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November 2023 by Benn Her
Sales manager seems good. They didn't have the vehicle that I want but were able to get one there that week. On the day of the of the vehicle preview and in person inspection I was greeted from the door by a service manager and was pushed to the finance manager without any negotiation on the price or anything to that matter with a sale manager. Once I was in the finance manager office, I tried to negotiate about the price of the car and or some of their fee and service, but the finance manager wouldn't budge on the price. I even went as far as to ask him to lower the price by 35 dollars to make the total purchase price a whole number and without missing a beat and his eyes towards computer screen not even looking at me, he said NO! Really!!! I'm spending thousands of dollars on a vehicle, and they won't even lower it by 35 dollars. If it wasn't for them have the only manual transmission, I would have walked away from the dealership no Queston! After signing the purchase agreement and all the necessary document I was not given a handshake or any words of congratulation by the finance manager and was sent out the door to the service manager for review of the newly purchase vehicle. Worst yet the brand-new vehicle that I just purchase with nearly zero miles on it is in the repair shop with engine issues and a possible diagnostic charge of 190.00, but don't get me wrong, I have always heard good positive things about Granrud dealership, but I personally feel like I didn't have the best experience there on my car buying adventure.
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November 2023 by Tyler Baker
Chris Roberts and Jason Krueger are awesome to work with! The entire process was simple and easy start to finish. I’d highly recommend Gandrud to all my friends and family!
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October 2023 by Dennis Bessette
Real friendly did not try to sell stuff we don't need. Understood what we were looking for. The buying experience went really fast. And took a vehicle home the same day. Absolutely would go back to dealership. Karla was awesome ?
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October 2023 by David Schiesser
The salesperson made my purchase easy and was responsive to all my concerns and questions. The finance was easy and smooth. Was shown all the “bells and whistles.” Only concern was told that NissanConnect services were free and found out after the fact that there was a trial period
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September 2023 by Brett Devine
Joseph, Kevin, and Nick made my vehicle purchase an easy process. They were communicative and professional making me feel confident I made the right decision. I highly recommend Gandrud for your next vehicle purchase! Thanks!
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August 2023 by Erin Behnke
Impressive customer service from sales associate Alijah. He had a bright character and intuitive ideas which will help us in our car's future. The leadership of Kevin and gracious information will help us immensely. I can't wait to catch them when I service so I can thank them.The car is amazing. No scratches. Cheaper then other older cars at other dealerships. The package we added with our car will be worth every penny. Thanks Nissan Team.
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August 2023 by Ryan Buntrock
What a great buying experience! Jaden was easy to work with as far as the shopping and looking at vehicles. Wasn’t pushy at all but was knowledgeable and helpful.When it came down to signing papers, Kevin was on the spot and so kind. Great all around experience.
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August 2023 by Braden Lechner
Recently bought a car through this dealership and my experience was great. Worked with Jake on selecting the right car for me and my fiancé. We were treated very well and felt like the staff genuinely wanted to help us to make the best choice we could. All around great experience and still loving the car.
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August 2023 by Carina Degner
Karla had a great sense of humor and made it feel more relaxing and they were super easy to work with. Very nice people I dealt with and I loved the fact they were pet friendly! I definitely would recommend.
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August 2023 by Dan Martinson
Great experience. It was my first time buying a vehicle from them. I got most of the pre-work done via phone and text messages and then made the 4 hour drive to sign the papers and pick up the vehicle. The process was smooth and all of the staff was great to work with.
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July 2023 by Jackie Pride
Joseph Ramirez was professional, respectful and knowledgeable. He made me feel like his only customer. The day I showed up to test drive the car just after opening hours, it was running and waiting at the entrance. Point to note: I was 15 minutes early. What an excellent first impression.I generally hate car shopping — Until today. The overall experience was not nearly as painful as I was expecting. It was actually pleasant.No high-pressure sales. Finance Manager Nick Jereczek even gave me helpful advice on my intrastate purchase, dispelling all stereotypes of high-pressure sales.I love the safety features and mpg on Nissans and now I’m a Gandrud customer for life.
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July 2023 by Author Diane Dahl
I made an appointment online for an oil change, tire rotation, and front end alignment inspection. The morning of my appointment, Brian called to tell me that there wouldn’t be a technician to do the alignment inspection but they could still do the oil change and tire rotation. When I arrived, Brian was very friendly and helpful. He was apologetic that they couldn’t do the alignment inspection. The work was done on my car right away and everything was smooth. Brian was wonderful. He gets 5 stars.
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July 2023 by Judith Entringer
Very pleased with the service at Gandrud-Nissan when purchasing a car! I greatly appreciated the assistance of sales associate Karla Warren. She was terrific every step of the way! I told her what I wanted and she got it for me, including the stick shift in a new car. I am very happy with my car and really love driving a 5 speed again!
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June 2023 by Josie Rank
No matter how major or minor my concern is, they are always very professional in addressing all of my concerns and they work with me to bring my car in at a time that works for me. This is my first newer car and I want to make sure it stays in good condition, and everyone at Gandrud Nissan helps ensure that it is still in good condition! Highly recommend their services to anyone! Thank you for the reassurance with my car that I seek for in situations that I think something is wrong! All of your work does not go unnoticed!
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June 2023 by Debi Holton
Gandrud has been my go-to for decades. Brenda is wonderful to work with and made the car shopping process easy and enjoyable. Kevin made the loan process seem effortless. My husband bought his Ram from Gandrud 2 years ago. We drive our vehicles as long as possible, yet when we do need to purchase a new-to-us vehicle Gandrud is the first and only place we want to go.
