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November 2023 by Jackie G.
Do not recommend. They make excuses on why your car is not ready. They kept saying the lady that did all the paperwork was out sick. Ended up picking up my truck and the parts for it just to find out they gave us the wrong parts.
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September 2023 by Temeah Harrelson
Mitch made buying our car so easy and displayed exceptional communication skills. He promptly answered all our questions, and kept us informed throughout the entire process. This level of attentiveness and responsiveness is truly rare and greatly appreciated.Our experience with Mitch was nothing short of outstanding. He transformed what is often a daunting and stressful process into a pleasant and even enjoyable one. I can wholeheartedly recommend him to anyone in search of a new car, and I will certainly return to him for any future automotive needs.Thank you, Mitch Praytor for your exceptional service and for making our car buying experience truly memorable. You are a credit to your profession and a true asset to Ed Voyles CDJR.
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September 2023 by Eric Eshleman
Salesman John Crockett is one of the best I've ever seen in the car business. Educated, resourceful (finds exactly the car you want), and most importantly no pressure, sales techniques. I highly recommend you use him for your next car purchase.
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August 2023 by Christal Thompson
Excellent experience @ Voyles of Birmingham. Matthew was a fantastic salesperson, he helped us find what we were looking for and was very honest about what was available. He was polite & kind, and we will definitely return for our next vehicle. Thank you again!
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August 2023 by Alli V
Timothy and Levin at Voyles were great to work. They were professional, accommodating, and found us the right Wrangler for us, they also worked to ensure we were 100 percent happy with our purchase! We love our new car!
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August 2023 by Dea Haggard
My 2020 jeep gladiator died in traffic and I had it towed to a popular dealership here in Alabama where I purchased it but I got the call on Monday that they were not able to look at it for at least nine weeks. I called Voyles because a friend of mine takes his jeep there. Jimmie in the service department, went above and beyond in my book and diagnosed what the problem was the same day he received it. He had enough knowledge to know from prior experience. This was most likely a simple fix. Because he had that knowledge it was in fact, a simple fix, and before my lunch break, the jeep was complete and ready to pick up. There will never be another shop that will work on my jeep from this point forward it will always go to this dealership. I am beyond happy with the service!
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August 2023 by Walter Thomas
Darrius Dickerson my Sale Consultant Was very helpful and helping me make my decision. He did a wonderful job on my pricing He went back-and-forth with the front office. To make sure that I got a great deal. I recommend this sales consultant to anyone in Birmingham that's looking for a car.
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August 2023 by Amy Moode
Very helpful friendly staff. Fast service! Kyle was so helpful when all I did was purchase a part that went to my 2006 jeep. He treated me as well as if I was purchasing a new vehicle! Many thanks will be back!
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July 2023 by Blake Thomas
Cody Hartley and the whole team at Voyles CDJR were phenomenal. He was helpful, informative, transparent and friendly throughout the entire process. He also did a great job keeping us updated on some modifications to the vehicle we had purchased and updating the timeline to when we could get our new Jeep. If you are in the market for a new vehicle this is the place to go and Cody is the guy to go to!
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July 2023 by Angela May
Drove up, explained what was needed, sent to waiting room, Car Ready. Car was brought in mainly for brakes . Car evaluated. Brakes fixed, tire pressure checked, and engine filtered changed. Very pleased with the service and the professionalism of staff.
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July 2023 by Ansley T.
Absolutely the worst service I have ever received. They lie about how long it will take to service your car. Won't give you a call back. Even if it's a quick fix expect them to not do anything to it for at least 3 weeks before deciding it's time to get off their lazy asses and service it. My take: my 90 year old grandma could figure out how to service my car faster
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July 2023 by Olivia Crumpacker
We had an excellent experience with Mitch when we purchased our Chrysler Pacifica. He was very helpful, informative and personable and the entire process was stress-free and low pressure. Ross was also very helpful and entertaining getting all the paperwork signed. We would recommend Voyles to any consumer and will absolutely return for any car needs in the future. By far the most pleasant dealership experience I’ve had to date.
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July 2023 by Gerry Wilson
On June 23, 2023 I was traveling from another city. I needed an oil change so I contacted Voyles CDJR of BIRMINGHAM. I didn’t have an appointment but was promptly greeted by service writer Blodgett. He took my information and promised a time that the work would be completed. My interior was covered with plastic and taken to the shop area. The work was completed in less time than was promised. My RAM was serviced by friendly people who did a great job!Thank you Voyles CDJR of BIRMINGHAM.
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June 2023 by Derrick Baptiste
I had an outstanding experience with the sales representatives (Mitch Praytor and Jessica Allred) and finance manager (Ross Williams). The team was knowledgeable, honest, and attentive throughout the entire process.The sales representatives were exceptional. They took the time to understand my needs and provided accurate information about various models and options. Their transparency and lack of pressure made me feel valued as a customer and allowed me to make an informed decision.The finance manager was equally impressive. Ross worked diligently to find the best financing options and took the time to clearly explain the terms and conditions to ensure I understood every aspect.
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March 2023 by Pedro Cuvelier
I was only browsing for a Gladiator but my wife saw a Willys 4Xe and fell in love with it ?Everything got approved so fast that I didn’t even have time to say goodbye to my GV70; amazing job from John ?Thanks to y'all at Voyles CDJR..!
