-
September 2023 by mally mall
Professional staff and very competent at repair / body work. Will also have your car detailed and shining once your vehicle is ready to pick up.
-
July 2023 by Dee Mac
-5 Stars. My mother was in a car accident around June 16th, they came to pick the car up June 20th, and it is now July 25th and the car still isn’t fixed. Every time she follows up, she is given the runaround. First, they said it was a $5,000 fix and it’ll be done in less than 30 days. Nearing the deadline, she calls again. They told her that it will be an $8,000 fix and it will be done by next week. That week is this week. She had to return the rental because her 30 days were up and now they’re telling us that the week after this one the car will be ready. They claim they ordered the wrong parts. The back bumper was hit along with the exhaust and tail light. Please do not go here. Based on the other reviews, you probably will not have your car for months. I’m starting to believe the same will happen on our end.
-
July 2023 by Batdog Best dog
If I could give less than one star I would. This is one of the most unprofessional places I have ever dealt with. I have had a part "on back order" for over 5 months with no communication from the company and no time line on the parts arrival! Every time I call the company the just give me the run around telling me they will "reach back out with more information" and I have never once heard back from them. If you are still looking on where to send your car stay clear of this location!
-
June 2023 by Carl McKinney
Honest, Professional and fast. Can't say enough good things about Alex and Joe Hudson. They get it and do things the right way.Service: Body & Trim
-
May 2023 by Brad Roy
I was surprised of how available, helpful, and thorough they were. Huge thanks to Danielle and Alex!Service: Body & Trim
-
April 2023 by Grant
I had my car repaired at Joe Hudson's Collision off Champion Blvd in Birmingham, AL after I was involved in a severe accident. Keaton was the Estimator, and this man knew his stuff. He went the extra mile to assure my car was fully taken care of and treated it as if it were his own vehicle when doing my Estimate. This was my first accident and Ashley was so informative in regards to sharing information with me about the process with them as well as the Insurance company. My rental car was waiting for me when I arrived to drop off my car to be fixed, and I had a seamless experience. The tech who worked on my car did an amazing job and they shared that they have very talented techs that have won awards for there amazing body repair work!! Everyone in the office was so friendly and kept me informed while my car was in their possession. I’d recommend them 10 out of 10 times!Services: Painting
-
February 2023 by Jacob Zachery Wilson
Brought it in. Told them i need it repaired. They got an estimate. Didn't schedule me like i wanted them to, told them to specifically schedule me. Called insurance a month later and they didn't have me scheduled. 2 months out before i can be brought in. Terrible service. Do not use.Service: Auto engine diagnostic
-
February 2023 by Joel Higgins
Not even worth the 1 star I had to select to type this review! I work for a local tow company. A customer requested their Acura LT be hauled to this location. I delivered the car went inside to speak with the young lady at the front desk which is the operations manager. She advised I was not going to leave that car there because they did not have any information on it, at the same time, I was trying to give the lady information she refused the information. I was trying to give her because it was not insurance company information. So she had another manager demand me remove the customers vehicle from their property.Very poor customer service, unprofessional. And very ugly people to deal with. Besides disrespecting me as a vendor and refusing the customers vehicle they have to pay at a pocket twice for a tow.
-
July 2022 by Johnny B
Joe Hudson is a quality body shop. They work with all insurance companies and have several locations in the area. I highly recommend them.
-
June 2022 by Emily
Excellent service. Repair was quick and my car looked good as new. Danielle at the front desk is so friendly and helpful! Highly recommend.Service: Body & Trim
-
May 2022 by John Moore
Super nice folks. I just showed up at the door, waited about 10 minutes, 5 of which was doing the paperwork they asked me to do.Guy who checked things out was very polite, explained the problems he saw and was very quick on getting an estimate back.I will hopefully not have to see them too much, but I know who I'll go to if I ever need more work done.
-
March 2022 by Mattie Rogers
Everybody was extremely nice from the first man who answered the phone. Danielle was super nice and the attendant who helped me out of my parking space. Its a top notch business, very professional, very, very nice people!!!
-
December 2021 by A
There is a very good reason (or many) that this company ranks five stars. The customer service is impeccable! The calming demeanor of William and the other associates, when it seems like everything else is going haywire, is such a blessing. My car was returned to me quickly (I did have to book a date out for repairs but the has nothing to do with JHC but with the current market) but they were ready and did the work quickly. My car was returned to me absolutely spotless which was a treat. I would refer anyone there.Service: Body & Trim
-
December 2021 by G.C. Dillard
Jury is still out on this experience. Apparently, the entire front office staff (Valleydale Road location) has turned over in the last year. Process is not happening as it should, but they're not done yet. Spoke with Regional Manager today- interested to see if things improve.8/31 update- they are in communication now because we showed up at the body shop yesterday. They have not, however, followed through on commitment made yesterday to finalize estimate with insurance co. by today. Nor have they communicated status, demonstrating no ownership of the matter. And we are even more frustrated that they took the time to post a reply to this review, but don't seem to have the time to process the car. I will gladly update this review when we see some positive movement.9/23 update- they have continually failed to do anything to move forward our car repair. We decided to move the car to another repair facility, and finally have some progress.This location has completely fallen apart, and is failing its customers.
-
November 2021 by aja diamond
Did an excellent job at repairing my car after my accident looks and drives brand new!
