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May 2023 by Mason Aulik
Nice building and nice staff.
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September 2022 by S. Pankratz
Kudos to Hannah Hollstrom for the great customer service she showed during a new account set up last month. She made the process fast, easy, and efficient, and was very pleasant and responsive to my questions. I'll definitely contact her for future banking needs at Nicolet!
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January 2022 by John K
Nicolet National Bank bought up our local bank (Mbank) in Three Lakes, WI, then close it on us within a couple weeks. So proud of you. You left our town with no bank. Thanks.
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October 2021 by Kizorek Photography llc
Nicolet National Bank bought up our local bank (Mbank) in Three Lakes, WI, then close it on us within a couple weeks. So proud of you. You left our town with no bank. Thanks.
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February 2021 by Tyler Weslow
Always a pleasure working with the folks at Nicolet. They always ensure all questions are answered and have always worked diligently to help me with my vehicle purchases.Big thanks to Brennan for putting up with me!?
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January 2021 by Rose VanElzen
Nicolet Bank and specifically, Dana Vandenack, was great to work with for our recent home purchase! I would recommend Nicolet and Dana to anyone looking to buy or refinance their home!
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September 2020 by Matt
We have banked with nicolet since they took over Baylake and nothing really bad to say. The reason for the review is we just did a refi on our house and dealt with Dana and she could teach a class on customer support. Any questions we had were answered as quickly as possible and great communication during the whole process with no surprises.
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October 2019 by Kaylee T
Trish Wirth is just plain amazing! Earlier this year I was going through a difficult situation and getting the run around at the Nicolet Duck Creek location. Thank goodness I stopped at the downtown location and was referred to Trish Wirth. Trish was more than happy to help me through my difficult situation. She is extremely well versed in all aspects of banking and seems to genuinely care about people. Nicolet Bank is lucky to have her.
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November 2018 by Keith R
This was an absolutely horrible experience. I was told that the bank would consider the history of the business I bought and ran me through the process. I waited about two weeks only to find out Brandon never did anything to work with me. I called and left a message and then only after that my credit was hit with a hard inquiry by Nicolet Bank. I received a call about 2 hours later from Brandon telling me he checked with underwriting and wanted to see a longer history of me with my company. After pressing Brandon he admitted he did nothing with my information and was just giving me an answer to go away. If you treat people like this who are not even with your bank, I would hate to see how you treat your actual customers. I went to US Bank and the process was smooth and they considered the business history and I now have another truck in my fleet to better service my customers.
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July 2017 by Ryan Wiggins
I am a current Nicolet banking customer myself and it's a great place to start banking if it's either for yourself or for a mortgage or business. The staff is very friendly and very helpful and Nicolet bank makes banking easy to use and the services they offer are great and i'd highly recommend them to family and friends.
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May 2017 by Heidi Lueck
Nicolet has great customer service at every single interaction. Mike Van Erman is our banker and delivers whenever we need him. We have my business accounts and our mortgage with Nicolet.
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January 2017 by Doug Schultz
Has been good since the merging with BayLake. I do my banking on line and at the Sister Bay offices. Always a good reception and personable tellers.
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January 2017 by Mar Chap
First our debit card was compromised and going to the bank with documents in hand was no help. We were told the money was going to be back in our account that day. Well, that was the 27 of December and today is January 3rd and we finally got the problem resolved to the point where the money was refunded to us. We were told to call the merchants that filed the charges and see if they would refund the money, right! Actually one of them did and the other is providing us with the address and invoice information so we can file charges with the police. Michelle was a huge help and Tom Zellner got the ball rolling in the right direction. I cannot thank you all enough, maybe I can actually sleep tonight. If I had to change anything with the bank I think it would be that the tellers try not to handle things they know nothing about. It pays to go over their heads.
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January 2017 by Mary Behnke
Iwas happy BAYLAKE customwer they were bought out by Nicolet they switched payment rules because there system is out date' an keep up to work class person They
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July 2016 by Leo Mutchler
Turn over has been seamless for me. I have four accounts and a HELOC and everything is working well.
