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March 2024 by Brett Compton
This location is great. Easy access and great people but Jarrod is one of the main reasons I come back. Always professional and pleasant to interact with no matter the season.
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March 2024 by keona lassiter
Great customer service
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March 2024 by Tiffany Collier
Great service at express oil and auto. Larry was my technician and I was in and out, got everything fixed, and off I was to Target.
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March 2024 by Deven Guin
Larry was very helpful
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March 2024 by Nathan Nunya
I'm new to the area and after driving 3,000 miles from another state I know it's time for an oil change. I gave 1 star because they lack transparency. Nowhere on their website do they list the prices for oil changes or any of their other services, whereas other places such as "Take 5" clearly state what they offer and the prices for such. I'm not going to just show up without knowing what to expect nor am I calling them when it should be listed on their website so I went elsewhere. I've heard great things about this company and the staff but the lack of transparency is a no for me.
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March 2024 by Terrell Dunn
Larry and Zoe are very customer appreciative
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March 2024 by Lea Nakia
Every time I come to this place the workers and the manger Chris is very nonchalant and rude. No good customer service at all. Answer questions very rudely and walk off. Every time I come for an oil change they never have a filter for my car. The last time they told me if I go but the filter they’ll give me something off. $5 off and the filter was $13 plus the gas it took me to get there and back The workers are rude and think it’s funny when you’re treated rude. Since the manager really don’t want to perform a tedious task of refilling coolant he always finds a reason why his workers doesn’t have to or can’t stop. 2 cars go before a 2 minute job of pouring coolant? “Oil changes first?” wow I told him my coolant light was on and I didn’t feel safe pulling off. Well you’ll have to wait nearly 30-40 minutes after 2 oil changes. Please work on you all customer service skills don’t take your bad days out on the customers. Then Even made a smart remark after I nicely said, I feel like every time I come here I get treated rudely. “well you need to see why you need coolant so often.” then walked off. Don’t even know a loyal customer but I remember him from every time I come get a oil change. I come her for the convenience but I think I’ll be more than willing to drive a few miles down from now on. This furthers my anxiety and very embarrassing. I’m definitely reporting this to the BBB and consumer affairs.
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March 2024 by Deuce Turner
When you go, ask for Larry & tell him Deuce sent you!
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February 2024 by Sydney Parker
I had a great experience today at express oil change with Larry. He was professional and it took a lot less time then what i thought. He was able to answer questions i had and got the job done!
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February 2024 by Catherine Burley
Quick and friendly service for a tire patch!
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February 2024 by Hester hall
To whom it may concern, I had a great customer service experience, with Larry while getting my oil changed at the west valley location on 02-03-2024. He is a great asset to your company.
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February 2024 by Sharron Gordon
I went to Express oil change for a top off! Alfonso and Larry were both incredible they helped me out a whole lot they are totally awesome thanks again I’ll be back soon!
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February 2024 by Ricky Reign
The Tech Larry was very efficient and professional
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February 2024 by Ashley Hilson
I went there on yesterday Alfonso was very nice and he got me in and out!!!
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February 2024 by M K
Charles was great! I brought my sister's car in for service and he was very helpful and informative. Definitely recommend stopping here for service!Updated to 1/26/24Came in today and got excellent service from Larry! Excellent crew and team! I appreciate yall!!
