fee because she was short 8 cents. 8 CENTS. They refused to reverse it. Poor woman had to count change for gas this morning and they just straight up robbed her for $35 over 8 cents. Horrible people, don’t use Key Bank!Had a borderline racist experience here a while back with one of the white women that work here — just made me feel really uncomfortable, and I’m glad I’m not with Key Bank. (Was briefly here with my parent, to deal with something with her account)
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August 2022 by halibut “FightingHalibut”
Edit: in addition to the racism they just charged my mom a $35 overdraft fee because she was short 8 cents. 8 CENTS. They refused to reverse it. Poor woman had to count change for gas this morning and they just straight up robbed her for $35 over 8 cents. Horrible people, don’t use Key Bank!Had a borderline racist experience here a while back with one of the white women that work here — just made me feel really uncomfortable, and I’m glad I’m not with Key Bank. (Was briefly here with my parent, to deal with something with her account)
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August 2022 by Donna Allmen
Any time I have a question, Roger A Martinez, is ready, willing & able to assist me. Thank you Roger!
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May 2021 by Wendy Adelesi
They answered all my questions. At least the lobby was open.?
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August 2020 by Doug Miller
Great customer service!! I would highly recommend Key Bank. Ask about the HELOC. great rates. great loan products.
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January 2020 by wayne dramer
This is just for the loan department, not the rest. I've been banking with them for years and they are very nice.
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March 2019 by Shane Michael McBride
Offers great service!