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November 2023 by Jacob dekeyser
Every time I need my oil changed, I always have really great experiences and it’s all because of the fantastic customer service by, Jory Wright. Dudes a stud. Really great guy and better worker. Makes getting my Ridgeline serviced easy! Keep up the great work! Thank you, Jory! You’re the man!
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October 2023 by Jim Brozak
I’ll be honest. I hate everything there is about vehicle shopping, especially spending countless hours visiting dealerships talking to sales people I don’t like. I’ve walked away from several car lots over the past year simply to escape overbearing, arrogant, and way too long, sales pitches. My experience changed thanks to Michael Trigueros at Van’s Honda in Green Bay. Michael was friendly, knowledgeable, and respectful of my time. Never in my life have I provided a review for a dealership, let alone a sales consultant, but feel strongly compelled to do so after his extraordinary customer service and demeanor. I’ll be back to Van’s in the future and first thing I’ll do is ask for Michael.
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October 2023 by Emma Pristel
I bought a Used 2021 Honda Civic EX-L from Van's Honda and it was a very enjoyable experience. The salesman I was working with was Joe Vaness. I came in on a Saturday and I ended up getting the car the next Tuesday. The process was very fast but he still took the time to explain everything to me. Joe and all the other employees there, did explain everything to me but not at any point did they pressure me one way or the other. I would recommend anyone to work with Joe, he was super relaxed and made the process very fun! They detailed the car inside and out and even though it's technically a used car, it feels like a brand new car. I would recommend anyone to go through the process and buy their vehicle from Vans.
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October 2023 by Edward Belaire
Thank you Team Van's Honda for the exceptional customer service, working with my wife & I on our purchase. We had the pleasure to work with Jim Young and Joe Vannes, and couldn't have been more please! Thank You!!? Our experience from Start to Finish, purchasing our SUV was First Class!! ?Blessings to you all!!
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September 2023 by Sam S.
I've bought 2 cars from here and have had my cars serviced several times. My experience has been very positive, they do not seem to overcharge for repairs, nor do they try to convince you to pay for unnecessary add-ons. The only thing that has bothered me is how hard the last salesperson I had pushed for me to get an upgraded warranty. He made out like I was almost a bad person for not getting it, it was very strange. Other than that one outlier though, great place with great service!
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August 2023 by Thomas Schultz
We have a 2015 Honda CRV purchased used from a local Major Jeep Dodge dealer in Green Bay wisconsin. Upon driving it for the first time, we noticed a clicking sound in the front end at startup. Taking the vehicle to an independent mechanic to get an opinion, that independent mechanic also described the clicking sound at startup as normal for some cars. Taking the vehicle over to vans and explaining to them what was happening, they quickly identified that there was a cam tensioner that had failed. When other places don't want to do work or don't want to try to identify the cause, this company did and they fixed the car the first time. Very much appreciated.
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August 2023 by Jennifer Reeves
I recently completed a solo drive from Florida to Wisconsin for a vacation and experienced car issues upon arrival to Wisconsin. I needed to return to Florida in time for work, but soon after I arrived in WI, my car would not start and other problems also occurred. Upon recommendation from a friend in WI, I took my Honda HRV to Van's hoping they would be able to diagnose and fix the problem. Jory Wright was the service advisor who helped me. Jory went above and beyond all expectations in providing assistance. He explained that the service department was booked until August 11 and that he could not guarantee that they would be able to fix the car, but agreed to run some tests. He listened carefully to the issues I was experiencing, ensured that a complete diagnosis was made, and then went the extra mile to squeeze my car in and ultimately complete the repair (within 24 hours) that would get me on the road to Florida. I highly recommend Jory and the other wonderful technicians at Van's Honda who basically did a good deed. They didn't have to fit this out-of-state, old lady in to the line, but did it anyway and did it with expert, friendly, good humored, compassionate care.
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August 2023 by Mike Wenzel
I bought a car from Van's and the windshield had a small defect in it. The sales staff went to work and it fixed in two days. The sales staff is just the best and I highly recommend Van's Honda for next car. Thank you Donna and the rest of the staff.
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May 2023 by Demone P.
The man we worked with was completely unprofessional and should have a re-evaluation and background check also the guy said for 2 years that have not been working with customers prices wise and do not cooperate with any deals. Or he just cares only for his commission! Would not recommend this place for anybody or at these the specific dealer his name was Jim young I will be calling the manager for the place because he did threaten me and my girlfriend
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May 2023 by Stacey Bolen
Picked up my new SUV end of April after a long long wait! I worked with Mike Reader as my sale guy and he was extremely helpful, professional, knowledgeable and down to earth. He made the process of waiting and push backs with my new car and when it was set to arrive a very smooth one! He updated me every time he received one and even sat down and showed me the history of the car in route which made me more at ease knowing that my car was in fact where he said it was for it to come to the dealership for me to finally pick up. Everyone that I interacted with from warranty, paperwork, trade-in to parts were extremely friendly and helpful and very responsive to my calls and emails. I would recommend Vans Honda hands down if you are looking for this brand of vehicle BUT please ask for MIKE as I promise you will not be disappointed with all he has to offer you. Thank you again Mike and Vans for getting me into my new Pilot I couldn't be happier!!
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May 2023 by Jenifer Hilander
Andrew in the service department at Van’s was a rock star. He and the team quickly got our truck in and were skillful at diagnosing our vehicle’s needs and communicating with us. It’s so nice to talk to someone who really knows their stuff and is also kind and personable. We don’t live in the Green Bay area but wish Van’s could be our regular dealership for repairs.
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April 2023 by Mandy Heroux
I recently had my van worked on at Van's and their Service Department is top notch. Amy gave incredibly good customer service and went above and beyond her job duties multiple times to make an unpleasant thing be a positive experience for me, even when I had to change the type of loaner vehicle I needed. Chris, the service technician, did a great job with my vehicle and was accommodating when I had to get into my van for something after he had already disconnected it from a battery. And Casey in the parts department was also very kind and helpful. It's a great feeling knowing I have a place I can put my full trust in to service my van. Thank you Van's team!
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April 2023 by Tiffany Vancampenhout
My partner recommended car shopping here as he had previously purchased his Honda Civic here a few years back with a great experience. Ron was amazing and very patient with my situation. He went through all of the information thoroughly and the team was very efficient. I left with exactly what I was looking for and will most definitely come back again the next time I'm in need of a new vehicle.
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March 2023 by Grace Jones
I had the best experience purchasing my vehicle from Van’s Honda. As a first time car buyer, I was nervous how the experience was going to go. Thankfully, I had Jim Young as my salesperson. He was kind, helpful, and educated on the vehicles in the lot. His guidance through the process made it easy and enjoyable. I would highly recommend purchasing from Van’s Honda and working with Jim.
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March 2023 by Amber DeVoe
After not having purchased a vehicle at a dealership in over 10 years, I was hesitant to start shopping. We perused inventory at several dealerships and ultimately ended up at Van's. Lucky for us, Joe V. was our salesperson. It definitely eased my "dealership anxiety" working with him. It was like talking with my uncle! Not only that, but he stayed late during a snowstorm to be sure we knew ALL the features of my new Pilot before we took it home. I would highly recommend Joe at Van's!! Talk to him about his love of music!
