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January 2024 by Ashlea Hamblin
I had an appointment to have my alignment and brakes checked. I was there 45 minutes before I was told they couldn’t do it because the mechanic had a problem with his foot. This should have been communicated to me before the appointment not 45 minutes after the appointment time. Someone dropped the ball.
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January 2024 by William Henne
Best Firestone in the area. 280 Inverness. That where I get all my tires and front end alignments.
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January 2024 by BERNARD AXEL
Penny was very professional, knowledgeable and accommodating in meeting my needs not only over the phone but once at the store as well.
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December 2023 by Rad Gaines
This store is HORRIBLE. THEY SELL YOU TOTES THEY RECOMMEND AND DONT GET 1/2 of the mileage guaranteed . Look for “ things “ that need repairing , over quote you on those and often times the repair work is unnecessary. Will NEVER return
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December 2023 by Robin McElrath
I have been bringing my cars here for a while. I called and asked for a quote on a set of rotors and was told they cant give me a price over the phone. Since when? But thanks anyway.
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November 2023 by Kayla Orick
Chris and his team did an outstanding job taking care of me and my vehicle. Chris took the time to sit down with me and explain all of the issues my car was having. How we could go about fixing it and what the cost would be. They gave me a number of different options to consider and went above and beyond in their customer service.
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November 2023 by Howard Jones
Worst place you could ever bring your vehicle. Bring your car here if you want to end up paying for damage caused by their technicians. Scam shop, save yourself the headache before letting these con artists mess up your vehicle. You've been warned!!!!!!
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August 2023 by Madelyn Drain
I recently had the pleasure of visiting Firestone Auto, and I must say, it was an outstanding experience from start to finish. As soon as I walked in, I was greeted warmly by the manager, Chris, who was not only friendly but also knowledgeable. During my visit, I had my car serviced for brake replacements, tire changes, and fixing the air conditioning. The technicians were thorough in their inspection, and they explained every step of the process to me, which made me feel confident in their expertise. The services themselves were top-notch. The team at Firestone Auto took great care of my vehicle, and I could tell they paid attention to even the smallest details. Overall, I cannot recommend Firestone Auto enough. Their impressive automotive expertise, along with their friendly staff and outstanding service, make them a standout in the automotive industry. I'll undoubtedly be returning for any future car maintenance needs, and I encourage others to do the same. Thank you, Firestone Auto, for an exceptional experience!Services: Tires
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August 2023 by Diandgy Georges
I took my car to this Firestone, and they tell me if I don't put the oil that THEY recommend then they won't on my car... Never heard of such thing in Miami, honestly if you guys didn't wanna work because of the rain, could have just said. Could have sworn I heard one of your workers mentioned the rain when I pulled... Talking about they got trained. Apparently not in customer service
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June 2023 by Dylan K
These guys are the best. I was in a tough situation and they were so helpful and friendly and were able to do their best and give me the best options to help resolve my car problems. Nathan was the front desk guy and he was such a smart and helpful dude. Would recommend to come here if you need car help.
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June 2023 by gary haller
Nice experience this time. They got the vehicle in on time for the appointment and did all the work. I was very impressed with the efficiency.
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June 2023 by Shelia Dearing
I went in for an oil change and was given the price of $41, when I went back an hour later this man told me I had to have synthetic oil and my oil change would be $131! I have a 2009 Volvo and it does not have to have synthetic oil! I left there and went to Express Oil on 280 and got an oil change for $51, they said no you don’t have to have synthetic oil because of it being a 2009 car. I told them how the man at Firestone tried to scam me for more money! If you are an older lady do not go to Firestone on 280, they will try to hike the price up and take advantage of you! Go to Express oil where they are honest people! I would love to give this place a minus 100, but I couldn’t.
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June 2023 by Judy Franz
The service manager was very helpful. He did a free break inspection and gave me a complete estimate without adding things that I didn't need
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May 2023 by Nicole Coleman
Pleasant and informative staff. Reasonable prices. Let you know what's going on with your car. Don't pressure you to have extra work done. Encourge you to shop around for better deals and prices. All around good service.
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May 2023 by Jenna Tompkins
I called to make an appointment for today for 3:00 and was told to come on in. Once I arrived (2:40) I was then told I’d have to leave it and it would be done by end of day (7pm). Very dissatisfied this time around. I even took time off work to come! I have used this location for several years service has always rocked. This oil change goes to someone else.Service: Oil change