September 2021 by Elizabeth Gary
I love this place to shop especially since they opened up backstage downstairs. You can find anything you need at a great price. From designer handbags, bath and body lotion, to electronics and hair products, they have it all!
September 2021 by Freddie Mathis
This store has some store Associates that go out of their way to greet and assist you in every way possible.
September 2021 by Michael Lepper
I have gone to so many Macys all over the nation... They all are so good with EVERYTHING. But this only two Macy's here in Birmingham, Alabama... Horrible! Very FRUMPY....Old people's clothes. So out of style! Not only that I was ALMOST all alone by myself in the store! You can do better! Make it like Neiman Marcus. ?
September 2021 by Betty Knight
Always Great in services, except need more help. Vesited 15 minutes for a respresentative. She spent too much time with one customer and loss others due toWait time.
September 2021 by Maury Levine
Employee walked us all over the second floor trying to help us find the type of pants my daughter needed for a school play. We eventually found the correct size and style. The employee was incredibly helpful and friendly and told my daughter she'd do great in the play. Great experience - much better than online shopping!
September 2021 by xavier lee
Staff working there was very rude the guys was working in men's wear and shoes. He failed to greet us and completely ignored when we were asking him for assistance with a product.
August 2021 by S B
I appreciate the staff in the cologne section for being so kind to my son. The nice lady made sure she gave him some free samples with his purchase. Very nice and clean store with great prices. Highly recommend!
August 2021 by GROVER KITCHENS
Just walked through..nice selection, good number of items in stocks, adequate staff
July 2021 by Gail Ware
Mason was a nice place to visit really picked up some nice deal in Macy's in Birmingham some nice things for me and nice things for my granddaughter which is the store with her daughter is my great-granddaughter I really love being amazing only thing I hated was the Chinese food it wasn't that good but other than that everything was okay keep going people
June 2021 by mason Reeves
Very clean enjoying looking around employee look very kind and helpful highly recommended
June 2021 by Francis Perdue
The staff was rude even when buying $1000 worth of merchandise, perfume counter was ok but purse section made me want to not but anything. Welcome to Birmingham.
June 2021 by Anna M.
Like many department stores since the pandemic, Macy's is looking a little anemic. Especially on the 3rd floor, where there is normally a section curtained off that's used for Christmas, there was an additional area curtained off. Can't really tell what was missing, though I think it's where a lot of the bedding and towels used to be. That said, I was there to return something I had ordered. Return process was easy. We previously also purchased our mattress and box springs from Macy's last year just before Thanksgiving. Like many other industries, there were delays with the order from the mattress manufacturer, but Macy's was good about keeping us up to date and rescheduling the delivery. They usually have a good sale a couple times a year, and we couldn't beat the price anywhere else.
June 2021 by CALG RN
Bought my perfumes here.. Their manager assisted me very well and I will definitely keep coming back here even if I live in Montgomery. I just had a really nice experience and I went home with a smile (having all my favorite scents).. Thank you again sir. Kudos to your PR skills. Bought my Versace, Elizabeth Arden, Clinique perfumes here.. (recommended everyday scents).
June 2021 by Lillian Burton
Love to shop Macy's. Great prices.
May 2021 by Bash M.
Pretty organized, easy to read signs and locate what you are looking for.