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February 2024 by Alejandro Bernal
Good place
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January 2024 by Sandra Mack
Cannot get anyone on the phone about canceling an order. Very poor service.
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January 2024 by Keith Fulmer
Clean store helpful staff
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January 2024 by Danita Bridges
CS associate processed my online credit wrong. Credit didn’t show on statement. Called corporate & was told to go back to the store. Talked to manager Deanne (sp) who promised to look into after I gave her date, approximate time, description of who helped me and item returned. She was supposed to view tapes to verify my story. After 2 days I called and left a message. 3 days later still no call. $106.00 return unaccounted for. No follow up from Deanne saying I’m working on it. Nothing! Finally went in and got wonderful help from Linda. If she’s not a manager she should be! She found and solved the problem in no time and I got my credit. Coach Deanne on proper CS and give Linda a promotion and raise.
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January 2024 by BJ Little
My go to spot,clean,friendly, nice,& a lways have what I want.
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January 2024 by Yolanda “Yoyo” Davis
Great & fast experience.
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January 2024 by B Atchison
The Galleria Mall used to be THE place to go in Alabama. Not anymore. For some reason, and you can fill in the blanks here, _____ took over and _____ quit coming. Then, the shootings and assaults started.
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January 2024 by Raven Childers
It was right before Christmas so I thought it was going to be very very busy because I had some returns and I really didn't want to do any shopping but they had plenty of service areas open for checkout and returns the lady who helped me was very friendly and made sure that I had everything complete before she moved on to the next person
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January 2024 by Stephen Hunt
Hard to determine where to go in the store when you're looking for a particular department. I only saw a directory listing beside the entry.
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January 2024 by Larry Sevier
Macy’s customer service and support is awful. I was sent the wrong size. I was told by the supervisor that they reshipped my order and sent me a return slip to send back what I received. I returned the package with the return slip that was emailed to me. 10 days later I have received the reshipped size. I called Macy’s and was told it was never shipped and the item is now sold out. Awful!!!!!
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January 2024 by Wayne Polk
Great large department store. Seemed to not have enough staff though. But the ones in this store were very friendly and helpful
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January 2024 by Lamar
It is one of my go-to places for shopping.
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January 2024 by Tracy Baggett
Clean store, nicely decorated for Christmas
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January 2024 by Jeanette Allred
Great experience sales were great service prefect I will be back.
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January 2024 by Karamel Boykin
Needs more checkouts
