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March 2024 by eric monroe
How low can a rating get? I used to live in manhattan nyc and it’s much better than auburn alabama usps. I mean why do you hire such stupid employees? Probably because the person over that office is also stupid.
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March 2024 by Brooks Rochelle
Extremely lazy personnel.
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February 2024 by Ábner Nunes
During my visits to the post office, I encountered a mix of experiences. While most of the staff members were friendly and helpful, one particular attendant stood out for her rudeness and lack of concern for my inquiries or needs. This negative encounter significantly impacted my overall experience at the post office.
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February 2024 by Remy Chappell
I really hope everyone is ok at the Auburn location in Alabama I been calling for three hours and no one answered the phone. So I have no idea what's going on, but I hope eventually there someone to answer I just want to speak to the supervisor for a brief moment to give him/her my Apt # that was missing off my package so they can all the carrier to give them the message so I can get my package, I really thought this was going to be an easy fix, I guess not, I hope everyone is well and ok! Good day!
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February 2024 by Natalie White
Went in today to ship a jacket to a friend. Keep in mind that I am a college girl learning to live on my own and don’t know how shipping labels work. I wish I remembered the lady’s name that was helping me but she was incredibly rude and belittled me for not knowing how to label the package. She said “what was wrong with writing the address straight on the box like you’re supposed to?” (because i put a shipping label on there) She said many other rude comments. I cried after leaving the store.
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October 2023 by Skydiving Squid
Do not attempt to call. I let the phone ring for 15 minutes out of pure spite (called and called and called) and they refuse to answer.. Literally one of the slowest post offices in the country, with only 1 or 2 people working on even the busiest days.. I love that I moved and need to get in contact with these clowns (they input my re-direct address wrong) and the only thing I am told is, "you have to go in person". What a joke. Customer service is non-existent.
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September 2023 by Shantoria Love
I believe my carrier Dorthy or someone stole items out of my package. When the package was dropped off at my house by her 2 of the 4 items were missing out of my shein package. The items were a brown plaid jacket and some white pants. I have the camera footage of her dropping off the packages on my porch and when she dropped it off the package it was already open. I informed the manager and I was refunded my money back but her response to me was accidents happen but clearly that package was opened and item were taken out. This was not an accident.
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July 2023 by Jay Gilbert
Keeps trying to deliver my package to the apartment office after they close.I just want my stuff.Leave it by our door.
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June 2023 by Rong
First time visit this location, I was very nervous because I have been to usps that’s been rude and inpatient. But not this location, the one help me she was very helpful, friendly and patient with me!
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June 2023 by Wet Husky Comics
It is so frustrating not being able to utilize your own post office. Due to the hours I work, I often have to take packages after hours. From my experience, at least 70% of the time the package drop box is locked. Annoying, but in an attempt to be understanding, tell myself that there has to be a good reason. Go today around 9am and drop box is still locked, there are 10 people in line and one person working behind the counter. Ridiculous. Drove all the way to the Opelika office.
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May 2023 by Jordon L.
They have lots of stamps! Exciting stuff! They also have BOXES like lots of boxes!!!!
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May 2023 by Jackson Chesser
I mean does anyone even answer the phone. This is probably the only thing that has ruined my experience in Auburn is having to deal with this post office. Amanda and her workers are absolutely no help!
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April 2023 by Madison Harrell
If I could, I’d give 0 stars. They lost a package of mine that was sent out 5 weeks ago. I’ve called no one answers. I went up to the post office 3 times. Finally I was able to get a supervisor during my last visit. Amy, the supervisor got my name, number, and address. She told me if I didn’t hear from her by that Thursday (it was a Tuesday when I saw her) to call and ask for her. I’ve called, nothing. She said she hoped to find the package before Friday because that’s when she was leaving for vacation. She then went into detail about her vacation, as if I cared. I’m more worried about my package that’s holding valuable items.
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March 2023 by Corbin S.
I'd give 0 Stars if it were an option. This post office SUCKS. Constantly have a line out the door. You can never simply call to have a question answered. If your package is lost or not delivered good luck! They can't answer a single question of where it may be even though it scanned onto one of their delivery trucks.
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March 2023 by Jesse Hoffman
Package is late finally arrived at Auburn post office tried to call to see if I can pick it up no answer so I went to the post office and all I was told is that till be delivered tomorrow and nothing can be done when I have done this at other post offices I never had a problem.
