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March 2024 by Sav-a-Holic Mom
So, I went into the store to quickly purchase some toiletries. You would not believe what I seen. I know all companies having a hard time hiring people. Though, it does not make any sense for a store to look in despair.I felt like I jumped back in time to 2019 when COVID was around. Due to all the empty shelves I saw.I believe I was fair with the (2) star rating. I did not take pictures of everything. Just by looking at my main uploads, one can notice the disorganized environment.Below are my pros and consPros:Employees are welcoming and knowledgeableSaving rewardsMultiple locationsHandicap accessiblePlenty of parking spacesCons:DustyMildew smellFloors not cleanNo variety of itemsIsles crowded and clustered w/ itemsShelves not stocked properlyBehind the cash registers, it is a hoarding of items climbing up to the ceiling.
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December 2023 by PantherBuddy 0
This is the worst Dollar General in Birmingham. The store is dirty, unorganized, and shelves are empty. Always one employee there. The building inside and outside needs remodeling and updates.
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August 2023 by Gabe P.
I don't understand why this store is so despicable. I came in here to grab two health and beauty items. I used self checkout so I could get out of here as fast as possible! The staff was ok. There was soooo much inventory that was in the aisles. Literally looked like a tornado touch down inside the store. Staffing is clearly an issue. This isn't my first time coming here , so I'm not sure why I never reviewed this location. I wish this review was better but it can't be! Lol
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August 2023 by Angela T.
Yesterday, I was upset about my shopping experience at this location. The only employee needs assistance with stocking the shelves and cleaning the store. These types of issues should be addressed with the District and Regional managers.Hire people to help the only employee in this location to make my shopping experience BETTER the next time. Thanks!
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August 2023 by Janet L Hunter
This was trip, front door was plywood. Didn't shop bc there was one cashier. Store was hot as hades.
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July 2023 by Justin Traylor
This place is so unorganized There's always carts and boxes in the Way and you can never find anything It's junkie They need to close the store for like 3 days to get all their inventory together and on the shelves Don't get me wrong this is not the first one I've visit it seems like 2 out of 3 is like that And it's not like they're gonna be missing money to close the stores down for 3 days to get their stuff together And I know the workers there be so frustrated because it's a cluster of things everywhere I love the store but I hate going in there because of that So please cooperate do something about it
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February 2023 by Magic PP
Please close this location. I come here often and it’s miserably unorganized, nothing is ever stocked but there’s always large carts of Overstock and boxes everywhere!!!! the store is a mess the workers look depressed the lines are always long and move slow hands down one of the worst stores if not the top spot i had to give one star but it shouldn’t even have that one. ZERO STARS THIS PLACE IS TRAAAASH
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January 2023 by sandra a.
The district manager was bad mouthing the one & only employee to the fed x driver and then when I interrupted, she continue to badmouth her to me. The district manager told me she has 21 stores & that the "black girl" working schedules herself to work alone & can't handle the workload (the store was a disaster). The fed x driver was backing her up to me, like saying, "she has a point" when she explaining how bad of an employee this lady was. But by the way, the woman we are all talking about was working & all I could see was she was over worked & doing her best. It was extremely unprofessional & as I was leaving. I could see the employee putting the baskets away that were all over the parking lot. I decided to stop and let her know that her boss was bad mouthing her to both me and the FedEx driver. Ya, FedEx, the same company that had an employee murder a baby girl.
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December 2022 by J. Mc
Holiday hours posted for this location shows the store close time at 10pm. The doors are closed at 7:30pm.
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November 2022 by Jeremy Logan
There selves is always empty and the store is very messy products every were
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September 2022 by Phillip Jones
Worst Dollar General I have been in . I went in 4 today looking for an item. Store # 4647, #21618, one I didnt buy anything so no store number then this one. It is tore up from the floor up. Shelves are empty so of it may be on the floor, in return carts or on freight carts waiting to be put out. But when you get to the front you will see why. One lady on the front but about 30 mins after I had been there 2 come in off there break or lunch. So this meant they felt they had enough coverage in the store to go on break at the same time leaving one person in the store. Then all tree up front. One could have started putting out returns or freight. I was on the self checkout and needed a void. The girl walk up and says to the other girl what am I helping with in place of asking me. The machine said customer needs assitance at the self checkouts she should have addressed me when she came up. I said I needed an item taken off . She finished and said there you go and walked off. No others words did she say to me.
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August 2022 by Brooklynn wilcox
Totally unprofessional will not go back.
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July 2022 by Samuel P.
I don't normally write negative reviews, but this store is beyond bad. First, there's a sign on the door that displays not to open merchandise which they apparently having a problem with thieves and customers opening up stuff. Second, there's hardly anything on the shelves which all the merchandise is still inside the boxes on the carts ready to be open and put out. Third, I find the self checkout not helpful at all if there's no handheld scanner to scan an item that can't scan on the scanner. That the issue I had while trying to scan a basket while the ticket was on the inside. Plus, the self checkout doesn't accept cash which is a card only basis. I felt bad for the only employee in the store because you can tell he was trying, but Dollar General needs to get it together as far as getting some help for this location.
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July 2022 by Madtrucker
Store is in total disarray with most products out of stock. Two cashiers working little told me to hold on when I was ready to check out for three minutes while they finished a personal conversation between the two of them. I actually had to speak up and asked to be checked out telling them I was in a hurry. See video.
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June 2022 by Jeremy Peoples
Need to hire someone that really want to clean up that store and run the store how it is suppose to be ran. One thing a good working won't do is turn paying customers away at 945pm when they come to spend money. Very sad I'll go out of my way from now on before I go back to that store. It's very nasty when ur working can't keep a clean store and stock it.
