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October 2023 by Taylor Backmann
JW was such a help! So informative and a pleasure to work with. We will definitely come back to work with him in the future!
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October 2023 by Dave Rustan
Our sales associate, Michelle, went above and beyond all expectations. She offered great research and suggestions and followed the process from purchase, to delivery and beyond. Highly recommend WGR and even more, our sales associate!
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October 2023 by Bob Bassinger
Shawn greeted us upon entry and got us pointed in the right direction. Checked in and gave us info on stuff we were looking at. I was initially impressed.Once we asked a single question, the very first thing out of his mouth was "We have to raise the price on that, we sell too many of them". Talking about how they were losing money and repeating how the price needs to be raised.The high pressure "fear of missing out" sales tactics was real sad, along with the strong pitch for the warranty which he insisted was "insurance" and not a warranty several times while I just stood there and listened to him ramble.Ended up buying a similar item somewhere else and didn't have to deal with the noise.
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September 2023 by Arissa C
Picture the cookie cutter stalking, rude, suffocating, aggressive and downright creepy salesman and you will have Gill. I have purchased all my furniture here and it was my first stop in looking for a brand new sectional, but I was immediately greeted with Gill. Greeting customers isn’t something unusual at a furniture store but then he didn’t stop and then follow me around. Literally followed me around. He came up to me again and wouldn’t stop. I actually told him that he was doing too much to which he replied “well that’s what they paid me for”. Safe to say I left, furniture shopping for something comfortable shouldn’t make you feel so uncomfortable that you have to physically remove yourself.
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August 2023 by Sara Yoho
JW was the best salesman we have come across. Informative, very helpful, not pushy (which always would make me want to leave). Friendly, just excellent.
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August 2023 by Andrew Gruesen
Had an excellent experience working with JW… a super knowledgeable sales associate who took all the awkwardness out of trying out mattresses while helping us to find our best fit. Would highly recommend!
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July 2023 by Hallie Curtis
Shawn, our salesperson, was a helpful and informative representative. He gave us our space to peruse, but checked in on us and answered questions. There was a lot to choose from and our selection was in stock. We are confident in our purchase.
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July 2023 by dyy Master
WGR furniture assisted us in purchasing our first living room set. Our sales associate JW answered all of our questions and provided an amazing customer experience. We will continue to provide our service to him and this location in the future.
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July 2023 by Josh Gustafson
Awesome experience, and Shawn O. is extremely knowledgeable about the products, durability, and options. We found exactly what we wanted without compromise, at a great price point. We will definitely be returning to WG&R of Green Bay.
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July 2023 by Evan Keip
Update: As you can see from the reply below tears are not covered so when they sell you a poor quality item they don't have to help when it inevitably tears. Buyer beware!! SHOP SOMEWHERE ELSE!!!We bought a sectional sofa form them and they recommend the protection plan we figureed this was a great idea since we have kids and pets. Turns out they sell really terrible products because our sofa was torn only 1 year 5 months after we bought it and they won't do anything to help us. $1500 wasted. Do NOT buy with them! there are a lot of other furniture places the area Good luck with your shopping!
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July 2023 by Donna Malohn
I really do like WG&R through my frustration I dealt with a young lady named Megan M and she was the best! I have been to your store quite a few times but she treated me very well knowing that I was in a bad mood and I took it out on her and she is awesome I apologize at the end but again she is so so awesome!
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May 2023 by Brian Stern
Last month we purchased a bed but our dog got ran over by a car and needed an operation on his leg. But because we were still waiting on delivery they were kind enough to delete the transaction without any problems what so ever. Excellent sales team.
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May 2023 by Sue Garvey
Grace in Green Bay was such a great help in helping us refurnish our living room. Our first furniture purchase didn’t work out as we expected and Grace was able to return what was originally ordered and help us pick out more suitable furniture for our living room. She gave wonderful suggestions on different accents and what works together and what wouldn’t. Made this stressful decision making much easier the 2nd time around. She is wonderful at what she does. Thank you so much Grace!!!
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May 2023 by Lynnett Dufeck
Our Irish 'anti' sales person Shawn was very helpful in purchasing our new sectional. He was not overbearing and avaliable when needed. The price was great and quality even better. Great experience and will visit again for our household furnishings.
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April 2023 by Rhea Schmidt
JW Williams was one of the best customer sales representative we have had in years! Bubbly and very friendly. Never pressured us into a sale and made us feel very welcome. Will be shopping here more!